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If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp
Call Waiting
With Call Waiting, during a call, if another caller is trying to reach
you, you will hear a soft beep every 5 seconds.
If you have also subscribed to a Caller Display Service, the caller’s
number (or name if stored in the Phonebook) will be shown on
the display for 20 seconds, after this time the display will return to
your first caller’s details.
Instead of the engaged tone, the second caller will hear an
announcement to hold as you are aware that they are waiting.
To use Call Waiting
To answer the second call, without disconnecting from your
first caller:
1. Press
. The first caller will be put on hold.
2. Press
again to return to the first caller, and then press it
each time you want to switch between the two callers.
To disconnect the first call and take the waiting call:
1. Press
to end the current call. The handset will then ring.
2. Press
and continue your conversation with the
second caller.
Activate/de-activate Call Waiting
1. Press
Menu
, scroll
Calls
Redial
to BT sERvICEs and press
Menu
.
2. Scroll
Calls
Redial
to CALL WAITInG. Press
Menu
.
3. Scroll
Calls
Redial
or
Calls
Redial
to choose either ACTIvATE or DEACTIvATE,
press
Menu
. This will send an update to the network.
You must subscribe to your network’s
Call Waiting service for Call Waiting to
work. A fee may be payable.
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  • On the base the battery light (red), phone light(green) and message light(8) are all flashing intermittently with the phone removed from the base. The batteries are fully charged. When the phone is in the base only the battery light (red) is flashing and the phone screen is showing "searching" and then "charging". Can you help me to resolve this problem and restore my phone to full working order. Many thanks. My email address is joemcmonagle183@gmail.com. Submitted on 5-8-2023 at 12:35

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