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BT Diverse 7150 Plus Manual

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UK’s best selling phone brand
User Guide
BT Diverse 7150 Plus
Digital Cordless Phone With Answering Machine
2
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
Got everything?
• BT Diverse 7150 Plus handset
• BT Diverse 7150 Plus base
• 2 x NiMH AAA
rechargeable batteries
(already fitted)
•
Power adaptor
(item code 048611)
•
Telephone line cord
• Base plinth
(already attached)
This User Guide provides you with all the
information you need to get the most
from your phone.
Before you make your first call you will
need to set up your phone. Follow the
simple instructions in ‘Getting Started’,
on the next few pages or refer to the quick
set-up guide enclosed in the box if you
haven’t already done so.
Need help?
If you have any problems setting up or using your BT Diverse
7150 Plus please call the Helpline on 0800 218 2182*, or visit
www.bt.com/producthelp. Our dedicated advisors are more likely
to be able to help you than the retailer where you made your
purchase.
Alternatively, you may find the answer in the ‘Help’ section
at the back of this guide.
IMPORTANT
Only use the power adaptor and telephone line cord supplied,
or this product may not work.
Hearing aid?
Please note that the BT Diverse 7150 Plus works by sending radio
signals between the base and handset. These signals may interfere
with some hearing aids, causing a humming noise.
* Calls to the Helpline made from within the UK mainland network are free.
Mobile and International call costs may vary.
3
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
Getting started
Location 6
Setting up 6
Set date and time manually 7
Getting to know your phone
Handset buttons 8
Handset display / display icons 9
Base 10
Navigating the menus 11
Menu map 12
Using the phone
Switch handset on or off 13
Make an external call 13
Preparatory dialling 13
End a call 13
Receive a call 13
Earpiece / handsfree volume 13
Call Waiting 14
Secrecy 14
Handsfree 14
Make a handsfree call 14
Answer a call handsfree 14
Switch to handsfree during a call 14
Headset 15
Redial the last number called 15
Redial a number from the redial list 15
Save a number from the redial list
to the phonebook 16
Delete a redial number 16
Delete all redial numbers 16
Keypad lock 16
Find handset (paging) 17
Phonebook
Store a name and number in the phonebook 18
View an entry in the phonebook 18
View phonebook capacity 18
Dial an entry in the phonebook 19
Edit a name and number 19
Copy an entry from the phonebook
to another handset 19
Copy all phonebook entries to
another handset 20
Copy SIM 20
Copy phonebook entries to a SIM card 20
Copy SIM card entries to the phonebook 21
Delete an entry in the phonebook 21
Delete entire phonebook 21
Edit call group name 22
Change call group ringtone 22
Speed Dial 22
Copy a phonebook entry to a
Speed Dial button 22
Delete a Speed Dial entry 23
Edit a Speed Dial entry 23
In this guide
4
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
Dial a Speed Dial entry 23
Sounds
Handset ringer melody
(for external or internal calls) 24
Handset ringer volume (including ringer off) 24
Set to quiet mode 24
Handset beeps 24
Settings
Select base 25
Display contrast / Handset name 25
Auto answer 25
De-register a handset 26
Handset reset 26
Base ringer melody and volume 26
Handset ringing priority 27
Recall mode 27
Repeater mode 27
System PIN 27
PBX access code 28
Reset base 28
Date / Time / Alarm 28
Set date and time 28
Set alarm call 29
Stop alarm ring 29
Calls list
Caller Display 30
Calls list 30
View call details 30
Dial from the Calls list 31
Copy a Calls list number to the phonebook 31
Calls list settings: Category and New Call alert 31
Delete an entry 32
Delete entire Calls list 32
Voicemail 32
BT Network services
Pre-stored BT Services numbers 33
BT Diverse 7150 Plus Helpdesk 33
BT 118 500 (Directory Enquires) 33
Call Divert on/off/check 33
Call Waiting on/off/check 33
Show/Edit/Delete BT Services numbers 34
Answering machine
Using the answering machine
from the handset 35
Switch the answering machine on / off 35
Outgoing messages 35
Record your own outgoing message 36
Check or delete your outgoing message 36
Answer settings 36
Switch the answering machine on / off
at pre-set times 37
Record a memo 37
Call screening 37
Message playback 38
Delete all old messages 38
5
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
Using the answering machine at the base 39
Switch on / off 39
Message playback 39
Remote access 39
To enable / disable remote access 39
If you forget to switch on your
answering machine 40
Operating your answering machine remotely 40
Text messaging (SMS)
Subscribe to the text messaging service 41
Cost of the fixed line service 41
Send a text message 41
View messages in the Outbox 42
Using the Draftbox 43
Receiving messages 43
Read messages 43
Edit or delete templates 44
Service Centre numbers 44
Add or change Service Centre numbers 45
Select Send Service Centre 45
Switch new text message alert on or off 45
Using additional handsets
Easy registration of a new additional
Diverse handset 46
Registration of an additional handset
when base PIN charged 47
Internal calls 47
Call another handset 47
Transfer a call 48
3-way conference call 48
Help 49
General information
Replacing the handset batteries 55
Replacing the base plinth 55
Safety information 56
Cleaning 56
Environmental 56
Product disposal instructions 57
Guarantee 57
Technical information 59
R&TTE 59
Declaration of Conformance 59
Connecting to a switchboard 59
Inserting a pause 59
Recall 59
6
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
WARNING
Do not place your BT Diverse 7150
Plus in the bathroom or other humid
areas.
Handset range
The BT Diverse 7150 Plus has a range
of up to 300 metres outdoors when
there is a clear line of sight between
the base and handset. Any obstruction
between the base and handset will
reduce the range significantly. With
the base indoors and handset either
indoors or outdoors, the range will
normally be up to 50 metres.
Thick stone walls can severely
affect the range.
Signal strength
The
icon on your handset indicates
when you are in range. If moving
out of range of the base, the range
indicator will flash. If you go out of
range, any call you are on will be lost.
IMPORTANT
The base station must be plugged
into the power socket at all times.
Do not connect the telephone line to
the telephone wall socket until the
handset is fully charged. Only use the
power and telephone cables supplied
with the product.
Battery low warning
If the
icon flashes in the handset
display you will need to recharge the
handset before you can use it again.
You also hear a low battery warning
beep once every 60 seconds.
During charging, the
icon will
scroll in the display as shown on
page 9.
Getting started
Location
Place your BT Diverse 7150 Plus within 2 metres of the power
socket and telephone socket so that the cables will reach.
Make sure it is at least 1 metre away from other electrical
appliances to avoid interference.
Your BT Diverse 7150 Plus works by sending radio signals between
the handset and base. The strength of the signal depends on
where you site the base. Putting it as high as possible ensures
the best signal.
Setting up
1. Plug the power cable with the blue end into the socket marked
on the underside of the base and plug the other end into
the power wall socket and switch the power on. You can place
the cable behind the retaining clip to prevent the plug being
accidentally pulled from the socket.
The base indicator lights up. The answering machine is
switched on.
2
. Batteries will come inserted in the battery compartment.
Remove the protective film from the handset screen and
activate the batteries by pulling the plastic tab away from
the back of the handset.
Rechargeable batteries
already fitted
Remove this tab
and charge batteries
for 24 hours before use.
7
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
Battery performance
In ideal conditions, a fully charged
battery should give up to 16 hours
talk time or 180 hours standby time
on a single charge.
Note that new batteries do not reach
full capacity until they have been in
normal use for several days.
The charge capacity of rechargeable
batteries will reduce with time as
they wear out, giving the handset
less talk/standby time. Eventually
they will need to be replaced. New
rechargeable batteries are available
from the BT Diverse 7150 Plus
Helpline on 0800 218 2182*.
After charging your handset for the
first time, subsequent charging time
is about 6–8 hours a day depending
on usage. Batteries and handset may
become warm during charging.
