Manual BTwin 2020 (page 16 of 459) (All languages)

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LIFETIME WARRANTY

in the following terms:

The Limited Lifetime Warranty is provided by Decathlon UK Ltd in relation to all B’twin frames purchased directly

from B’twin or a B’twin authorised dealer after the 1st of June 2013. The Limited Lifetime Warranty shall extend to

the following parts of B’twin bikes which are purchased fully assembled directly from B’twin or a B’twin authorised

dealer after the 1st of June 2013: metal frames, rigid metal forks (meaning forks without suspension), handlebars

and handlebar stems (excluding carbon handlebars and carbon handlebar stems).

In order to qualify for the Limited Lifetime Warranty, the buyer must:

- have a DECATHLON Card and the details of the B’twin frame or B’twin bike purchased must be recorded on the

buyer’s DECATHLON Card at the store checkout of the B’twin authorised seller; or

month from the date of purchase. When registering, the buyer must provide at least the following information:

the buyer’s name, address, telephone number, email address and the serial number of the bike and the date of

purchase.

The term of this Limited Lifetime Warranty runs from the date of registration for the lifetime of the product. Any

claim under this Limited Lifetime Warranty may only be made in the country where the B’twin frame or B’twin bike

was purchased. Only the original registered owner of the relevant B’twin frame or B’twin bike may avail of this

Limited Lifetime Warranty. This Limited Lifetime Warranty shall not extend to any B’twin frame or B’twin bike that is

purchased second hand (including any ex-demonstration frames or bikes) or that is purchased from anyone other

than B’twin or an authorised B’twin dealer.

CLAIMS

If you consider that you have a claim under your Limited Lifetime Warranty you must bring the relevant B’twin

frame or B’twin bike parts, covered by this Warranty, to your nearest DECATHLON store. You will be required to

produce your DECATHLON Card, on which the details of your B’twin frame or B’twin bike were recorded at the time

purchase. B’twin reserves the right to verify if all the conditions of the Limited Lifetime Warranty are met and to

implement all appropriate and necessary measures to verify this. Such rights shall include, without limitation, to

have the alleged damage or defect examined by a third party.

This Limited Lifetime Warranty is limited to the repair or replacement of a defective B’twin frame or B’twin bike part

covered by this warranty and is the sole remedy of the warranty. B’twin reserves the right to replace a defective

B’twin frame or B’twin bike part with one that B’twin feels is a more suitable replacement.

IMPORTANT INFORMATION

Any damage or failure caused by use, of the B’twin frame or B’twin bike, which would not constitute normal use

is excluded from this Limited Lifetime Warranty. For the avoidance of doubt normal use is use of the B’twin frame

or B’twin bike in a manner which B’twin considers inappropriate for the relevant B’twin frame or B’twin bike. This

Limited Lifetime Warranty does not cover: normal wear and tear, poor maintenance, improper assembly, labour

charges, installation of parts or accessories not recommended or intended to be combined with the B’twin frame

or relevant B’twin bike parts, bending or denting of the B’twin frame or relevant B’twin bike parts, damage caused

by a collision. B’twin shall not have any liability under this warranty for any incidental or consequential damages.

This Limited Lifetime Warranty is assured by B’twin only, no person including any B’twin authorised seller is

permitted to make a representation or warranty on behalf of B’twin, and B’twin excludes any liability for any such

representation or warranty.

this warranty shall be construed as a reference to Decathlon UK Ltd.

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BTwin 2020 Manual

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