Telephone problems Possible cause Solution
• Neither base nor handset ring, but
lights show on base and handset.
• Callers are faint.
• Interference.
• Buzzing.
• Whooshing.
• Echoing.
• Tinniness.
• No Quickdial store.
• Batt low light on the handset is
flashing.
• No charging light on the base unit.
• Back-up batteries fail frequently.
Check the REN. If you connect too many
telephones or devices to your lin,e they may
not all operate correctly.
If your telephone is connected to an
extension socket, it may have been
connected incorrectly.
The base unit telescopic aerial is not fully
extended as high as possible.
You are moving out of range.
Radio channel interference.
Radio channel interference.
The base unit or the handset are too close to
electrical equipment or metal obstructions.
You may be trying to store the number with
the
TALK light on.
The handset needs recharging.
Dirty contacts on base unit or handset.
Frequent power failures will drain the
back-up batteries.
Unplugging the base unit from the power
supply drains the back-up batteries.
Switching the mains supply off will drain
the back-up batteries.
If the REN exceeds 4, disconnect 1 or more
telephones or devices.
Check with your telephone engineer that the
extension socket has been installed correctly.
Extend the base unit telescopic aerial as
far as possible.
