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If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com
No display
The batteries may be flat, dead or incorrectly inserted.
Recharge or replace the batteries
icon flashes
Is the handset registered correctly to the base, see page 53.
Check that the mains power is correctly connect
ed.
Check that the handset is within range of the base.
The batteries are low, place the handset on the base/charger to recharge.
icon not scrolling
Tr
y cleaning the charging contacts.
Check that the mains power is correctly connected.
You hear the busy t
one when you press
Make sure the handset is in range of the base.
Another handset registered to your BT Verve 410 base may be on the line.
No Caller Display number/name displayed
Have you subscribed to a Caller Display service from your network provider, see page 39.
The caller may have withheld their number.
An exact name/number match was not found in your directory. Check that you have stored the
full STD dialling code.
Help
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