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If you experience any problems, please call the Helpline on 0800 145 6789* or email bt.helpdesk@sgweurope.com
Safety information
Only use the power supply suitable for the BT
Elements range. Using an unauthorised power supply
will invalidate your guarantee and may damage the
telephone. The item code for the base mains power
supply is 040497 and the item code for the charger
mains power supply is 043317.
Use only the approved rechargeable batteries
supplied. Spare rechargeable batteries are available
from the BT Elements Helpline on 0800 145 6789*.
Do not open the handset (except to replace the
handset batteries) or the base. This could expose you
to high voltages or other risks. Contact the Helpline
on 0800 145 6789* for all repairs.
If the keylock is switched on, it is NOT possible to
make calls, including to the emergency numbers
(999/112).
Radio signal transmitted between the handset and
base may cause interference to hearing aids.
It is recommended that advice from a qualified expert
be sought before using this product in the vicinity of
emergency/intensive care medical equipment.
It is recommended that if you have a pacemaker
fitted you check with a medical expert before using
this product.
Your product may interfere with other electrical
equipment, e.g. TV and radio sets, clock/alarms and
computers if placed too close. It is recommended that
you place your product at least one metre away from
such appliances to minimise any risk of interference.
Never dispose of batteries in a fire. There is a serious
risk of explosion and/or the release of highly toxic
chemicals.
Never look directly at the torch light, or shine it into
the eyes.
Cleaning
Clean the handset and base (or charger) with a damp
(not wet) cloth, or an anti-static wipe. Never use
household polish as this will damage the product.
Never use a dry cloth as this may cause a static shock.
Environmental
Do not expose to direct sunlight.
The handset may become warm when the batteries
are being charged or during prolonged periods of
use. This is normal. However, we recommend that to
avoid damage you do not place the product on
antique/veneered wood.
Do not stand your product on carpets or other
surfaces which generate fibres, or place it in locations
preventing the free flow of air over its surfaces.
Do not submerge any part of your product in water.
Do not expose your product to fire, explosive or other
hazardous conditions.
There is a slight chance your phone could be
damaged by an electrical storm. We recommend that
you unplug the power and telephone line cord during
an electrical storm.
General information
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