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MY20B01-22_1.0_21.06.2019 52
Operation
6.2 Error messages
6.2.1 Error message display
The drive system monitors itself continuously and
displays a number as an error message if a known
error is detected. The system may switch off
automatically depending on the type of error.
Code Description Method of resolution
410
One or more display
buttons are blocked
Check whether buttons are
jammed because dirt has got
into them, for example.
Clean the buttons if they
need cleaning.
414 Connection problem with
the control panel
Have ports and connections
checked.
418
One or more buttons on
the control panel are
blocked
Check whether buttons are
jammed because dirt has got
into them, for example.
Clean the buttons if they
need cleaning.
419
Configuration error Re-start the system.
Contact your specialist
dealer if the problem
persists.
422 Connection problem with
the drive unit
Have ports and connections
checked.
423 Connection problem Have ports and connections
checked.
424
Communication error with
components
communicating with one
another
Have ports and connections
checked.
426
Internal time-out error Re-start the system.
Contact your specialist
dealer if the problem
persists.
It is not possible to display or
adjust the tyre size in the
basic settings menu in this
error status.
430
Internal display battery flat Recharge internal display
battery (while in its mount or
using USB port).
431
Software version error Re-start the system.
Contact your specialist
dealer if the problem
persists.
440
Internal drive unit error Re-start the system.
Contact your specialist
dealer if the problem
persists.
450
Internal software error Re-start the system.
Contact your specialist
dealer if the problem
persists.
460
Error in USB port Re-start the system.
Contact your specialist
dealer if the problem
persists.
Table 44: List of error messages
490 Internal display error Have display checked.
500
Internal drive unit error Re-start the system.
Contact your specialist
dealer if the problem
persists.
502 Fault in the lighting
Check the light and its
cabling.
Re-start the system.
Contact your specialist
dealer if the problem
persists.
504
System response to
detected tuning,
Sas Pedelec switches to
emergency ride mode and
logs the error
Can be reset for 90 minutes
by riding (possible 3 times)
If the error occurs again, the
specialist dealer will need to
set up the system again.
503
Speed sensor error Re-start the system.
Contact your specialist
dealer if the problem
persists.
510
Internal sensor error Re-start the system.
Contact your specialist
dealer if the problem
persists.
511
Internal drive unit error Re-start the system.
Contact your specialist
dealer if the problem
persists.
530
Battery error Turn off the drive system.
Remove the battery.
Insert the battery again.
Re-start the system.
Contact your specialist
dealer if the problem
persists.
531
Configuration error Re-start the system.
Contact your specialist
dealer if the problem
persists.
540
Temperature error The pedelec is outside the
permitted temperature
range.
Switch the pedelec off to cool
the drive unit down or warm it
up to the permitted
temperature range.
Re-start the system.
Contact your specialist
dealer if the problem
persists.
550
An inadmissible electrical
load has been detected
Remove the electrical load.
Re-start the system.
Contact your specialist
dealer if the problem
persists.
580
Software version error Re-start the system.
Contact your specialist
dealer if the problem
persists.
Code Description Method of resolution
Table 44: List of error messages
53


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