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NICE - MIRIAM - CRISTAL - PRETTY - KRISS - MARY - TECNA - EVO
EN
PROBLEM CAUSE SOLUTION INTERVENTION
The re extinguish
and the stove
stops
Empty hopper Full the hopper.
Auger blocked by
a foreign object
(for example nails)
Clean the auger.
Bad quality pellets Try other types of pellets.
Pellet drop value
too low “phase 1”
Adjust the pellet loading.
Check if on the
display there is an
“ACTIVE ALARM”
Have the stove checked.
Stove running and
display showing
“BURN POT
CLEAN”
Automatica
burning pot
cleaning
The stove is at minimum, fume fan at maximum. NO
PROBLEM!
Flames are weak
and orange
coloured, pellets
do not burn
properly and the
glass blackens
Not sufcient
combustion air
Check as following: probable obstructions of the combustible
air inlet from the back or from the bottom of the stove;
burning pot obstructed holes with too ash remains. Have the
fan blades and auger cleaned.
Obstructed
exhaust
The exhaust chimney is partially or totally obsturcted.
Contact an expert stove-repairer who checks the stove from
the exhaust up to the chimney pot. Provide immediately for
stove cleaning.
Obstructed stove Provide immediately at the inner cleaning of the stove.
The fume fan is
out of order
The pellets can burn also thanks to chimney ue depression
without the aid of the fume fan. Have the fume fan
immediately replaced. It can be noxious to health to let the
stove running without fume fan.
The exchanger
fan continues to
turn even though
the stove has just
cooled
Faulty fume
temperature
probe
Replace the fume probe.
Faulty mother
board
Replace the mother board.
Ash remains along
the stove
Faulty or out
of order door
gaskets
Replace the gaskets.
Not sealed fume
pipes
Contact an expert stove-repairer who will immediately
provide for sealing the junctions with high-temperature
silicone and/or for replacing pipes with those in compliance
to current regulations. A not sealed fume channelisation
can be noxious to health.
Stove running
and display
showing “WORK,
MODULAT”
Reached ambient
temperature
The stove runs at minimum. NO PROBLEM!
32


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