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Chapter 10 Appendix
Code Description Corrective Action
E10
The TeraStation is running on the UPS
battery due to a power outage.
Shut down the TeraStation safely and wait
until the power outage ends. If certain
settings are configured, the TeraStation
may shut down automatically when the
error is detected.
If the setting to use the UPS connected to
this TeraStation has been configured, the
UPS cable may be disconnected.
Verify that the UPS cable or LAN cable is
connected properly.
If the setting to use the UPS connected to
another TeraStation on the same network
has been configured, the LAN cable of this
TeraStation may be disconnected.
E11 An error occurred in the fan speed.
Check that no foreign objects or dust are
clogging the fan. If any foreign objects
or dust are found, use a pair of tweezers,
air duster, or other tools to remove them.
If the error is displayed again, contact
Buffalo technical support for assistance.
E12
A rise in the system temperature may have
exceeded the allowable safety value.
Do not place objects in the area around
the TeraStation. Also, move the TeraStation
to a cool location.
E14 The RAID array cannot be mounted. Run the RAID array drive check in Settings.
E16 Unable to find the drive.
The drive may be disconnected or may
have failed. After shutting down, reinstall
the drive.
E22 Unable to mount the drive.
Format the drive. After formatting, if the
error still appears after rebooting, replace
the drive. If the error is displayed again,
contact Buffalo technical support for
assistance.
E27 Unable to find the backup TeraStation.
From the main TeraStations Settings,
navigate to Backup > Failover to
reconfigure the backup TeraStation for
failover.
E30
An error occurred, so the drive was
removed from the RAID array.
Replace the drive by referring to chapter 8,
“Drive Replacement”.
Status
After you change settings or format a drive, the info LED will glow amber. You can also confirm the current status
from Settings or NAS Navigator2.
Code Description Corrective Action
I01 Checking the system area. -
I10
A rise in the system temperature may have
exceeded the allowable safety value.
Move the TeraStation to a cool location. Do
not place objects in the area around the
TeraStation.
I11 The drive has too many bad sectors. Replace the drive.
I12 Operating in degraded mode.
Check if the E30 message is also displayed.
In such a case, refer to the corrective action
for the E30 message.
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