This is normal.
Using your BT Diverse 7150 Plus on a
Broadband line?
If this product is to be used on a
broadband line then you must ensure
that it is connected via an ADSL
microfilter. Using this product on
a Broadband line without an ADSL
microfilter may cause problems with
this product and your Broadband
service.
Additional BT ADSL microfilters can
be purchased from www.shop.bt.com
3. Place the handset on the base to charge for at least 24 hours.
4. When the batteries are fully charged, plug the end of the
telephone line cord into the telephone wall socket.
Set date and time manually
Providing you have subscribed to your network’s Caller Display
service, the date and time is set automatically when you receive
your first call.
To set the date and time manually, follow the procedure below.
1
. Press the right soft key (Menu) and scroll to Settings,
press the right soft key
(OK).
2
. Date & Time is highlighted, press OK. Time Format is
highlighted, press
OK.
3
. Press or to choose how you want the clock displayed,
either
24 Hour or 12 Hour and press OK.
4
. Press to Date Format and press OK. Scroll or
to choose DD/MM/YYYY or MM/DD/YYYY and press OK.
5
. Press to Enter Time and press OK. Enter the time using
the keypad in 24 hour mode only (e.g. 17:30 for 5.30pm)
and press
OK.
6
. Press to Enter Date and press OK. Enter the date,
e.g. 09 04 2011 (displayed as
09/04/2011) for 9 April 2011.
Press
OK.
Your BT Diverse 7150 Plus is ready for use.
8
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
Getting to know your phone
Handset buttons
DE
F
Names
Menu
Handset 1
13:00
16/03
Names
Menu
BT
Press to open the BT Services
menu, page 33.
Up/Volume up/Redial
In standby, press to open
and scroll through the
Redial list, page 15.
In talk mode, press to
adjust the earpiece volume.
In menu mode, press to scroll
up through the options.
Left soft key
In standby, press to access
names in the phonebook.
Use to select options
displayed on screen.
Press to clear digits and characters,
go back to the previous menu
level or keep pressing to return
to the standby screen.
Talk / Handsfree
In standby mode, press to make
and receive calls, page 13.
In talk mode, press to switch
handsfree on and off, page 14.
1 Space
Use to enter a space
when entering text.
*
Press and hold to switch the
handset ringer on or off.
When entering text, press
to switch between upper
and lower case letters.
Recall
For use with switchboard/
PBX and BT Calling Features.
Right soft key
In standby, press to enter
the menu.
Use to confirm options
displayed on screen.
End call/Off or On
Press to end a call.
In standby, press and hold to
switch the handset off/on,
page 13.
In menu mode, press to return
to standby.
Headset socket
(on side of handset)
Headset not included.
See page 15 for more information.
Down/Volume down/Calls
In standby, press to open and
scroll through the Calls list,
page 30.
In talk mode, press to
adjust the earpiece volume.
In menu mode, press to scroll
down through the options.
#/Lock
Press and hold to lock/unlock the
keypad, pages 16-17.
0
When storing an entry in the
phonebook, press and hold to
enter a Pause, page 18.
Used to enter punctuation marks
when entering text, page 18.
Intercom
Use to make internal calls
(where more than one
handset is registered).
Microphone
9
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
Handset display
Display icons
On – displayed in standby mode to
indicate handset is in range of the base.
Flashing – to warn you are moving out
of range.
Off – out of range or cannot connect to
the base selected.
On – new text message received.*
Flashing – mailbox is full.
Off – any messages have been read.
On – during a call.
Flashing – incoming call.
On – missed call in the Calls list.*
To remove the icon you need to view
missed calls. See Caller Display, page 30.
On – answering machine on.
Off – answering machine off.
Flashing – new answering
machine message.
On – alarm is set.
Flash – alarm time has been reached.
Off – alarm off.
Handset ringer is switched off.
The keypad is locked.
Battery fully charged.
Battery is ¾ charged.
Battery is ½ charged.
Battery is ¼ charged.
Empty. Icon will flash.
Please note: battery scrolls between
empty and fully charged when charging.
On – handsfree speaker on.
* For this feature to work you must subscribe to your network provider’s Caller Display service.
A fee may be payable.
Handset 1
13:00
16/03
Names
Menu
Handset name/number
Time
Date
Indicates you can scroll
up or down for further
menu choices.
Press the left soft key
to enter the Phonebook.
Press the right soft key
to enter the Menu.
10
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
Base
Find
Press and release to ring all
registered handsets, helpful
for finding a missing handset,
page 17.
Also used during the
registration process, page 46
Power/In use light
Green light flashes when the
phone rings, during a call and
during handset registration.
Answering machine display
- - Answering machine off.
0-99 Answering machine on,
displays number of
messages (old or new).
Flashes when you have new,
unplayed messages.
Steadily lit when there are old
messages stored.
A Displayed while a handset
is accessing the machine.
A Displayed while an
incoming message is being
recorded.
BT Diverse Plus
Ans. On/Off
Switch
answering
machine on
or off.
Message light
On when the answer
machine is on.
Red icon flashes when
there are new messages.
SIM card tray
Insert a SIM card for
copying entries to and
from the phonebook,
page 20.
Stop
Stop play
back.
Delete
Delete current
message.
At the end of a
message playback
(within 8 seconds)
press once to delete
all messages.
SKIP
Press once
to repeat
the current
message,
twice to play
the previous
message.
Play
Press to
playback
messages.
SKIP
Skip forward
to the next
message.
Vol + / Vol –
Increase or
decrease
speaker
volume during
message
play back.
11
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
Left and Right soft keys
Press to select the option displayed
on the screen.
Names
Menu
Names
Menu
If no buttons are pressed for 30
seconds, the handset returns to
standby automatically.
Navigating the menus
Your BT Diverse 7150 Plus has an easy to use menu system.
Each menu has a list of options, which you can see on the menu
map on the following page.
When the handset is switched on and in standby:
1. Press the right soft key
(Menu) to open the main menu.
2
. Then use the
or buttons to scroll through the
available options.
3
. Press the right soft key
(OK) to select a menu
option or the left soft key
(Back) to return to
the previous screen.
To exit a menu and return to standby, press
.
Left soft key Right soft key
Up and Down buttons
12
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
Menu map
The following menus can be accessed
by pressing the relevant button:
BT menu
Helpdesk
BT118500
Divert on
Divert off
Check divert
Call wait on
Call wait off
Chk call wait
– Empty –
– Empty –
Calls list
empty
Settings
Calls list
displayed,
press
Options
Details
Delete
Delete All
Call Number
Store Number
1
Settings
Redial list
displayed,
press
Options
Details
Delete
Delete All
Call Number
Store Number
1
Names or
Press
Options
Call Number
Edit Entry
View Entry
Copy Entry
2
Copy All
2
SIM Copy
Delete Entry
Delete All
Capacity
Edit Call Gp.
Speed Dial
List Empty
Phonebook
is empty
New Entry
SIM to Phone
Capacity
Text
Write Message
Inbox
Outbox
Draftbox
Template
Settings
Answer Machine
Play Messages
Delete Msgs.
Answer On/Off
Record Memo
Outgoing Msg.
Ans. Settings
Sound
Ringer
Tones
Settings
Date & Time
Alarm
Display
HS (Handset) Settings
BS (Base) Settings
1 Only available if entry not already stored in the phonebook.
2 Only available if more than one handset is registered to the base.
13
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
When you make a call, the light on
the base flashes.
Call timer
Your handset will automatically time
the duration of all external calls.
The handset display shows the call
duration both during and for a few
seconds after your call.
Out of range warning
When the handset goes out of range
of the base, the
flashes. If you are
on a call, the line will hang up. Move
back within range. The handset will
automatically re-connect to the base.
