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12.6 GEAR MOTOR
If the gear motor stops, the boiler will continue to run until the flame goes out due to lack of fuel and until a minimum level of
cooling is reached.
12.7 TEMPORARY POWER CUT
If the power cut lasts less than 10” the boiler returns to its previous operating status; if it lasts more it carries out a cooling/restart
cycle.
12.8 FAILED STARTUP
If during ignition no flame develops, the boiler will go into alarm condition.
12.9 BLACKOUT WITH THE BOILER ON
In the event of a power cut (BLACKOUT) the boiler behaves as follows:
Blackout below 10”: it returns to its operation in progress;
In the event of a power cut that lasts over 10” with the boiler on or in the start-up stage, when the boiler is powered again it
goes back to the previous operating condition with the following procedure:
1) It performs a cooling phase to the maximum.
2) Performs a new ignition.
During stage 1 the panel displays ON BLACK OUT.
During stage 2 the panel displays Start-up.
If during stage 1 the boiler receives commands from the panel and thus carried out manually by the user, then the boiler stops
executing the blackout recovery status and proceeds to restart or shutdown as requested by the command.
12.10 ALARM ALERTS
Whenever an operating condition other than that designed for the regular operation of the boiler occurs, there is an alarm condition.
The control panel gives information on the reason of the alarm in progress.
PANEL ALERT TYPE OF PROBLEM SOLUTION
A01 The fire does not ignite.
Check whether the brazier is clean / level of pellets in the
hopper.
Check pellet level in the tank.
Check that the burning pot is correctly positioned in its
case and does not contain deposits or unburned material.
Check that the pellet cover and the fire door are correctly
closed.
Clogged flue
Damaged ignition resistance
A02 The fire goes off abnormally. Check the level of pellets in the hopper.
A03 Thermostat
alarms
The temperature of the pellets hopper or the
water temperature exceed the envisioned safety
threshold.
Wait for the cooling stage to end, cancel the alarm and
restart the boiler setting the fuel loading at minimum
(SETTINGS menu - Pellet Recipe).
Check that dust does not clog the aeration grid on the stove
back.
If the alarm persists, contact the service centre. Check if the
room fan works properly (if present).
A04 Smoke overheating. The set smoke threshold has been exceeded. Reduce pellets
loading (SETTINGS menu - Pellet Recipe).
A05 Pressure
switches alarm Flue gas pressure switch trip. (see SMOKE RPM
VARIATION User Manual)
Check for chimney obstructions/fire door opening, pellet
tank opening, gasket seals, side fire ducts cleaning, clogged
hose connection, excess flue length, unfavourable weather
conditions and clogged stove.
A08 Abnormal smoke fan operation. If the alarm persists, contact the service centre.
A09 Smoke probe faulty. If the alarm persists, contact the service centre.
SERVICE Routine maintenance alert (it does not block the
system).
When this flashing message appears upon start-up, it
means that the preset operating hours have elapsed before
maintenance. Contact the service centre.
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