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VENUS - GIOIA
EN
PROBLEM CAUSE SOLUTION
TECHNICIAN
INTERVENTION
Fire extinguishes
and stove stalls
Empty hopper Fill the hopper.
Auger blocked
by a foreign
object (for
example nails)
Clean the auger.
Poor quality
pellet
Try with other pellet types.
Pellet loading
value too law
“phase 1”
Adjust pellet load.
Check if there is
an active alarm
“ACTIVE ALARM”
Have the stove overhauled.
Running stove
and display
showing “FIRE
POT CLEANING”
Automatic
burning pot
cleaning
At idling stove and at maximum fume suction NO
PROBLEM!
Flames are weak
and orange,
pellet does not
burn properly
and the glass
blackens
Insufcient
combustion air
Check the following inscription: probable obstructions
for combustion air inlet from the stove back or bottom;
obstructed holes of the burning pot grid and/or burning
pot with too ash. Have the fun blades and its screw
cleaned.
Obstructed
exhaust
The exhaust chimney is partly or fully obstructed.
Contact an expert stove-repairer to check the exhaust
up to the chimney pot. Please clean it immediately.
Obstructed stove Clean the stove inner.
Exhaust fan out
of order
Pellet can burn also thank to chimney ue depression
without exhaust fan. Have the exhaust fan replaced
immediately. It can be harmful to health to run the stove
without fume exhaust fan.
Heat exchanger
fan keeps turning
even when the
stove has cooled
Faulty fume
temperature
probe
Replace the fume probe.
Faulty mother
board
Replace the mother board.
94


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