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BT Freelance XA 100/100 Tandem ~ Edition 2.1 ~ 14th August ’02 ~ 4830
General information
Guarantee
Your BT Freelance XA 100 and Freelance XA 100 Tandem is
guaranteed for a period of 12 months from the date of
purchase.
Subject to the terms listed below the guarantee will provide
for the repair of, or at BT’s or its agent’s discretion, the
option to replace the BT Freelance XA 100/Tandem, or any
component thereof, (other than the batteries), which is
identified as faulty or below standard, or as a result of
inferior workmanship or materials. Products over 28 days
old from the date of purchase may be replaced with
a refurbished product.
The conditions of this guarantee are:
• The guarantee shall only apply to defects that occur
within the 12 month guarantee period.
• Proof of purchase is provided.
•
The equipment is returned to BT or its agent as instructed.
• This guarantee does not cover the batteries and any
faults or defects caused by accidents, misuse, fair wear
and tear, neglect, storm damage, tampering with the
equipment, or any attempt at adjustment or repair other
than through approved agents.
• This guarantee does not affect your statutory rights.
Within the 12 month guarantee period:
If you experience difficulty using the product, prior to
returning your product, please read the Help section
beginning on page 32, or contact the BT Freelance
XA 100/Tandem Helpline for assistance:
Helpline 08706 058 047, 9am to 5.30pm Monday to Friday.
In the unlikely event of a defect occurring, please follow
the Helpline’s instructions for replacement or repair.
