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If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
General information
IMPORTANT
This equipment is not designed for making emergency telephone calls when the power fails.
Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks and
private switchboards in the United Kingdom and Republic of Ireland.
Replacing the handset batteries
After a time, you may find that the handset batteries are running out of charge more quickly.
This is a standard sign of wear and the batteries will need replacing.
1
. Open the battery compartment cover.
2. Take out the old batteries and replace with 2 new AAA NiMH 500mAh batteries.
3. Press and push the battery compartment cover back on until it clicks into place.
New batteries should be rechargeable: Nickel Metal Hydride (NiMH), size AAA, capacity 500mAh.
For details on how to obtain spare rechargeable batteries, contact the BT Freelance Helpline on
0800 218 2182*.
Battery
Manufacturer Model Rating
GPI VT50AAAHC 500 mAH
BYD H-AAA500A 500 mAH
CAUTION
Do not immerse batteries in water or throw them into a fire, or dispose of them with ordinary
domestic refuse. BT accepts no responsibility for damage caused to your BT Freelance XD 8500
by using any other types of batteries. There is a risk of explosion if incorrect batteries are fitted.
Safety information
Only use the power supply suitable for the BT Freelance XD 8500 range. Using an unauthorised
power supply will invalidate your guarantee and may damage the telephone. The item code for
the base mains power supply is 048611.
If you have purchased a multiple pack the item code for the charger(s) mains power supply
is 048610.
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  • how to add a new phone to my existing three phones Submitted on 19-11-2023 at 05:58

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  • My BT FREELANCE XD 8500 is displaying FF what does it mean Submitted on 31-3-2023 at 16:07

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  • How do I change the time on my Bt call guardian phone Submitted on 31-10-2021 at 11:38

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  • how do I make a space when entering a person's full name on a BT XD 8500 Submitted on 7-6-2021 at 16:12

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  • how to make a space when inserting a person full name Submitted on 7-6-2021 at 16:09

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  • Phone not working green flashing light on base can’t make or take calls Submitted on 6-5-2021 at 20:49

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  • How do I empty my message box? It comes up with FF. Submitted on 15-2-2021 at 16:59

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  • Can I turn on a loudspeaker on this handset? BT Freelance XD 8500. Submitted on 2-11-2020 at 13:03

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  • How can I use my BT Freelance 8500 on speaker and not have tohold the hanset while on a call Submitted on 20-10-2020 at 17:21

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  • Had a power cut now all phones are registering searching . Been like this for 5hrs. Submitted on 12-8-2020 at 16:51

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  • I am trying to put handset onto loudspeaker.Is this possible? Submitted on 23-7-2020 at 15:58

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  • how do i turn off the ringer on my phones at night Submitted on 22-7-2020 at 22:46

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  • I have just plugged in a new base unit it is displaying a red flashing light why is this? Submitted on 14-7-2020 at 14:44

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  • How do I increase the volume of the ringtone on my BTfreelance XD8500 trio Submitted on 16-6-2020 at 16:09

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  • I want to be able to turn on the speaker on this phone but don't know how please help Submitted on 13-5-2020 at 19:45

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  • Phone bt xd8500 display shows ‘ searching . Have replaced batteries but still showing searching Submitted on 11-3-2020 at 18:10

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  • Why is my phone still showing ‘searching’ when I’ve replaced batteries Submitted on 11-3-2020 at 18:05

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  • how do I alter my answerphone message on my BT Freelance XD8500 Submitted on 10-3-2020 at 17:21

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  • Is there a 'Speaker Phone' option with this phone? Submitted on 10-2-2020 at 12:30

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  • phone showing messages cant delete seems frozen also cant ring in or out Submitted on 31-12-2019 at 16:00

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