BT Services button
If you are not connected to the BT network some of these services may not
be available. Please contact your network provider for more information on
network services. You may be charged for the use of these services.
The BT button
provides quick access to a range of useful pre-stored numbers
and further BT Calling Features. You can access the following services: BT Directory
Enquiries, BT Verve Helpline, Call Divert on/off/check and Call Waiting on/off/check.
Press
.
Dir enquiries
is highlighted. You can now scroll or through the
options available.
When the service you require is displayed, press
to call and follow the
announcements.
Text messaging
Before sending and receiving text messages you need to register to the text
messaging service and subscribe to Caller Display. You will be automatically
registered to the text message service when you send your rst text. See the full
user guide online at www.bt.com/producthelp for details.
3 Go!
Set time and date
Press
Menu
, scroll to
Settings
, press
OK
.
Press
to scroll to
Date/Time/Alarm
and press
OK
.
Date/Time
is displayed, press
OK
.
Press (left) or (right) to choose
24
hour
or
12
hour
.
Press
to
Date
format
, then scroll (left) or (right) to choose
dd/mm
or
mm/dd
.
Press
to
Enter
time
and enter the time, e.g. 1705 for 5.05pm.
Press
to
Enter
date
and enter the date, e.g. 09 07 08 for 9 July 2008.
Press
OK
to save.
Making calls
Press then dial the phone number. Press
to end the call.
Answering calls
If you have subscribed to Caller Display, the caller’s details will be displayed before you
answer (see the full user guide online at www.bt.com/producthelp for details).
Lift the handset from the base or charger to answer incoming calls. If the handset is
not on the base or charger, press
.
Handsfree
Press
during a call to switch the call to loudspeaker.
Secrecy (Mute)
Press
during a call to activate secrecy mode. Press to resume your call.
Redial
Press
, scroll or to choose the number you want. Press to redial
the number.
Directory
Storing new directory entries manually (up to 200)
Press
. When storing your rst entry:
New
entry
is displayed, press
OK
.
When storing subsequent entries, the rst entry in the directory is highlighted, press
Option
.
New
entry
is displayed, press
OK
.
Enter the name. You may need to press the same button a few times until the letter you
want is displayed. For example, press
once for
A
,or twice for
B
. Press
Menu
.
Press
to scroll to
Number
and enter the number.
If required, scroll
to
Select
group
. Scroll (left) or (right) to select the group
and press
OK
. Display shows
Saved
.
Dialling a directory entry
Press
, scroll or to the entry you want. Press to dial the number.
Caller Display and the Calls list
You must subscribe to a Caller Display service for this feature to work. Your network
provider may charge you for this service.
View and dial from the Calls list
Press
, the most recent entry in the list is displayed. Press or to scroll
through the list.
Press
Option
.
Details
is highlighted, press
OK
. The call details will be displayed.
Press
to dial a displayed entry.
Find out more
• New Frequently Asked Questions available at www.bt.com/producthelp
• If you need more detailed instructions, a full user guide is available to
download from www.bt.com/producthelp
• If you cannot nd the answer to your problem in the full online user guide,
then please email bt.helpdesk@vtecheurope.com
• Call our free Helpline on 0800 218 2182* if you have any difculty with the
set up or use of your new product. Our dedicated advisors are more likely to
be able to help you than the retailer where you made your purchase.
• This document is also available in other formats, such as Large print,
Braille and Audio CD. If you would like a copy please call 0800 218 2182*
Your phone
Handset
Navigating the menus
Your BT Verve 410 has an easy to use menu system. Each menu has a list of options,
which you can see on the menu map below.
When the handset is switched on and in standby:
Press
Menu
to open the main menu.
Then use
or buttons to scroll through the available options.
Press the
OK
option button to select a menu option or the
Back
button to return to
the previous screen.
To exit a menu and return to standby, press
.
Menu map
Some menus are accessed by pressing the relevant feature button, for example
for BT Services, for the directory, for text messaging, for the redial list and
for the calls list.
Help
Most problems can be xed with a few simple checks.
Problem Solution
No dial tone Only use the cables and batteries supplied.
Make sure both the mains power adaptor cable and
telephone line cord are plugged into the correct sockets.
Poor speech quality Make sure the product is not located too close to other
electrical appliances. This can also help improve the
handset range from the base.
Battery icon not full/
handset dead
Make sure you charge the batteries for 20 hours before use
to ensure maximum battery performance.
Can’t switch the keypad
lock on/off
To lock: press and hold
. The handset beeps and
Keypad
locked
is displayed.
To unlock: press and hold
. The handset beeps and
Keypad
unlocked
is displayed for 2 seconds before
returning to standby.
Using broadband on the same
phone line?
Make sure you plug the phone
into the wall socket via an ADSL
microlter (not supplied), otherwise
you may have problems with this
product and your broadband service.
ADSL
microlter
Opens BT Services menu.
Press to open and scroll
through Redial list.
In talk mode adjusts volume.
Scroll up.
Access directory.
When on a call, press to
mute the handset.
Press to move cursor left.
Make/receive a call.
Press and hold to dial the
BT 1571 voicemail service.
Press and hold to switch
handset ringer on/off.
Option buttons
Press to select the
option displayed on
the screen above.
For use with switchboard/
PBX and BT Calling Features.
Press to access Calls list,
or text messages menu.
Press to move cursor right.
End a call.
Press and hold to switch
handset off/on.
In menu mode, press to
return to standby.
Press and hold to lock/
unlock the keypad.
Press to switch between
upper and lower case letters.
Press and hold to enter a
Pause in a directory entry.
Opens Calls list.
In talk mode, adjusts volume.
Scroll down.
In talk mode, press to switch
handsfree on/off.
Text
Write new text
Inbox
Outbox
Template
Text settings
Sound
Ringer
Tones
Settings
H/set settings
Base settings
Date/Time/Alarm