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If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com
If the other handset user does
not answer:
You can reconnect to your external
caller by pressing .
Or, if the other handset user does not
answer after 30 seconds you will be
automatically reconnected to your
external caller.
Transfer an external call
You can transfer an external call to another handset registered
to your base.
1. During an external call, press followed by the destination
handset number. Your caller is put on hold and the other BT
Freelance XD 5500 handset will ring.
At the other handset, the user should press to answer the
internal call.
2. When the other handset user answers, you can announce the
incoming call and press to transfer the call.
3 Way call
You can talk simultaneously with an external caller and
another internal handset user.
1. During an external call, press . Your caller is put on hold.
2. Enter the handset number you want.
3. When the handset answers, press and hold to connect
all three callers. The icon is displayed to indicate a
3-way call.
4. If the other handset does not answer, press to return to
your external caller.
5. Press to end the call.
Internal calls
25


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