Using the phone
Switch handset on or off
To switch off
1
. Press and hold for about 5 seconds.
2. Switch off HS? is displayed, press Yes to confirm.
To switch on
1
. Press and hold until the screen appears.
Making and receiving calls
Make an external call
1. Press .
2. When you hear the dial tone, dial the number.
Preparatory dialling
1. Dial the number first. If you make a mistake press the left soft
key Clear to delete the last digit.
2. Press
to dial.
End a call
1. Press .
Receive a call
When you receive a call, the phone rings. The display shows the
caller’s number and if it matches an entry in your phonebook, it
shows the name also. If you do not have a Caller Display service,
the screen shows
External call.
1
. Press .
Earpiece / handsfree volume
During a call you can adjust the volume of the earpiece or
loudspeaker. There are 5 levels.
1
. Press
or to increase or decrease the volume.
Auto answer
As long as you have auto answer set
to ON you can answer a call by lifting
the handset off the base. If you have
switched auto answer off, you will
need to press
as well. Auto answer
ON is the default setting. See page 25.
For more information on Caller Display,
see page 30.
14
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
During a handsfree call, press
or
to change the volume.
Call Waiting
Providing you have subscribed to your network’s Call Waiting
service and it is switched on, your BT Diverse 7150 Plus will alert
you to a second incoming call while you are already engaged on
an external call.
1
. You will hear the call waiting tone, then the display will show
Call Waiting and the telephone number of the caller,
or the stored name and number if it matches an entry in
your phonebook.
2
. Press
to answer the new call and your first caller is put
on hold.
3
. Press
to toggle between the two callers.
4
. Press
to hang up the current call.
Secrecy
During a call, you can talk to someone nearby without your
caller hearing.
1
. Press left soft key
(Secrecy). The display shows
Secrecy On and your caller cannot hear you.
2
. Press left soft key again
(Secrecy) to return to your caller.
Handsfree
Handsfree lets you talk to your caller without holding the
handset. It also enables other people in the room to listen to your
conversation over the loudspeaker.
Make a handsfree call
1. Dial the number then press twice.
is displayed.
You hear your call over the handset loudspeaker. Press
to
switch the call between the earpiece and the loudspeaker.
2
. Press
to end the call.
Answer a call handsfree
When the phone rings:
1
. Press and hold for at least 2 seconds. The call is answered
in handset loudspeaker mode.
Switch to handsfree during a call
1. During a call: press
to put the call on the loudspeaker.
To switch handsfree off and return the call to the earpiece,
press
again.
To switch your Call Waiting service on
or off, see page 33.
15
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
Headset
A suitable headset is available to purchase from the BT Helpline
0800 218 2182*, just press the
button followed by
the button to call them. The headset port should also be
compatible with any other Headset/Microphone combination
terminated with a 2.5mm plug with three metal contact bands
(poles).
The headset socket is located on the side of the handset, peel
back the rubber bung and plug the headset into the socket.
You can then make and receive calls as normal.
Redial
Up to the last 10 telephone numbers called are saved in the redial
list. You can then select any of the numbers to redial, delete or
copy to the directory.
Redial the last number called
1. Press
the last number you called is displayed.
2
. Press
to dial.
Redial a number from the redial list
1. Press , the last number you called is displayed.
2. Press
or to scroll to the number you want.
3. Press
to dial.
16
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
WARNING
If the keypad is locked you will still
be able to dial the emergency
numbers 999 and 112.
When the keypad is locked you
can still answer incoming calls and
operate the handset as normal. When
the call is ended, the keypad lock
comes on again.
Save a number from the redial list to the phonebook
1. Press
then scroll
or to the number you want.
2. Press Options and scroll
to Store Number.
3
. Press OK. Use the keypad to enter a name.
4
. Scroll
to Number. The number is displayed. Press OK.
5
. Group is displayed. If required, scroll
or to select
a group. Press
OK. Display shows Saved.
6
. Press Back to return to the standby screen.
Delete a redial number
1. Press . The last number dialled is displayed.
2. Scroll
or to the number you want.
3. Press Options and scroll to Delete and press OK.
Delete? is displayed. Press Yes to confirm or No to cancel.
4
. Press Back to return to the standby screen.
Delete all redial numbers
1. Press . The last number dialled is displayed.
2. Press Options and scroll
to Delete All and press OK.
3
. Delete All? is displayed. Press Yes to confirm or No to cancel.
4
. Display shows List Empty and returns to the standby screen.
Keypad lock
You can lock the keypad so that it cannot be used accidentally
while carrying it around.
To lock the keypad:
1. Press and hold . The handset beeps and Keypad Locked
is displayed for 2 seconds before returning to the standby
screen. The screen will show the
icon.
To view the details of the number,
press
Options. Details is displayed,
press
OK.
Press
Clear to delete any unwanted
digits and then enter new ones using
the keypad.
If the phonebook is full, the display
shows
Memory Full and the number
will not be saved. You will need to
delete a number in the phonebook
first, see page 21.
Call Groups available: No Group,
General, Family, Business, Friends,
Utilities, VIP and Others.
17
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
To unlock the keypad:
1. Press and hold . The handset beeps and Keypad Unlocked
is displayed for 2 seconds before returning to the standby
screen. The
will disappear.
Find handset (Paging)
You can ring a handset to help locate it.
1
. Press and release
on the base. All handsets registered to
the base will ring for up to 60 seconds.
2
. Press
on the base again to stop the ringing or press a
button on any handset.
Paging cannot be answered by a
handset as a normal call.
The handset will ring even if the
handset ringer has been turned off.
18
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
Phonebook
You can store up to 100 names and numbers in the phonebook.
Names can be up to 15 characters long and numbers up to 24 digits.
You must enter both a name and a number.
Store a name and number in the phonebook
1. From standby, press the left soft key
(Names).
The phonebook menu is displayed.
2
. New Entry is highlighted. Press OK.
Or, if entries are already stored you will need to press
to highlight New Entry and then press OK.
3
. Enter the name (See the notes opposite for help). Press OK.
4
. Number is displayed. Enter the number. Press OK.
5
. Group is displayed and the group ringtone melody is played
(you cannot change the ringtone at this stage, to do so later,
see page 22). If you wish to add the entry to a call group, scroll
or to select a group and press OK. Display shows
Saved (if you don't want to use this feature, simply select
No Group).
6
. Press Back to return to the standby screen.
View an entry in the phonebook
1. Press Names. The first entry is displayed.
2
. Scroll
or to the entry you want.
3. Press Options and scroll
to View Entry.
4
. Press OK. Scroll
or to view the name, number
and group.
5
. Press Back to return to the previous menu level.
View phonebook capacity
1. From standby, press Names. The phonebook is displayed.
2
. If there are no phonebook entries present, scroll
to
Capacity and press OK. If there are phonebook entries,
scroll
to any entry and press Options. Scroll
to
Capacity and press OK.
Entering names
Use the keypad letters to enter
names, e.g. to store Tom:
Press
once to enter T.
Press
three times to enter o.
Press
once to enter m.
Writing tips
Press
Clear to delete the last
character or digit.
Press
or to move backwards
or forwards through character/digits.
Press
to switch between upper,
lower or sentence case.
Press
to insert a space.
Use
and/or
for other
punctuation characters.
Call groups
When you store names and numbers
you can also store the entry under
a call group name, e.g.
Family or
Friends. You can also allocate a
different ringtone to each call group,
see page 22. If you don't want to
use this feature simply store each
entry under
No Group and your
normal ringtone will sound when
someone calls.
The call group options are:
No Group Friends
General Utilities
Family VIP
Business Others
To exit phonebook entry mode, press
to return to the standby screen.
To enter a pause in a
phonebook number
When storing a number press and
hold
and a P will be displayed.
For more information on pauses,
see page 59.
