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MY22B01 - 22_1.0_27.08.2021 215
Troubleshooting, fault clearance and repair
9.1.5 On-board computer errors
9.1.6 Lighting does not work
There is an unusual
smell.
1Remove from the battery immediately.
2Contact the fire service immediately.
3Observe all the warnings in Section 2 Safety.
Fumes are emitted from
the battery.
1Remove from the battery immediately.
2Contact the fire service immediately.
3Observe all the warnings in Section 2 Safety.
Symptom Cause Remedy
Table 57: Error solution for battery
Symptom Cause Remedy
No data is shown on the
monitor when the On-Off
button (battery) is
pressed.
The battery charge level may be
insufficient.
Charge the battery.
Is the power switched on? Press the On-Off button (battery) to switch the power on.
Is the battery charged? If the battery is fitted to the pedelec and is being charged, it
cannot be switched on. Interrupt charging process.
Is the connector fitted to the power
cable correctly?
1Check that the power cable connector has not been
disconnected.
2Contact your specialist dealer if this is not the case.
A component may be connected
which the system is unable to
recognise.
Contact your specialist dealer.
The gear level is not
shown on the display
screen.
The gear level is only shown if the
electronic gear shift is used.
1Check whether the power cable plug has been disconnected.
2Contact your specialist dealer if this is not the case.
The settings menu cannot
be opened while you are
pedalling.
The product is designed in such a way
that the settings menu cannot be
opened if the system detects that
someone is riding the pedelec. This is
not a malfunction.
1Stop the pedelec.
2Change settings when stationary only.
The time display is
flashing "0:00". The battery in the on-board computer
has come to the end of its service life.
Replace on-board computer battery.
Table 58: Display error solution
Symptom Cause Remedy
Front lamp or rear lamp
does not go on, even
when the switch is
pressed.
The basic settings in the electric drive
system have probably been configured
incorrectly.
1Take pedelec out of service immediately.
2Contact your specialist dealer.
The light is defective.
Table 59: Lighting error solution
216


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