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If the above precautions are not respected and there is a pellet overload in the brazier during ignition and subsequent abnormal
smoke generated in the combustion chamber, carefully follow these instructions:
Do not, for any reason, unplug the product from the electrical mains: this would stop the smoke extraction fan, resulting in
smoke being emitted into the room.
Pre-emptively open the windows to air any smoke out of the installation room (the chimney may not work normally)
Do not open the fire door, as this would compromise normal operation of the smoke exhaust system to the chimney.
Simply switch off the stove using the on/off button on the control panel (not the rear button of the power supply plug!) and
move away from the product as you wait for the smoke to clear completely.
Before any attempts to reignite the product, thoroughly clean the brazier and its air passage holes from build-up and any unburnt
pellets; reposition the brazier in its housing, removing any residue from its support base. If the product repeatedly fails to ignite,
we recommend that you stop using it immediately and contact a qualified technician to check product and chimney operation.
12 FUEL
12.1 FUEL
Use top-quality pellets because they have influence in the calorific value and in ash remains.
Pellets features are: dimension Ø6-7mm (D06 Class), maximum lenght 40 mm, calorific value 5kWh/kg, humidity ≤ 10%, ash
remains ≤ 0,7%, they must be correctly pressed and not much mealy, without sizing agents, resins and other additives (class
A1 pellets according to ISO 17225-2 (type ENplus-A1) are recommended).
Not adequate pellets cause a bad combustion, a frequent burning pot obstruction and exhaust conduits obstruction. Further it
decreases the calorific value, soils the glass and increases consumptions and ash and unburnt granules quantity.
Humid pellets cause a bad combustion and running, so please assure you that they are stored in dry places and
far at least one meter from the stove and/or any other source of heat.
It is advisable to try different type of pellets available on the market and to choose that which gives the best performance.
The use of bad quality pellets can damage the stove so that the warranty and manufacturer liability fall.
Pellets of variable quality and size are available on the market: the smaller the pellet, the greater the fuel supply, resulting in
poor combustion
Depending on the type of pellets it could be necessary a parameters adjustment, please contact an Authorized
Assistance Service.
12.2 PELLET SUPPLY
Fig. 12 - Wrong opening of the pellets bag Fig. 13 - Right opening of the pellets bag
It is necessary to avoid to fill the hopper with the pellet when the stove is running.
Do not get the bag of pellet in contact with hot stove surfaces.
24


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