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How do I charge my phone?
To charge your BT Halo
®
, place it on the base. You can plug your phone into the
base facing either way, so you can see the digital display or so it’s facing the base.
I am unable to pair my mobile phone with Halo
• Check your mobile phone is close to the base.
• If a ‘Pairing Failed’ message appears due to Halo timing out, press Try again and
wait for Halo to appear on your mobile’s Bluetooth devices list.
• Sometimes, it may take longer for Halo to appear in a mobile’s Bluetooth devices
I am unable to import my mobile phone contacts to Halo
• Check if your mobile phone is correctly paired and connected to Halo by checking
if the Bluetooth icon (
/ ) is present on the home screen.
• Your mobile phone may ask you to allow Halo to access your contacts, make sure it
is unlocked throughout the importing process.
• Make sure the other Halo handset is not busy on a Bluetooth call before starting
the contact import process.
How do I add a contact?
1. When you’re on the home screen, press
.
2. Select Options and then Add Contact.
3. Type your contact’s name and press Down on the
button.
4. Then add their home and mobile number and press Save.
Common questions
