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Warranty conditions
Best customer, thank you for buying this product.
This part contains information about your new Perculator’s warranty. Take a few minutes
and carefully read this text so that you will understand the content.
This product has been constructed and manufactured with the most modern technology
available . In case of malfunction or any other fault, please contact the reseller from whom
you purchased the appliance in order to get information on how to find the nearest
service center.
Warranty period and extent
According to the European Union’s commission 1999/44/EC there is a 24 month warranty
from the date of purchase. The warranty is valid within all countries inside the EU. In order
to claim compensation from the warranty the reseller must be notified about the fault
within 2 months from the day the fault was observed. Outside of the EU the warranty refer
to the legislation in the country where the appliance is used. The warranty is only valid
if a original receipt with date of purchase, name of reseller, appliance model and serial
number is presented when handing-in the appliance .
Carefully read over the manual before contacting the reseller.
Service during the warranty period is free of charge from date of purchase marked on
the receipt/invoice and cover labor cost and spare parts. Freight costs and any damages
during shipping is to be paid by the customer. Please check that the appliance is suited
for use in the country where it will be used. Failure to observe the safety instructions in
the manual will free the manufacturer from responsibility for injuries on people, animals
and properties.
Exception from the warranty commitment
The warranty does not apply to damages due to improper use or failure to follow the
instructions in the provided manual.
Further the warranty does not apply to: 1) The receipt/invoice is a fake or if it is illegible;
2) If the appliance has been repaired, manipulated and/or modified by unauthorized
people; 3) If the appliance has been used for commercial purposes; 4) If the appliance
was damaged during shipping; 5) If non-original spare parts were used; 6) Reasons not
linked to failure or defects due to manufacturing.
Moreover the warranty never apply to: 1) Normal wear of included parts delivered
together with the appliance ; 2) Maintenance according to the manual; 3) Damage
due to outer circumstances (lightning stroke, flood, fire and other coincidence beyond
the manufacturers control). If the warranty lies within the above stated conditions, the
customer should carry the cost of inspection, repair and shipping.
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