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Relate SMS User Guide (BT SMS Server) ~ Issue 3 ~ 2nd Edition ~ 26th March ’04 ~ 6053
Telephone problems Possible cause Solution
•
Calls from the SMS Server cause Cable networks (typically Contact BT if delivery of text
the ringer to chirp. NTL/Telewest) deliver a single burst messages causes night disturbance.
of ringing before the data which A personal delivery times profile can
identifies the call as a text. be set up.
•
You are only receiving incoming This may be due to your telephone All you need to do is text the word
messages as voice text. line being de-registered. Register to 00000. You will receive
a confirmation message back. This
assumes that your Caller Display service
is active and working on your line.
Note: Messages sent to 00000 are not
charged for.
HELP