19
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
3. The number of entries used/available is displayed, e.g. 20/100.
4
. Press Back to return to the previous menu level.
Dial an entry in the phonebook
1. In standby, press Names. The first entry is displayed.
2
. Scroll
or to the entry you want or search
alphabetically.
3
. Press
to dial.
Edit a name and number in the phonebook
1. Press Names.
2
. Scroll
or to the entry you want.
3. Press Options and scroll
to Edit Entry and press OK.
4
. Name is displayed. Use the keypad to enter a new name.
Press
OK.
5
. Number is displayed. Use the keypad to enter a new number.
Press
OK.
6
. Group is displayed. Press
or
to select a different
group. Press
OK.
7
. Press OK. Display shows Saved.
Copy an entry from the phonebook to another handset
1. Press Names. Then scroll
or to the entry you want
to copy.
2
. Press Options and scroll
to Copy Entry and press OK.
3
. Press
or to select the handset you want to copy to
and press OK.
At the receiving handset:
4
. Display shows Accept entries? Press Yes to confirm or
No to cancel.
5
. When successful the display shows ✓ Finished.
To search alphabetically
Press the relevant keypad button, e.g.
for the entries beginning with T press
once then scroll
or
through the entries.
When editing a name or number,
press
Clear to delete characters
and digits.
To exit edit mode, press
to return
to the standby screen.
Copy and copy all menu options
are only available if more than one
handset is registered to the base.
If you copy an entry that already
exists in the receiving handset it will
create a duplicate entry.
If copying is not successful, the
display will show
Copying failed on
the transmitting handset.
If the phonebook is full the display
will show
Memory full on the
receiving handset.
If the copying process is interrupted
(e.g. an incoming call or flat battery),
the copy process will stop.
20
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
Copy all phonebook entries to another handset
1. Press Names. The first entry is displayed.
2
. Press Options and scroll
to Copy All and press OK.
3
. Press
or to select the handset you want to copy all
entries to and press OK.
At the receiving handset:
4
. Display shows Accept entries. Press Yes to confirm or No
to cancel.
5
. When successful the display shows ✓ Finished.
Copy SIM
Copy entries to and from compatible mobile phone SIM cards.
Copied entries are added to any existing entries that have been
stored. You can accept or reject each entry until your phonebook
is full.
Please note the following points otherwise copying will
not work:
•
If your SIM card is PIN protected you must remove the PIN
before taking the SIM out of your mobile.
•
Entries must be stored on the SIM card itself and not just in
your mobile phonebook.
•
3G and 5V SIM cards are not compatible with this product.
Please check with your network provider first if you are
unsure what SIM card you have.
Copy phonebook entries to a SIM card
1. Insert the SIM card into the SIM card tray on the side of the
base. The SIM card should have the gold chip facing upwards.
2
. Press Names.
3
. Select the entry you wish to copy to the SIM card (or any entry
if you wish to copy all entries).
4
. Press Options and scroll
to SIM Copy, press OK.
5
. Scroll
to Phone to SIM, press OK.
6
. Select either Copy Entry (to copy this entry only) or Copy All
(to copy all entries) and press
OK. When successful the display
shows ✓
Copied.
If the phonebook becomes full
during copying the display shows
Memory Full.
If copying is not successful the
display shows
Copying failed.
If you copy an entry that already
exists in the receiving handset it
will create a duplicate entry.
If the copying process is interrupted
(e.g. an incoming call or flat battery),
phonebook entries after this
interruption will not be copied.
If the SIM you have inserted is PIN
protected
Remove SIM PIN! will
appear on the screen. You must return
the SIM to your mobile handset and
remove the PIN protection before you
can copy the SIM to your Diverse.
Memory Full
If your phonebook memory becomes
full, the display shows
Memory
Full! All entries stored up until the
memory becomes full are kept in the
phonebook.
WARNING
While copying international format
numbers (prefixed by + or 00) from
SIM, please make sure after SIM copy
that entries stored in your Diverse
are in the correct format. You may
have to manually edit the copied
local, national and international
numbers before you can use them
to make calls.
21
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
If you have problems copying
phonebook entries from your SIM
onto your Diverse 7150 Plus place
the SIM back into your mobile and
confirm that the phonebook entries
are stored on the SIM and not within
the mobile handset phonebook. If
this is not the case then you will need
to copy the entries from your mobile
handset phonebook onto the SIM.
Refer to your mobile user guide for
details.
Your Diverse phonebook can only
store a maximum of 100 entries.
If you try to copy more than 100
entries from your SIM card to the
Diverse handset, then a warning
message '
Memory Full' will be
displayed. Any available locations
will be populated with new copied
entries, but the entries copied will
be in the order they were stored
on your SIM (i.e. not necessarily in
alphabetical order).
Copy SIM card entries to the phonebook
1. Insert the SIM card into the SIM card tray on the side of the
base. The SIM card should have the gold chip facing upwards.
2
. Press Names.
3
. If no phonebook entries are present, scroll
to SIM Copy
and press
OK. If phonebook entries exist, scroll
or to
any entry and press Options. Scroll to SIM Copy and press OK.
4
. Select SIM to Phone and press OK.
5
. A list of SIM entries is displayed.
6. Select the entry you wish to copy to the phonebook (or any
entry if you wish to copy all entries), and press OK.
7
. Select either Copy Entry (to copy this entry only) or Copy All
(to copy all entries) and press
OK. When successful, the display
shows ✓
Copied.
Delete an entry in the phonebook
1. Press Names.
2
. Scroll
or to the entry you want.
3. Press Options and scroll
to Delete Entry and press OK.
Display shows
Delete? Press Yes to confirm or No to cancel.
4
. Press Back to return to the standby screen.
Delete entire phonebook
1. Press Names.
2
. Scroll to any phonebook entry and press Options.
Scroll
or to Delete All and press OK.
3
. Display shows Delete All? Press Yes to confirm or No to cancel.
4. Press
Back to return to the standby screen.
22
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
Edit call group name
1. Press Names.
2
. Scroll to any phonebook entry and press Options.
Scroll
or to Edit Call Gp. and press OK.
3
. Scroll
or to the call group you want.
4. Press Options. Display highlights Rename Group. Press OK.
5
. Press Clear to delete the current name and enter a new name.
6
. Press OK to save.
7
. Press Back to return to the previous menu level.
Change call group ringtone
You can set different ringtones for each call group so you will
know when someone from a certain call group is phoning you.
1
. Press Names.
2
. Scroll to any phonebook entry and press Options.
Scroll
or to Edit Call Gp. and press OK.
3
. Scroll
or to the call group you want.
4. Press Options. Scroll
to Set Ringtone. Press OK.
5
. Press
or to choose the ringtone. A sample of each
one is played. Press OK to save.
6
. Press Back to return to the previous menu level.
Speed Dial
You can allocate a name and number from the phonebook to each
of the Speed Dial buttons
to . Then you can simply press
and hold the Speed Dial button to automatically dial the number
stored under it.
Copy a phonebook entry to a Speed Dial button
1. Press Names.
2
. Press Options and scroll
to Speed Dial and press OK.
3
. Scroll
or to the Speed Dial button you want
(button
to ) and press OK.
4
. If a name and number is already allocated to the Speed Dial
button you have chosen they will be displayed. To re-use this
Speed Dial button see, “Edit a Speed Dial entry", on page 23.
5
. If the Speed Dial is empty No number is displayed and then the
screen shows all your Phonebook entries. Scroll
or
to the entry you want to select and press OK to save.
Call group names cannot exceed
10 characters.
23
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
Delete a Speed Dial entry
1. Press Names.
2
. Press Options and scroll
to Speed Dial and press OK.
3
. Scroll
or to select the Speed Dial button number
you want to delete and press OK.
4
. The name and number is displayed, press Options and scroll
to Delete.
5
. Press OK to confirm, Deleted is displayed.
