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Chapter 10 Appendix
LCD Message Description Corrective Action
E10 UPS Running Off
Battery
The TeraStation is running on the UPS
battery due to a power outage.
Shut down the TeraStation safely and wait
until the power outage ends. If certain
settings are configured, the TeraStation
may shut down automatically when the
error is detected.
If the setting to use the UPS connected to
this TeraStation has been configured, the
UPS cable may be disconnected.
Verify that the UPS cable or LAN cable is
connected properly.
If the setting to use the UPS connected to
another TeraStation on the same network
has been configured, the LAN cable of this
TeraStation may be disconnected.
E11 Fan Failure An error occurred in the fan speed.
Check that no foreign objects or dust are
clogging the fan. If any foreign objects
or dust are found, use a pair of tweezers,
air duster, or other tools to remove them.
If the error is displayed again, contact
Buffalo technical support for assistance.
E12 Cooling Failure
A rise in the system temperature may have
exceeded the allowable safety value.
Do not place objects in the area around
the TeraStation. Also, move the TeraStation
to a cool location.
E14 Can’t Mount
Array x
The RAID array cannot be mounted. Run the RAID array drive check in Settings.
E16 Drive x Not
Found
Unable to find the drive.
The drive may be disconnected or may
have failed. After shutting down, reinstall
the drive.
E22 Can’t Mount
Drive x
Unable to mount the drive.
Format the drive. After formatting, if the
error still appears after rebooting, replace
the drive. If the error is displayed again,
contact Buffalo technical support for
assistance.
E27 Lost Failover
Target
Unable to find the backup TeraStation.
From the main TeraStations Settings,
navigate to Backup > Failover to
reconfigure the backup TeraStation for
failover.
E30 Replace Drive x
An error occurred, so the drive was
removed from the RAID array.
Replace the drive by referring to chapter 8,
“Drive Replacement”.
E32 Check Power
Supply
Power supply error.
Make sure that the power cable is securely
connected. If the error still exists, replace
the failed PSU to a new OP-PU-10R2 unit.
Status
After you change settings or format a drive, the info LED will glow amber. You can also confirm the current status
from the LCD panel.
Note: The “x in the LCD message is the number of the drive, array, or job involved in the process.
LCD Message Description Corrective Action
I01 Rebuilding
System Array
Checking the system area. -
234


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