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If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp
Using the answering machine from
the handset
Set answer mode and switch on / off
You can set your answering machine on or off from the handset.
When switching on, select Answer & record or Answer only mode.
See below for further information on answer mode and
outgoing messages.
1. Press
Menu
, scroll
Calls
Redial
to Ans MACHInE. Press
Menu
.
2. Scroll
Calls
Redial
to AnsWER MODE and press
Menu
.
3. Scroll
Calls
Redial
or
Calls
Redial
to display:
Ans & RECORD – press
Menu
to switch on and allow callers to
leave a message.
AnsWER OnLy – press
Menu
to switch on and enable callers to
hear an outgoing message only.
AnsWER OFF – press
Menu
to switch answering machine off.
4. Press
Secrecy
to return to the previous menu level.
Outgoing messages
The outgoing message is the message a caller first hears when the
answering machine picks up their call. There are 2 pre-recorded
outgoing messages to choose from (see note right), or you can
record your own.
Record your own outgoing message
1. Press
Menu
. Scroll
Calls
Redial
to Ans MACHInE. Press
Menu
.
2. Scroll
Calls
Redial
to OUTGOInG MsG and press
Menu
.
3. Ans & RECORD is displayed. Press
Menu
or scroll
Calls
Redial
to AnsWER
OnLy and press
Menu
.
4. Scroll
Calls
Redial
to RECORD OGM and press
Menu
.
5. Speak your announcement after the voice prompt and beep.
Hold the handset in front of your mouth by approximately
30-40cm when recording your message or memo.
Press
Menu
to stop recording. Your new message will be played back.
Outgoing messages:
Answer and Record
The pre-set Answer and Record
outgoing message, that allows
your caller to leave a message, is
“Hello, your call cannot be taken at
the moment, so please leave your
message after the tone”.
Your Answer and Record outgoing
message will replace the pre-
recorded message.
To reinstate the pre-recorded
messages, delete your own recorded
outgoing message, see below.
Answer Only
The pre-set Answer Only outgoing
message, where callers hear an
announcement but cannot leave a
message, is “Hello, your call cannot
be taken at the moment and you
cannot leave a message, so please
call later”.
When recording your Answer Only
message, remember to advise your
caller that they will not be able to
leave a message.
Your own Answer Only message will
replace the pre-recorded message.
32


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  • On the base the battery light (red), phone light(green) and message light(8) are all flashing intermittently with the phone removed from the base. The batteries are fully charged. When the phone is in the base only the battery light (red) is flashing and the phone screen is showing "searching" and then "charging". Can you help me to resolve this problem and restore my phone to full working order. Many thanks. My email address is joemcmonagle183@gmail.com. Submitted on 5-8-2023 at 12:35

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