6
. Press Back to return to the previous menu level.
Edit a Speed Dial entry
1. Press Names.
2
. Press Options and scroll
to Speed Dial and press OK.
3
. Scroll
or to the Speed Dial button you want to edit
and press OK.
4
. The name and number is displayed, press Options and Edit
is displayed.
5
. Press OK to confirm, and then scroll
or to the entry
in the phonebook you want and press OK to save.
6
. This new name and number from the phonebook will replace
the old name and number for this Speed Dial button.
7
. Press Back to return to the previous menu level.
Dial a Speed Dial entry
1. Press and hold the Speed Dial button ( to ) that holds
the number you wish to dial.
2
. The display shows the
icon and the number being dialled.
24
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
You can set different ringtones for
external calls and internal calls.
Choose from 10 polyphonic and 5
standard handset ringtones. Melody
1-5 are standard and Melody 6 to 15
are polyphonic.
Important
Changing the handset ringer melody
will only change the ringer melody
you hear when callers stored under
No Group in your phonebook or
callers whose numbers are not stored
in your phonebook call you. To
change the ringer melody for callers
stored under different call groups, see
page 22 or for more information on
call groups, see the notes on page 18.
Sounds
The following sounds settings are for the handset, see page 26
to change the base ringer volume and melody.
Handset ringer melody (for external or internal calls)
1. Press Menu, scroll
to Sound and press OK.
2
. Ringer is highlighted. Press OK.
3
. External is highlighted, either press OK to select or scroll
to Internal and then press OK.
4
. Press
or to select the melody you want and
press
OK.
Handset ringer volume (including ringer off)
1. Press Menu, scroll
to Sound and press OK.
2
. Ringer is highlighted, press OK.
3
. Scroll
to Ringer Volume and press OK.
4
. Scroll
or to select the volume level 1-5 or off
and press
OK.
Set to quiet mode
1. Press Menu, scroll
to Sound and press OK.
2
. Ringer is highlighted, press OK.
3
. Scroll
to Quiet mode and press OK.
4
. Press
or to select Beep or Off and press OK.
Handset beeps
1. Press Menu, scroll
to Sound and press OK.
2
. Scroll
to Tones. Press OK.
3
. Key Tone is highlighted, press OK or scroll
to
either
Confirm Tone, Battery Low or Out Of Range
and then press
OK.
4
. Press
or to select On or Off, then press OK
to confirm.
5
. Press Back to return to the previous menu level.
The handset has 5 ringer volume
settings plus Off.
The
icon will be displayed in
the idle screen when the ringer is
set to
Off.
As a quick way to switch the handset
ringer off, press and hold
.
If you switch the handset ringer off
you can still hear a tone when you
receive an incoming call by changing
the
Quiet mode setting to Beep.
Your handset can give a key beep to
each button press. It can also give a
tone to confirm a successful action
such as storing a new phonebook
entry. You can switch these tones on
or off individually.
25
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
Adjust the display contrast to suit
different lighting conditions.
There are 8 levels.
Set a name for your handset,
e.g. Donna or Office.
Settings
Handset settings
Select base
You can use this feature if you've registered your handset to two
different bases.
1
. Press Menu, scroll
to Settings and press OK.
2
. Scroll
to HS Settings and press OK.
3
. Select Base is displayed, press OK.
4
. Press
or to select the base and press OK.
Display contrast / Handset name
1. Press Menu, scroll
to Settings and press OK.
2
. Scroll
to Display and press OK.
3
. Contrast is displayed.
Either: Press
OK, then
or to select the contrast
setting and press OK.
Or
Scroll
to Name and press OK. Press Clear to delete the
current name. Enter a new name and then press
OK to save.
4
. Press Back to return to the previous menu level.
Auto answer
1. Press Menu, scroll
to Settings and press OK.
2
. Scroll
to HS Settings and press OK.
3
. Scroll
to Auto Answer and press OK.
4
. Press
or to select On or Off and press OK to save.
5
. Press Back to return to the previous menu level.
As long as you have auto answer set
to ON you can answer a call by lifting
the handset off the base. If you have
switched auto answer off, you will
need to press as well. Auto answer ON
is the default setting.
26
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
De-register a handset
1. Press Menu, scroll
to Settings and press OK.
2
. Scroll
to HS Settings and press OK.
3
. Scroll
to De-register and press OK.
4
. Enter the 4-digit system PIN code (default 0000) and press OK.
5
. Press
or to select the handset number you want to
de-register and press OK.
6
. The display will show De-register Handset X?
Select either
Yes to confirm or No to cancel.
Handset reset
1. Press Menu, scroll
to Settings and press OK.
2
. Scroll
to HS Settings and press OK.
3
. Scroll
to Reset Handset and press OK.
4
. Enter the 4 digit system PIN code (default 0000) and press OK.
5
. Display shows Reset Handset to Default? Press Yes to
confirm or
No to cancel.
Base settings
Base ringer melody and volume
1. Press Menu, scroll
to Settings and press OK.
2
. Scroll
to BS Settings. Press OK.
3
. Ringer is highlighted. Press OK.
4
. The Ringtone option is highlighted. Press OK, then press
or to select the melody 1-5 and press OK.
5
. Scroll
to Ringer Volume and press OK. Press
or
to select the volume level 1-5 or off and press OK.
6
. Press Back to return to the previous menu.
Restore your handset to its original
factory settings. This will not affect:
• The phonebook
• Text messages stored in the Inbox
or Draftbox
• The Calls list
Choose from 5 base ringtones.
There are 5 volume levels and Off.
You cannot de-register the handset
you are using.
For information on changing the
system PIN, see page 27.
27
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
Handset ringing priority
1. Press Menu, scroll
to Settings and press OK.
2
. Scroll
to BS Settings. Press OK.
3
. Scroll
to Ring Priority. Press OK.
4
. All Handsets is highlighted. Press OK for all handsets to
ring together.
Or
Scroll
to Select Handset. Press OK then press
or
to select the handset you want to ring first. Press OK.
The ring delay option is highlighted. Press
or to set
the number of rings before the other handsets ring. Press OK.
5
. Press Back to return to the previous menu.
Recall mode
1. Press Menu, scroll
to Settings and press OK.
2
. Scroll
to BS Settings. Press OK.
3
. Scroll
to Recall Mode. Press OK.
4. Press
or to select Timed Break or Earth and
press
OK.
Repeater mode
1. Press
Menu
, scroll
to
Settings
and press
OK
.
2
. Scroll
to
BS
Settings
. Press
OK
.
3
. Scroll
to
Repeater
Mode
. Press
OK
.
4
.
Off
is highlighted. Scroll
to
On
and press
OK
.
5
. Press
to return to the idle screen.
System PIN
1. Press Menu, scroll
to Settings and press OK.
2
. Scroll
to BS Settings. Press OK.
3
. Scroll
to System PIN. Press OK.
4
. Enter the old PIN (default setting 0000) and press OK.
5
. Enter the new PIN and press OK. Re-enter the new PIN and
press
OK. Press Back to return to the previous menu level.
When you have more than one
handset registered to your base, you
can set one handset to ring before the
others. This allows one handset user
to answer all incoming calls first, like
a receptionist.
Choose
All Handsets if you want
all handsets to ring at the same time
or
Select Handset to nominate a
handset to ring before the others.
Ring delay options; 2, 4, 6 or 8 rings.
The System PIN is used when
changing certain settings and
registration / de-registration.
The default setting is 0000.
You can change this to your
own preferred 4-digit number.
If you make a mistake, press
Clear
to delete digits.
The System PIN is also used as your
Remote Access PIN. See page 39 for
more information on Remote Access.
Earth and Timed Break are settings
for switchboard use. If in doubt
please contact your switchboard
service provider.
