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AQUOS - IBIS - IDRON
EN
ANOMALY POSSIBLE CAUSES SOLUTIONS
The re goes out or the appliance
stops automatically.
The pellet hopper is empty Fill the hopper with pellets.
The pellets are not fed See the previous anomaly.
The pellet temperature safety probe
has been triggered
Let the product cool down, restore the
thermostat until the problem is resolved
and switch the product back on. If the
problem persists contact Technical
Assistance.
The door is not closed properly or the
gaskets are worn
Close the door and replace the gaskets
with original ones.
Unsuitable pellets
Change the type of pellets with those
recommended by the manufacturer.
Low pellet supply
Have the fuel ow checked following
the booklet instructions.
The combustion chamber is dirty
Clean the combustion chamber,
following the booklet instructions.
Clogged outlet Clean the smoke duct.
Faulty smoke extraction motor
Check the motor and replace it, if
necessary.
Pressure switch faulty or defective Replace the pressure switch.
The product works for a few minutes
and then switches off.
Start-up phase is not completed Repeat start-up.
Temporary power cut Wait for the automatic restart.
Clogged smoke duct Clean the smoke duct.
Faulty or malfunctioning temperature
probes
Check and replace the probes.
Faulty spark plug
Check the spark plug and replace it, if
necessary.
Pellets accumulate in the brazier, the
glass of the door gets dirty and the
ame is weak.
Insufcient combustion air.
Clean the brazier and check that all
the holes are clear. Perform a general
cleaning of the combustion chamber
and the smoke duct. Check that the air
inlet is not obstructed.
Damp or unsuitable pellets. Change the type of pellets.
Faulty smoke evacuation motor.
Check the motor and replace it, if
necessary.
The smoke evacuation motor does not
work.
No electrical supply to the stove.
Check the mains voltage and the
protection fuse.
The motor is faulty.
Check the motor and capacitor and
replace them, if necessary.
Defective motherboard. Replace the electronic board.
Control panel broken. Replace the control panel.
The convection air fan never stops. (IF
PROVIDED)
Faulty or malfunctioning temperature
control probe.
Check the probe and replace it, if
necessary.
Faulty fan.
Check the operation of the motor and
replace if necessary.
Silencer card of fan defective. Replace silencer card.
51


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