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Technical information
How many telephones can you have?
All items of equipment have a Ringer Equivalence
Number (REN) which is used to calculate the number
of items that may be connected to any one telephone
line. The BT Freelance XD 5100 has a total REN of 1,
i.e. for a base and up to 6 handsets. Any other
instrument provided by BT may be assumed to have a
REN of 1 unless stated otherwise.
A total REN of 4 is allowed per telephone line. (For
example, if the BT Freelance XD5100 is used in
conjunction with three extension telephones, each
with a REN of 1, then the total = 4.)
R&TTE
This product is intended for use within the UK for
connection to the public telephone network and
compatible switchboards.
This equipment complies with the essential requirements
for the Radio Equipment and Telecommunications
Terminal Equipment Directive (1999/5/EC).
Declaration of Conformance
Hereby, Suncorp Technologies declares that this BT
Freelance XD5100 is in compliance with the essential
requirements and other relevant provisions of
Directive 1999/5/EC.
The Declaration of Conformance for the BT Freelance
XD5100 is published on the website:
http://www.suncorptech.com/bt
Guarantee
Your BT Freelance XD 5100 is guaranteed for a period
of 12 months from the date of purchase. Subject to
the terms listed below, the guarantee will provide for
the repair of, or at BT’s or its agent’s discretion the
option to replace the BT Freelance XD 5100,or any
component thereof, (other than batteries), which is
identified as faulty or below standard, or as a result of
inferior workmanship or materials. Products over 28
days old from the date of purchase may be replaced
with a refurbished or repaired product.
The conditions of this guarantee are:
The guarantee shall only apply to defects that occur
within the 12 month guarantee period.
Proof of purchase is required.
The equipment is returned to BT or its agent as instructed.
This guarantee does not cover any faults or defects
caused by accidents, misuse, fair wear and tear,
neglect, tampering with the equipment, or any
attempt at adjustment or repair other than through
approved agents.
This guarantee does not affect your statutory rights.
Within the 12 month guarantee period
If you experience difficulty using the product, prior to
returning your product, please read the ‘Help’ section
beginning on page 39, or contact the BT Freelance XD
5100 Helpline for assistance on 0870 605 8047*.
In the unlikely event of a defect occurring, please follow
the Helpline’s instructions for replacement or repair.
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee
period has ended, the repair must meet the approval
requirements for connection to the telephone
network. We recommend that you contact BT’s
approved repair agent, on 0870 240 5029 or a local
qualified repairer.
General information 43
If you experience any problems, please call the Helpline on 0870 605 8047* or email bt.helpdesk@suncorptech.com
43


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