You can use a Repeater to boost the
range and reception of your base. A
Repeater must be registered with the
base and the Repeater function must
be set to
ON.
28
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
PBX access code
If you are connected to a switchboard you may need to enter an
access code (e.g. 9) before each number is dialled. Your BT Diverse
7150 Plus can store an access code which is automatically dialled
before each number.
Set the PBX access code
1. Press
Menu
, scroll
to
Settings
and press
OK
.
2
. Scroll
to
BS
Settings
. Press
OK
.
3
. Scroll
to
PBX
Access
Code
. Press
OK
.
4
. The contents will be blank, enter the number you want (single
digit only) and press
OK
.
5
. Press
to return to the idle screen.
Reset base
This resets your BT Diverse 7150 Plus to its original settings.
1
. Press Menu, scroll
to Settings and press OK.
2
. Scroll
to BS Settings. Press OK.
3
. Scroll
to Reset Base. Press OK.
4
. Enter the system PIN (default setting = 0000) and press OK.
5
. Display shows Reset to Default? Press OK to confirm
or
Back to cancel.
6
. Press Back to return to the previous menu level.
Date/Time/Alarm
Set date and time
Providing you have subscribed to your network’s Caller Display
service, the date and time is set automatically when you receive
your first call.
1
. Press Menu, scroll
to Settings and press OK.
2
. Date & Time is highlighted. Press OK.
3
. Time Format is highlighted, press OK. Press
or to
choose 24 Hour or 12 Hour and press OK.
If an extension number of six digits
or less, or a local number without
the dialling code is entered in the
phonebook then an access code
and Pause will prefix the number
when dialled out.
29
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
4. Scroll
to Date Format and press OK. Press
or
to select DD/MM/YYYY or MM/DD/YYYY and press OK.
5
. Scroll
to Enter Time and press OK. Enter the time using
the keypad in 24 hour mode only, e.g. 17:30 for 5.30pm.
Press
OK.
6
. Scroll
to Enter Date and press OK. Enter the date
e.g. 09 04 2011 (displayed as
09/04/2011) for 9 April 2011 and
press
OK.
7
. Press Back to return to the previous menu level.
Set alarm call
1. Press Menu, scroll
to Settings and press OK.
2
. Scroll
to Alarm. Press OK.
3
. Scroll
to Enter Time and press OK.
4
. Enter the alarm time, using the 24 hour format, e.g. 22:30 for
10.30pm and press OK.
5
. Select Once or Daily using the
or buttons
and press
OK.
6
. Scroll
to Alarm On/Off and press OK. Press
or
to select On or Off and press OK.
7
. Scroll
to Ringtone and press OK. Press
or to
select the ringtone you want for the alarm. Press OK to save.
8
. Press
to return to the standby screen. The
icon is
displayed if the alarm was set.
Stop alarm ring
When the alarm rings, the display shows ((Alarm)) and the
icon flashes. The alarm rings for 30 seconds.
1
. Press Stop to stop the alarm.
You must set the alarm to ON for the
alarm to ring.
You can select melody 1-15 for the
alarm ringtone.
30
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
IMPORTANT
To use Caller Display you must first
subscribe to the service from your
network provider. A quarterly fee may
be payable. For more information on
BT Calling Features call BT free on
0800 800 150.
To ensure the caller’s name is
displayed, make sure you have stored
the full telephone number, including
the dialling code in the directory.
The
icon will appear in the display
when a missed call is received.
To remove the icon you need to
view the missed calls, see 'View call
details' below.
Calls list
Caller Display
If you have subscribed to a Caller Display Service, you will be able
to see your caller’s number on your handset display (provided it is
not withheld) prior to answering the call.
If your caller’s name is stored in the phonebook and a number
match is found, you will see the caller’s name and number on
the display.
Calls list
The calls list holds details of up to 30 received calls. The date and
time of the call is stored if available.
When the list is full, and a new call is received, the oldest entry
will be deleted automatically.
The Calls list can hold numbers up to 24 digits and names up to
15 characters.
Unread, missed calls are displayed with a
icon next to the caller's
name or number. Read, missed calls have a
icon next to the
caller's number.
View call details
1. Press , the most recent entry is at the top of the list.
2. Press
or to scroll through the list.
3. Press Options. Details is highlighted. Press OK.
4
. The display shows phone number, date and time of the call.
5. Press
or to display details about the next call.
6. Press Back to return to the previous menu level.
If the number is unavailable,
Unavailable is displayed.
If the number has been withheld by
the caller,
Withheld is displayed.
If the call is from the operator,
Operator is displayed.
If the call is from a payphone,
Payphone is displayed.
If the call is from a callback request,
Callback is displayed.
If you do not have a Caller Display
service, an external call is displayed as
External Call.
When there are no calls in the calls
list, the display shows
Empty then will
offer the
Settings option.
When a Calls list is open, press
to scroll from the newest call to the
oldest, or press
to scroll from the
oldest call to the newest.
31
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
If you need to edit the number or
name, press
Clear to delete any
unwanted characters, then enter new
ones using the keypad.
Dial from the Calls list
1. Press ,
the most recent entry is at the top of the list.
2
. Press
or to scroll through the list.
3. Press to call the number.
Or
1
. Press .
2. Press
or to scroll through the list to the entry
you want.
3
. Press Options. Scroll
to Call Number and press OK.
Copy a Calls list number to the phonebook
1. Press
.
2
. Press
or to scroll through the list to the entry
you want.
3
. Press Options. Scroll
to Store Number and press OK.
4
. Enter the name and press OK.
5.
Number is displayed. Edit the number if required and press OK.
6
. Group is displayed. Press
or to set the call group
you want.
7
. Press OK to save.
8
. Press Back to return to the previous menu level.
Calls list settings: Category and New Call alert
1. Press .
2. Press Options. Scroll
to Settings and press OK.
3
. Category is displayed, press OK. Press
or to select
All Calls or New Calls and press OK.
4
. Scroll
to New Call Alert and press OK. Press
or
to select On or Off and press OK.
5
. Press Back to return to the previous menu level.
New call alert
The new call alert will cause the
handset to beep when a missed call
is received in the calls list and has not
been viewed yet. The default setting
is
Off.
If you turn the new call alert
Off
and the beeping continues, you may
need to clear all calls in the calls list
to stop it.
Category
All Calls will list answered and
missed calls in the Calls list.
New Calls will only list
unanswered calls.
32
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
Delete an entry
1. Press .
2. Press
or to scroll through the list to the entry
you want.
3
. Press Options. Scroll
to Delete and press OK. Delete?
is displayed, press
Yes to confirm or No to cancel.
4
. Press Back to return to the previous menu level.
Delete entire Calls list
1. Press .
2. Press Options. Scroll
to Delete All and press OK.
3
. Delete All? is displayed, press Yes to confirm or No
to the previous menu level.
Voicemail
1. If you have subscribed to the BT Answer 1571 service you can
press and hold
to listen to your messages.
2
. The display shows Listen to Info. Follow the spoken
instructions if appropriate.
33
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
IMPORTANT
To use BT Services and BT Calling
Features you must first subscribe (if
required) to the relevant service from
your network provider. A quarterly
fee may be payable. For more details
on BT’s Calling Features, call BT free
on 0800 800 150.
If you are not connected to the BT
network, some of these services
may not be available. Please contact
your network provider. Call Diversion
services may allow other divert
options. Check with your network
provider for details.
For further information, see the BT
Calling Features user guide supplied
when you subscribe to the services of
your choice.
A long press and hold of the
button will emit an error beep
(if the handset key tone is set to on)
and will not open the BT menu.
BT Network Services
By selecting the BT Services menu you can access a range of
useful pre-stored numbers and further BT Calling Features.
