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Freestyle 60 User Guide ~ 5th Edition ~ 3rd September ’01 ~ 3946
• Base unit does not ring but
lights show on base unit.
Telephone is not connected to the
telephone line.
The base ringer is set to off.
Line fault or faulty socket.
Plug the telephone into the telephone
socket.
Set the base ringer setting to a
higher volume, see page 13.
Try the telephone on another socket
or another line. If the telephone
works, contact BT on 151, or your
telephone network operator for
repairs to the line or socket.
• Callers are faint.
• Interference.
• Buzzing.
• Tinniness.
You are moving out of range.
The base unit or the handset are
too close to electrical equipment or
metal obstructions.
Move closer to the base unit.
Relocate the base unit or move
around with the handset until
reception improves.
• Call appears to have been cut
off after pressing the SECRECY
button.
You may have pressed a number key
on the handset after pressing the
SECRECY button. The current
handset will try to transfer the call to
another handset.
Wait 30 seconds; the call will return
to the current handset.
Or press the TALK button and the
call will return immediately.
• No Directory number
stored.
You may have pressed the TALK
button first before storing the number.
Don’t press the TALK button when
storing numbers, see page 12.
• Light on the handset
is flashing.
The handset needs recharging or
there is an incoming call.
Replace the handset on the base unit,
ensuring that the base unit is
plugged in and that the CHARGING
light is on.
• No CHARGING light on the
base unit.
Dirty contacts on base unit or
handset.
Clean the contacts with a dry cloth.
Heavy soiling can be removed with
a pencil eraser.
If you are still experiencing difficulties please call the Helpline on 0845 769 7146.
Telephone problems Possible cause Solution
