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Status Shows “Failed”
If the two or more volumes are corrupted, the volume status will show “Failed” and the TeraStation will not be
accessible. Data cannot be recovered. In such a case, right-click the volume labeled “Failed” and click Delete Volume
in Disk Management.
After the volumes are deleted, create the desired RAID volume. Refer to chapter 3 for information on working with
volumes.
TeraStation Does Not Boot
If Windows Storage Server no longer functions properly, perform recovery using the supplied SD card. This recovery
procedure erases your data. Backing up regularly is highly recommended to avoid losing your important data.
Notice Before Recovery
Do not connect the SD card to another TeraStation or your computer. The recovery process that involves
using this SD card is intended for this product only.
Recovery is performed by deleting the area for drive 1, setting up a new 100 GB (Basic Disk/Simple) area, and then
copying the Windows Storage Server image to this area.
If there are system areas (or mirrored locations) on the drives other than drive 1, be sure to delete the system areas
(or disable the mirrored locations) before performing the recovery procedure. If recovery is performed without
deleting these areas, Windows Storage Server may not run after recovery is performed.
If Windows Storage Server fails to run, turn off the TeraStation and perform the recovery procedure again while all
hard drives except for drive 1 (disk 0) are disconnected. After recovery is complete, reconnect the disconnected
drives, which will appear in Disk Management as “Foreign. From Disk Management, right-click Foreign, select Import
Foreign Disks, then right-click this area and click Reactivate Volume to rebuild the RAID volume.
Recovering Windows Storage Server
1 Turn off the TeraStation, following the procedure on the Turning the TeraStation On and Off section in
chapter 1.
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