Pre-stored BT Services numbers:
• Helpdesk • Check divert
• BT 118500 (directory enquiries) • Call wait on
• Divert on • Call wait off
• Divert off • Check call wait
BT Diverse 7150 Plus Helpdesk
1. Press (a short press only).
2. Helpdesk is highlighted. Press
to call.
BT 118500 (Directory Enquiries)
1. Press (a short press only).
2. Scroll
to BT 118500 and press
to call.
Call Divert on/off/check
1. Press (a short press only).
2. Scroll
to select either Divert on, Divert off or
Check divert.
3
. Press
to call. Follow the spoken instructions, or listen for
confirmation/status of your instructions.
Call Waiting on/off/check
1. Press (a short press only).
2. Scroll
to Call wait on, Call wait off or Chk call wait.
3
. Press
to call. Follow the spoken instructions, or listen for
confirmation/status of your instructions.
Call Divert will divert all incoming calls
to another number of your choice.
Call Waiting lets you know if another
person is trying to contact you while
you are on a call. If a second caller
rings you will hear a beep in the
handset. Providing you have also
subscribed to Caller Display, the
screen will show the caller’s details.
34
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
To reset the BT Services numbers
back to the pre-stored numbers you
can reset the handset to it's original
factory default settings, see page 28.
Show/Edit/Delete BT Services numbers
1. Press (a short press only).
2. Scroll
or to select the entry you want and
press
Options.
3
. Scroll
or to Show Details and press OK.
The number allocated to that entry is displayed.
Press
Back to return to the previous menu level.
4
. From step 2 above you can also scroll to Edit Entry,
Delete Entry or Delete All. Press OK then follow the
procedure for editing or deleting phonebook entries as shown
on page 19 and 21 of this guide.
35
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
You will need to set the day, date and
time (if you have not already done
so)so that you will know when each
message was received. If you have
subscribed to your network’s Caller
Display service, the date and time is
set automatically when you receive
your first call. To set the date and time
manually, see page 7.
The default day and time setting is
Sunday 12.01 pm.
Voice prompts
Your BT Diverse 7150 Plus answering
machine has voice prompts to help
you use its settings and features.
Answering machine
Your BT Diverse 7150 Plus can digitally record up to 27 minutes of
messages. Each incoming message can last up to a maximum
of 3 minutes. When the memory is full the handset displays
Memory Full and the base display shows FF. You will need to play
your messages and then delete some before any more messages
can be recorded, see page 38.
You can operate your answering machine from:
•
the handset.
• the base.
• remotely, from any other Touchtone™ telephone, see page 39.
Your BT Diverse 7150 Plus comes with two pre-recorded outgoing
messages, Answer and Record or Answer Only, alternatively you
can record your own.
Using the answering machine
from the handset
Switch the answering machine on / off
1. Press Menu. Scroll
to Answer Machine . Press OK.
2
. Scroll
to Answer On/Off. Press OK.
3
. Scroll
or to highlight On or Off. Press Back
to return to previous menu or
Save to confirm.
When switched on the handset display shows
.
4. Press
Back to return to the previous menu level.
Outgoing messages
The outgoing message is the message a caller first hears when the
answering machine picks up their call. There are 2 prerecorded
outgoing messages to choose from (see note right) or you can
record your own.
Answer and Record (Ans & Rec)
The pre-set Answer and Record
outgoing message, that allows
your caller to leave a message, is
“Hello, your call cannot be taken at
the moment, so please leave your
message after the tone”.
Your Answer and Record outgoing
message can be up to 1 minute long
and will replace the pre-recorded
message.
Answer Only
The pre-set Answer Only outgoing
message, where callers hear an
announcement but cannot leave a
message, is “Hello, your call cannot
be taken at the moment and you
cannot leave a message, so please
call later”.
36
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
When recording your Answer Only
message, remember to advise your
caller that they will not be able to
leave a message. Your own Answer
Only message can be up to 1 minute
long and will replace the pre-recorded
message.
To reinstate the pre-recorded
messages, delete your own recorded
outgoing message, see "Check or
delete your outgoing message".
You cannot delete a pre-recorded
message. If you delete your
personal outgoing message the
pre-recorded outgoing message will
be automatically reinstated as your
outgoing message.
Answer mode
Choose which outgoing message you
want played to callers.
Answer delay
Answer delay sets the number of
times your BT Diverse 7150 Plus will
ring before the answer machine picks
up your call and starts playing the
outgoing message. You can change
the Answer Delay setting to 2-9 Rings
and Time Saver.
For compatibility with BT 1571 (or
another voicemail service) do not set
the ring delay to more than 6 rings.
For more information on BT 1571,
please see page 50.
Time saver
When you ring in to access your
messages remotely, if your answering
machine is set to time saver and you
have new messages it will answer
after 10 seconds, if you do not have
any new messages, it will answer
after 20 seconds. This means you can
hang up knowing you have no new
messages, saving you time and the
cost of the call.
Recording time
Set the maximum message length:
1, 2 or 3 minutes or unlimited.
Record your own outgoing message
1. Press Menu. Scroll
to Answer Machine. Press OK.
2
. Scroll
to Outgoing Msg. and press OK.
3
. Record Message is highlighted. Press OK.
4
. Scroll
or
to highlight Ans & Record or Answer
Only and press OK.
5
. Speak your announcement after the long beep. Press Save to
stop recording.
6
. Your message is then played back. If you want to delete it,
press Delete during playback. Or press OK to save.
Check or delete your outgoing message
1. Press Menu. Scroll
to Answer Machine. Press OK.
2
. Scroll
to Outgoing Msg and press OK.
3
. Scroll
to Play Message. Press OK.
4
. Scroll
to Ans & Rec. or Answer Only and press OK.
5
. Your message is then played back. If you want to delete it,
press Delete during playback. Or press OK to save.
Answer settings
1. Press Menu. Scroll
to Answer Machine. Press OK.
2
. Scroll
to Ans.Settings and press OK.
3
. Answer Mode is highlighted, press OK. Press
or
to select the outgoing message mode, Answer Only or
Ans & Rec. Press OK.
4
. Scroll
to Answer Delay and press OK. Press
or
to select the number of rings (2-9 rings or Time Saver)
and press OK.
5
. Scroll
to Recording Time and press OK. Press
or to select the maximum message length, 1, 2 or 3
minutes or unlimited, and press OK.
6
. Press Back to return to the previous menu level.
37
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
Switch the answering machine on/off at pre-set times
1. Press Menu. Scroll
to Answer Machine. Press OK.
2
. Scroll
to Answer Settings and press OK.
3
. Scroll
to Timed Answer and press OK.
4
. Frequency is highlighted, press OK. Press
or
to select Off, Daily, Mon to Fri, Saturday or Sunday and
press
OK.
5
. Scroll
or to Set Time on or Set Time off and
press
OK.
6
. Enter the time you want using the keypad in the format
hh:mm and press OK. The display will show Saved.
Record a memo
You can record a memo message on the answer machine for
other users to hear when they listen to messages. Memo
messages are played back in exactly the same way as normal
answer machine messages.
1
. Press Menu. Scroll to Answer Machine. Press OK.
2
. Scroll
to Record Memo and press OK.
3
. Listen to the voice prompt and after you hear the long beep,
speak your memo. When you’ve finished, press Save.
4
. Your memo will be played back to you. If you want to delete it,
press Delete during playback. If you press OK or wait for it to
be played back it will be saved.
Call screening
When an incoming call is answered by the answering machine,
Screening? will be displayed on the handset.
To screen the call, press
OK. To stop screening and let the
answering machine continue to take the call press
End.
Screening allows you to hear the caller talking to the
answering machine.
This allows you to hear who is calling in case you want to intercept
the call and talk to the caller. To do this, at any stage (screening or
not) press
.
Use Timed Answer to set up your
answering machine to be turned on
and off at selected times.
38
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
Message playback
1. Press Menu. Scroll
to Answer Machine. Press OK.
