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If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp
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Is the handset registered correctly to the base, see page 38.
Check that the mains power is correctly connected.
Check that the handset is within range of the base.
The batteries are low, place the handset on the base/charger to recharge.
You hear the busy tone when you press .
Make sure the handset is in range of the base.
Another handset registered to your BT Freelance XT 3500 base may be on the line.
Answering machine does not record any messages
The memory may be full. Play and delete old messages, see pages 31 and 34.
The answering machine might be switched off or set to Answer only. See pages 30 or 32.
Answering machine messages have the wrong date and time
Have you set the date and time? See page 8.
Cannot access your messages from another phone
Have you changed the master PIN code? See page 39. Always keep a note of the new PIN code in
a safe place. Reset the PIN, page 39.
No Caller Display number/name displayed
Have you subscribed to a Caller Display service from your network provider, see page 24.
The caller may have withheld their number.
An exact name/number match was not found in your directory. Check that you have stored the
full STD dialling code.
Cannot register a handset to a base
You can register a total of up to 5 handsets to your BT Freelance XT 3500 base. Check that you
have not exceeded the limit.
Check that you have entered the correct PIN number (default PIN 0000).
Check that you are at least one metre away from other electrical equipment to avoid interference
when registering.
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  • On the base the battery light (red), phone light(green) and message light(8) are all flashing intermittently with the phone removed from the base. The batteries are fully charged. When the phone is in the base only the battery light (red) is flashing and the phone screen is showing "searching" and then "charging". Can you help me to resolve this problem and restore my phone to full working order. Many thanks. My email address is joemcmonagle183@gmail.com. Submitted on 5-8-2023 at 12:35

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Others manual(s) of BT Freelance XT 3500

BT Freelance XT 3500 Quick start guide - English - 2 pages


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