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If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp
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Is the handset registered correctly to the base, see page 36.
Check that the mains power is correctly connected.
Check that the handset is within range of the base.
The batteries are low, place the handset on the base/charger to recharge.
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Try cleaning the charging contacts.
Check that the mains power is correctly connected.
You hear the busy tone when you press
Make sure the handset is in range of the base.
Another handset registered to your BT Hudson 1100 base may be on the line, or interacting with
the base.
No Caller Display number/name displayed
Have you subscribed to a Caller Display service from your network provider, see page 29.
The caller may have withheld their number.
An exact name/number match was not found in your phonebook. Check that you have stored the
full STD dialling code.
Cannot register a handset to a base
You can register a total of 5 handsets to your BT Hudson 1100 base. Check that you have not
exceeded the limit.
Check that you have entered the correct PIN number (default PIN 0000).
Check that you are at least one metre away from other electrical equipment to avoid interference
when registering.
40


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