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5th Edition 25th November 97
Help
• General Problems.
None of the answering machine functions
will operate while the telephone is in use.
Ensure that the telephone is not in use before
operating the answering machine.
• Will not record incoming
messages.
• Will not answer calls.
The answering machine is switched off.
Switch the answering machine on manually or
by remote control.
The answering machine is full.
Delete some or all of your messages manually
or by remote control, to make room for new
messages.
• Distorted outgoing message.
• Faint outgoing message.
• Noisy outgoing message
The answering machine has a very
sensitive microphone. This picks up any
background noise. If you record your
outgoing message too quietly or from too
far away the sensitivity of the microphone
increases to compensate and will pick up
more background noise.
Record your outgoing message at a reasonable
volume 20cm away from the microphone in a
quiet environment.
• No call screening from the base
unit.
• Cannot hear messages when
played.
The volume is set too low.
Press and release the end of the volume control
with the larger symbol until the unit is loud
enough.
• “ ” flashing on the base-unit.
No back-up batteries fitted.
Fit back-up batteries.
Back-up batteries are flat.
Replace all back-up batteries.
Back-up batteries are incorrectly fitted.
Remove batteries and refit correctly.
Back-up battery compartment cover off, or
not fitted correctly.
Ensure cover is replaced correctly.
Answer machine problems Possible cause Solution
• Back-up batteries fail frequently.
Frequent power failures will drain the
back-up batteries.
Unplugging the base unit from the power
supply drains the back-up batteries.
Switching the mains supply off will drain
the back-up batteries.
Leave the base unit plugged in, or remove the
back-up batteries before unplugging.
Do not switch off, or remove the back-up
batteries before switching off.
33


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