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Buffalo TeraStation WSH5000 series Manual

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Network Attached Storage
TeraStation WSS HR WSH5000N2 Series
User Manual
Americas: www.buffaloamericas.com
Europe: www.buffalo-technology.com
Please make sure to read this manual before using and follow the procedures. If you have any inquiries about
the product, contact the number on the warranty statement or the packing box. Do not discard this manual, the
warranty statement, or the packing box.
35021116-04
2017.06
Contents
Chapter 1 Getting Started .............................................5
Diagrams ...........................................................................................5
Opening Windows Storage Server ..................................................7
Changing Settings ...........................................................................7
Configuring Date and Time ....................................................................... 7
Creating a Shared Folder ........................................................................... 8
Turning the TeraStation On and Off............................................. 13
Installing Antivirus Software ....................................................... 13
Chapter 2 Preinstalled Software ................................ 14
RAID Builder .................................................................................. 14
Buffalo Dashboard ........................................................................ 15
Errors and Statuses on Buffalo Dashboard ............................................16
Email Notification ......................................................................... 17
Buffalo Replication ....................................................................... 18
TeraStation Backup & Replication Folder Settings ..................... 18
Chapter 3 Managing Storage...................................... 20
Creating Volumes .......................................................................... 20
Volume Types ...........................................................................................20
Creating a RAID Volumes .............................................................. 20
Chapter 4 Backup and Replication ............................. 22
Back Up in Windows Storage Server ............................................ 22
1
Preparing a Backup Destination .............................................................22
Recovering Backup Data .........................................................................28
Replication ..................................................................................... 32
Differences Between Buffalo Replication and DFS Replication ...........32
Before Using Replication .........................................................................32
Buffalo Replication ..................................................................................33
DFS Replication ........................................................................................ 36
Chapter 5 Additional Settings .................................... 60
Changing Server Name, Workgroups, and Domains .................. 60
Changing the Password ................................................................ 61
Changing Administrator's Password ...................................................... 61
Changing Other Users' Password ...........................................................62
Adding a User ................................................................................ 64
Connecting to Windows Storage Server with Standard Accounts .
........................................................................................................ 66
Adding a Group ............................................................................. 69
Email Notification ......................................................................... 73
Specifying TeraStation Reports ..............................................................75
Specifying Windows Event Logs .............................................................77
Acquiring Windows Event Logs .................................................... 79
Chapter 6 Replacing Hard Drives ............................... 81
LEDs ................................................................................................ 81
Hard Drive Replacement Procedure ............................................ 81
"ONE DRIVE DOWN" Is Displayed on the LCD Panel ..............................82
"TWO DRIVE DOWN" Is Displayed on the LCD Panel ............................. 84
"SYSTEM DOWN" Is Displayed on the LCD Panel ...................................88
2
Replacing a Non-Malfunctioning Hard Drive ........................................92
Chapter 7 Utilities ........................................................ 94
NAS Navigator2 for Windows ....................................................... 94
Changing the IP Address .........................................................................96
NAS Navigator2 for Mac ............................................................... 97
Changing the IP Address .........................................................................99
NovaBACKUP ................................................................................. 99
Chapter 8 Troubleshooting ....................................... 100
TeraStation Cannot Be Set Up .................................................... 100
Shared Folders Suddenly Do Not Open ..................................... 100
Shared Folders Cannot Be Accessed or System Is Unstable ..... 100
Hard Drive Status Cannot Be Found .......................................... 101
LCD Panel Displays a Different IP Address ................................ 101
Resynchronization Regressed When TeraStation Was Restarted
While Resynchronizing ............................................................... 101
TeraStation Does Not Boot ......................................................... 101
Notice When Recovering .......................................................................101
Recovering Windows Storage Server ...................................................101
Errors on the LCD Panel .............................................................. 102
Error Messages .......................................................................................102
Characters Added When "ONE DOWN" or "SYSTEM DOWN" Occurs ..103
Chapter 9 Appendix .................................................. 105
Default Settings .......................................................................... 105
Specifications .............................................................................. 105
3
Chapter 10 Regulatory Compliance Information .... 107
For Customers in the United States ........................................... 107
For Customers in Europe ............................................................ 107
4
24 Link LED
Glows amber when the unit is connected to a network.
25 Act LED
This LED shows network activity. It blinks amber when the TeraStation is accessed over the network.
Opening Windows Storage Server
To connect Windows Storage Server, follow the procedure below.
Note: If using macOS, download and install "Microsoft Remote Desktop" from the Mac App Store.
1 Double-click the icon to start NAS Navigator2.
2 Right-click on your TeraStation's icon and choose Open Remote Desktop. For macOS, click the TeraStation's icon
while holding down the control key, then click Open Remote Desktop.
If the message "The identity of the remote computer cannot be verified. Do you want to connect anyway?" is
displayed, click Yes or Continue.
3 Enter the admin username and password and press the Enter key. The default username and password are
"Administrator" and "password".
Windows Storage Server will open in the remote desktop.
Changing Settings
Configuring Date and Time
1 Click the time in the system tray of Windows Storage Server.
7
5 Enter the path of an existing folder or a new folder, then click Next.
Notes:
• Enter "D:\Share" into the folder path to create the shared folder for the first time.
• If the message "The system cannot find the specified path. Do you want to create it?" is displayed, click Yes.
6 Enter a name for the share and a description (optional), then click Next.
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Chapter 3 Managing Storage
Creating Volumes
Notes:
• To create a RAID volume, use RAID Builder instead of the Disk Management option in Windows Storage Server.
• When volumes are deleted or formatted, or the RAID mode is changed, all data stored on the volumes is erased.
Before executing these operations, back up any important data.
• In this manual, "recover" means reverting the TeraStation (including the data) to its former state prior to the drive
failure. It doesn't refer to reading data from a failed hard drive.
Volume Types
RAID 6 Volumes
RAID 6 distributes two parity blocks when writing data. The usable space is equal to the sum of the capacity of four
drives. If two drives in a RAID 6 array fail, data on the array can be recovered after the failed drives are replaced.
However, if three or more drives fail, all data is lost.
RAID 5 Volumes
RAID 5 distributes a parity block when writing data. The usable space is equal to the sum of the capacity of five
drives. If one drive in a RAID 5 array fails, data on the array can be recovered after the failed drive is replaced.
However, if two or more drives fail, all data is lost.
RAID 10 Volumes
Mirrored pairs of drives in RAID 1 arrays are combined into a RAID 0 array. The usable space is equal to the capacity
of three drives. The same data is written to multiple drives so that if one drive from either or both RAID 1 array fails,
data on the array can be recovered after the failed drives are replaced. However, if two drives on the same RAID 1
array or three drives in total fail, all data is lost.
Striped Volumes
RAID 0 stripes data across the multiple drives, but lacks parity blocks like RAID 5 or RAID 6. The usable space is equal
to the capacity of all drives on the TeraStation. RAID 0 doesn't have any redundancy so data cannot be recovered if
even a single drive fails.
Creating a RAID Volumes
To build a new RAID array, follow the procedure below.
1 From the Windows Storage Server Start menu, click RAID Builder.
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