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Maintenance
General
Simply clean the Synergy Handset and Charger with a
damp cloth (not wet) or an antistatic wipe. Never use a
dry cloth as this may cause a static shock.
Service
Within guarantee
If you experience a problem with your Synergy Handset
or Charger you should contact the Synergy Helpline on
0845 650 20 20. Calls are charged at local call rates. If
the problem is not remedied, you will be advised to
contact you original point of purchase.
Some retailers offer extended warranty schemes for
cover outside the initial 12-month period. Please ask them
for details.
Outside warranty
If your Synergy Handset or Charger needs repair after
the warranty period has ended, call the Synergy Handset
Helpline on
0845 650 20 20 and you will be advised of
our recommended repair agents.
If you should have to return your Synergy
Handset and Charger
Pack the handset and charger securely, preferably in the
original packaging. All parts must be returned, including
the original battery and mains power adaptor (we cannot
take responsibility for goods damaged in transit).