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MY20B01-12_1.0_12.06.2019 54
Operation
6.2 Error messages
6.2.1 Error message display
The drive system monitors itself continuously and
displays a number as an error message if a known
error is detected. The system may switch off
automatically depending on the type of error.
Code Description Method of resolution
410
One or more display
buttons are blocked
Check whether buttons are
jammed because dirt has got
into them, for example.
Clean the buttons if they
need it.
414 Connection problem with
the control panel
Have ports and connections
checked
418
One or more buttons on
the control panel are
blocked.
Check whether buttons are
jammed because dirt has got
into them, for example.
Clean the buttons if they
need it.
419
Configuration error Re-start the system.
Contact your specialist
dealer if the problem
persists.
422 Connection problem with
the Drive unit
Have ports and connections
checked
423 Connection problem Have ports and connections
checked
424 Communication error with
components communicat-
ing with one another
Have ports and connections
checked
426
Internal time-out error Re-start the system.
Contact your specialist
dealer if the problem
persists.
It is not possible to display or
adjust the tyre size in the
basic settings menu in this
error status.
430
Internal display battery flat Recharge internal display
battery (while in its bracket or
using USB port).
431
Software version error Re-start the system.
Contact your specialist
dealer if the problem
persists.
440
Internal drive unit error Re-start the system.
If the problem persists,
contact your specialist
dealer.
450
Internal software error Re-start the system.
Contact your specialist
dealer if the problem
persists.
460
Error in USB port Re-start the system.
Contact your specialist
dealer if the problem
persists.
490 Internal display error Have display checked.
Table 51: List of error messages
500
Internal drive unit error Re-start the system.
Contact your specialist
dealer if the problem
persists.
502
Fault in the lighting Check the light and its
cabling.
Re-start the system.
Contact your specialist
dealer if the problem
persists.
503
Speed sensor error Re-start the system.
Contact your specialist
dealer if the problem
persists.
510
Internal sensor error Re-start the system.
Contact your specialist
dealer if the problem
persists.
511
Internal drive unit error Re-start the system.
Contact your specialist
dealer if the problem
persists.
530
Battery error Turn off the drive system.
Remove the battery.
Insert the battery again.
Re-start the system.
Contact your specialist
dealer if the problem
persists.
531
Configuration error Re-start the system.
Contact your specialist
dealer if the problem
persists.
540
Temperature error The pedelec is outside the
permitted temperature
range.
Switch the pedelec off to cool
the drive unit down or warm it
up to the permitted
temperature range.
Re-start the system.
Contact your specialist
dealer if the problem
persists.
550
An inadmissible electrical
load has been detected
Remove the electrical load.
Re-start the system.
Contact your specialist
dealer if the problem
persists.
580
Software version error Re-start the system.
Contact your specialist
dealer if the problem
persists.
591
Authentication error Turn off the drive system.
Remove the battery.
Insert the battery again.
Re-start the system.
Contact your specialist
dealer if the problem
persists.
592
Incompatible component Insert a compatible display.
Re-start the system.
Contact your specialist
dealer if the problem
persists.
Code Description Method of resolution
Table 51: List of error messages
54


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