650170
78
Zoom out
Zoom in
Previous page
1/86
Next page
Help
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
78
Possible problems with text messaging
Text messages cannot be sent
The base station power supply or telephone line cord might not be
properly connected.
Check that the base station power supply is plugged into the mains socket and
switched on and that the telephone is plugged into the telephone wall socket.
There might be a fault on the line. Check your telephone line is working properly.
You might have deleted the server number in error. See page 69 for instructions
on how to enter the number.
Cannot send text
Check service centre number is correct including 1470P prefix (this is for BT lines.
If you have another network provider please check the prefix number with them),
see page 69. In order to send and receive text messages you must not withhold
your number. If you normally withhold your number the 1470 prefix presents your
number for you.
Cannot receive text
You will not be able to receive text messages until you have first sent a message.
The first message sent registers you with the text service.
More than one text messaging product is plugged into the line. Either remove
the other text (SMS) enabled products or see on page 79 “I want to use more
than one text (SMS) enabled product on my telephone line” for alternative
instructions.
78


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for BT Elements 1K at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of BT Elements 1K in the language / languages: English as an attachment in your email.

The manual is 1,61 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of BT Elements 1K

BT Elements 1K Quick start guide - English - 2 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info