Manual BT Freestyle 90 (page 25 of 38) (English)

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Telephone problems Possible cause Solution

• Base unit rings too

loudly / softly

The ringer switch on the base unit is

set to

HI / LO

Set the ringer switch on the base

unit accordingly.

• Neither base unit or handset

ring, but lights show on base

unit and handset.

The ringer volumes on both the

handset and base unit could be set

to minimum.

Check the REN (see page 26). If you

connect too many telephones or

devices to your line they may not all

operate correctly.

If your telephone is connected to an

extension socket, it may have been

connected incorrectly.

Increase the ringer volume on the

base unit and handset.

If the REN exceeds 4 disconnect one

or more telephones or devices.

Check with your telephone engineer

that the extension socket has been

installed correctly.

• Base unit does not ring but

lights show on base unit.

Telephone is not connected to the

telephone line.

The base ringer switch is set to

OFF.

Line fault or faulty socket.

Plug the telephone into the

telephone socket.

Set the base unit ringer switch to HI or LO.

Try the telephone on another socket

or another line. If the telephone

works, contact BT or your telephone

network operator for repairs to the

line or socket.

• No number stored on 1471

button.

Stored number may have

inadvertently been overwritten.

Press the

QUICKDIAL button, press

the relevant Select Services button,

then press the

QUICKDIAL button

again. This will reset the button.

• No Quickdial store.

You may be trying to store the

number with the

TALK light on.

Ensure that the

TALK light is off

before storing the number.

• Callers are faint.

• Interference.

• Buzzing.

• Whooshing.

• Echoing.

• Tinniness.

The base unit telescopic aerial is not

extended as high as possible.

You are moving out of range.

Radio channel interference.

The base unit or the handset are too

close to electrical equipment or

metal obstructions.

Extend the base unit telescopic

aerial as far as possible.

Move closer to the base unit.

Press the

CHANNEL SEEKER button on

the handset, to select a clearer channel.

Press the

CHANNEL SEEKER button on

the handset, to select a clearer channel.

Relocate the base unit or move

around with the handset until

reception improves.

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BT Freestyle 90 Manual

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