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CRISTAL 9 - LIFE 9 - CRISTAL PLUS 9 - ICON PLUS 9 - STEEL 9
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12.10 ALARM ALERTS
Whenever an operating condition other than that designed for the regular operation of the boiler occurs, there is an alarm condition.
The control panel gives information on the reason of the alarm in progress.
PANEL ALERT TYPE OF PROBLEM SOLUTION
A01 The fire does not ignite.
Check whether the brazier is clean / level of pellets in the
hopper.
Check pellet level in the tank.
Check that the burning pot is correctly positioned in its
case and does not contain deposits or unburned material.
Check that the pellet cover and the fire door are correctly
closed.
Clogged flue
Damaged ignition resistance
A02 The fire goes off abnormally. Check the level of pellets in the hopper.
A03 Thermostat
alarms
The temperature of the pellets hopper or the
water temperature exceed the envisioned safety
threshold.
Wait for the cooling stage to end, cancel the alarm and
restart the boiler setting the fuel loading at minimum
(SETTINGS menu - Pellet Recipe).
Check that dust does not clog the aeration grid on the stove
back.
If the alarm persists, contact the service centre. Check if the
room fan works properly (if present).
A04 Smoke overheating. The set smoke threshold has been exceeded. Reduce pellets
loading (SETTINGS menu - Pellet Recipe).
A05 Pressure
switches alarm Flue gas pressure switch trip. (see SMOKE RPM
VARIATION User Manual)
Check for chimney obstructions/fire door opening, pellet
tank opening, gasket seals, side fire ducts cleaning, clogged
hose connection, excess flue length, unfavourable weather
conditions and clogged stove.
A08 Abnormal smoke fan operation. If the alarm persists, contact the service centre.
A09 Smoke probe faulty. If the alarm persists, contact the service centre.
SERVICE Routine maintenance alert (it does not block the
system).
When this flashing message appears upon start-up, it
means that the preset operating hours have elapsed before
maintenance. Contact the service centre.
12.11 ALARM RESET
To reset the alarm you must keep the 1 (ESC) button pressed for some time. The stove performs a check to determine whether the
warning cause is still present.
If this is the case, the warning will be shown again, otherwise the stove will switch to the OFF position.
If the warning is still present, contact a service centre.
13 ROUTINE MAINTENANCE
13.1 INTRODUCTION
For a long working life of the stove, have a periodic cleaning of the stove as described in the following paragrafs.
Fume outlet pipes (fume conduit + chimney flue + chimney pot) must always be cleaned, scrubbed and checked by an autho-
rized technician in compliance with local regulations, with the instructions of the manufacturer and those of your insurance
company.
If there are no local regulations and no instruction from your insurance company, it is necessary to have your fume pipe, chim-
ney flue and chimney pot cleaned at least once a year.
It is also necessary to have the combustion chamber, motors and fans cleaned and to have the gaskets and the electronical
elements checked at least once a year.
All these operations must be planned in time with your Autorized Technical Assistance Service.
After a long ineffective time, before turning on the stove check if there are obstructions in the fume exhaust.
If the stove had been using continuously and intensely, the whole system (chimney included), must be cleaned and checked
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