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Chapter 3 Troubleshooting
LED Is Not Lit, Abnormal Lighting or Blinking
The power LED is not lit. Confirm that the AC adapter or power cable is connected to the inlet.
The diag LED is blinking red.
If it blinks once per a second, a loop is detected. Check the cabling.
If your switch has fans and its diag LED is blinking fast, a fan error may be
occurring. Disconnect the power cable and reconnect it. If the LED keeps
blinking, contact our technical support.
The link/act LED is not lit.
Confirm that the Ethernet cable is connected to both the switch and the
device.
Confirm that the switch and the connected device are both powered on.
Confirm that the Ethernet cable type and length is compatible with the
switch.
Cannot initialize with the
reset button on the switch
Confirm whether the physical reset button is enabled in Settings.
If the physical reset button is disabled and you forgot the password of
Settings, contact our technical support.
Cannot Access Settings
Make sure that your PC is connected to the switch.
Access Settings with the switchs IP address (192.168.1.254 by default).
Confirm that the username (“admin by default) and the password (“password” by default) are correct. If you
forgot the username or password, initialize the switch.
If a proxy server is configured for the web browser, disable the proxy server or add the switch’s IP address to the
proxy servers exception list.
Confirm that your PC is connected to the port which belongs to the management VLAN.
Forgot the Password
The password is “password” by default. If you changed the password, press the reset button to initialize.
If the physical reset button is disabled and you forgot the password of Settings, contact our technical support.
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Chapter 3 Troubleshooting
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