2
. Play Messages is highlighted. Press OK.
3
. The handset displays the number or name of the caller if
available, the date and time it was received and whether the
message is new (not been listened to) or old (already listened
to). The message is played automatically.
During playback you have the following options:
to hear the message through the handset
earpiece. Press
to play back through
the handset loudspeaker again.
or to adjust the volume.
once to repeat the message.
to play the next message.
Delete or
to delete the current message.
Display shows Deleted.
Stop or
to stop playback.
to cancel playback and return to standby.
At the end of playback the handset will return to standby.
The messages are renumbered to take account of any deleted
messages.
Delete all old messages
1. Press Menu. Scroll
to Answer Machine. Press OK.
2
. Scroll
to Delete Msgs. and press OK.
If there are no old (unplayed) messages, the display shows
No Old Messages.
If there are old messages the display shows
Delete Old
Messages? Press Yes to confirm or No to cancel.
3
. Press Back to return to the previous menu level.
Answering machine messages
that are not deleted are
automatically saved.
Memory full
If the caller’s still talking when the
memory becomes full the caller hears
“Memory full, thank you for calling”
and the machine will hang up.
You must delete messages before
your machine will be able to record
new ones. To delete old (played)
messages, see opposite or page 39
for instructions.
39
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
Using the answering machine at the base
Switch on/off
1. Press . The setting is announced and the display briefly
displays On or Off.
Message playback
1. Press . New messages are played first.
During playback:
to delete the current message.
once to repeat the message.
twice to play the previous message.
to play the next message.
to stop playback.
adjust the speaker volume + or – during playback.
At the end of playback press
and follow the voice prompt to
press
again to delete all old messages.
Remote access
Ensure that you have Remote Access turned on and that you
have set a Remote Access PIN first if you want to use this feature.
When switched on, you can call in from another phone to listen
to your messages and operate your answering machine. You are
asked to enter your system PIN so that other people cannot ring
up and listen to your messages. To change your System PIN, see
page 27.
To enable/disable remote access
1. Press Menu. Scroll
to Answer Machine and press OK.
2
. Scroll
or to Ans. Settings and press OK.
3
. Scroll
or to Remote Access and press OK.
4
. Press
or to select Off or On and press OK.
Remote access
When switched on, you can call in
from another phone to listen to your
messages and operate your answering
machine. You are asked to enter your
system PIN so that other people
cannot ring up and listen to your
messages. To change your System
PIN, see page 27.
40
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
If you forget to switch on your answering machine
1. Call your number from another phone and let it ring. After 20
rings the machine will switch on and answer your call.
2
. Press
*
and enter your system PIN when prompted. Play
back your messages as shown below in ‘Operating your
answering machine remotely’. If you do not choose to switch
your answering machine On, it will switch off when the call is
ended.
Operating your answering machine remotely
1. Dial your phone number. When you hear your outgoing
message, press
*
. You will hear, “Please enter your
security code”.
2
. Enter your 4 digit system PIN. You will hear, “To hear main menu
press 1”.
When you have accessed your BT Diverse 7150 Plus, you can
use the keypad to operate your answering machine. Follow the
announcements and instructions you hear.
IMPORTANT
You should change the system PIN
from the original setting of 0000.
See page 27.
It is advisable to make a note of
your new PIN code and keep it
somewhere safe.
If you enter the incorrect PIN code
you will be allowed two further
attempts, if it is still incorrect you will
hear, “Thank you for calling”, and
your BT Diverse 7150 Plus will hang
up.
If no button is pressed for 8 seconds
or more, your BT Diverse 7150 Plus
will hang up.
41
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
IMPORTANT
You must subscribe to your Network
Provider’s Caller Display service so
that you can use text messaging
and you must not withhold your
telephone number. A quarterly fee
may be payable, please contact your
network provider for more details.
You may also send messages to
landline phones that are NOT text
compatible. Messages to non-
compatible lines will be connected
to voice text and delivered in spoken
words to the telephone as a call. Please
note that the conversion can translate
common abbreviations and smileys
etc, but to ensure maximum clarity of
message delivery, abbreviations etc
should be used sparingly.
Writing tips
Use the keypad to enter letters and
numbers, eg to write today (2day):
Press
four times to enter 2.
Press
DE
F
once to enter d.
Press
once to enter a.
Press
three times to enter y.
Press
to enter a space and use
and/or
for other characters,
punctuation marks and symbols.
Press
Clear to delete
incorrect characters.
Upper & lower case
Press
to change between upper
(ABC), lower (abc) and sentence (Abc)
case letters.
Maximum number of characters in
a text message is 160. The display
shows a character countdown from
160 down to 0.
Text messaging (SMS)
Welcome to the BT text messaging service on your BT Diverse
7150 Plus. Your BT Diverse 7150 Plus can send and receive text
messages from participating mobile networks and compatible
landline telephones in the UK.
The fixed line text service is provided under BT’s terms and
conditions for telephone service. These can be found by visiting
the BT.com website at: http://www.bt.com/terms
Subscribe to the text messaging service
When you send your first text message from your BT Diverse 7150
Plus you will automatically be registered for the service.
On receipt of your first text through the service, the system will
send you a welcome text message back.
You may also register by sending the word
Register to 00000
upon which you will receive a confirmation message.
Cost of the fixed line service
There is no subscription charge (other than the subscription to
Caller Display). Visit the BT.com website (www.bt.com) to find
out how much it costs to send a text message (depends upon your
call package).
Sending messages
Send a text message
1. Press Menu, Text is displayed. Press OK.
2
. Write Message is highlighted. Press OK.
3
. Use the keypad to enter your message.
Press Options and scroll
or to:
Send Press OK.
Enter the phone number and press Send.
42
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
At any time, press Back to go back
to the previous screen, or press
to
cancel and return to standby.
If the text is not sent, the display
shows
Aborted!
It is stored in the Outbox and a
icon
is shown next to the entry.
In order to send and receive text
messages you must not withhold your
number. On most networks if you
normally withhold your number the
1470 prefix presents your number
for you.
Templates
There are five pre-set templates:
Please call
I’ll be there at
What time will
I’ll call you
Happy Birthday!
Receiving a call while writing a text
If you are writing a text and you
receive a call your text can be
recovered by following the options
to Write Message, where you can
continue to edit your text.
Or press Options to select a number from the
Phonebook, Redial list or Calls list. Scroll
or to the option you want and press OK.
Scroll to the entry or number you want and
press OK. Press OK again to send.
Store as Draft Press OK to save the message in the Draftbox for
sending later.
Template To insert a template, press OK. The template
options are displayed.
Press
or to highlight the template
you want then press OK to insert the template
into your text.
4. When sending a message, the display shows Sending Text
then
Sent.
5
. Press
to return to standby.
Please note that sent texts are not stored in the Outbox. But if a
text message you tried to send was not successful, it is stored in
the Outbox.
View messages in the Outbox
1. Press Menu, Text is displayed, press OK.
2
. Scroll
to Outbox and press OK.
3
. Scroll
or
to the message you want and press Read.
4
. Press Options and scroll
or
to:
Send Press Send to re-send the message to the
original recipient.
Details Press OK to display the telephone number and
date and time the text was received.
Delete Press OK. Display shows Delete?
Press Yes to confirm or No to cancel.
Delete All Press OK. Display shows Delete All?
Press Yes to confirm or No to cancel.
Store as draft Press OK. The display shows Saved.
43
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
Using the Draftbox
Draft texts you store are kept in the Draftbox.
1
. Press Menu, Text is displayed. Press OK.
2
. Scroll
to Draftbox. Press OK.
3
. Scroll
or to the message you want and
press
Options.
4
. Press
or to select Read, Delete or Delete All
and press
OK.
5
. If you select Read, you can edit the message, then press
Options and scroll
or to select Save, Send,
Delete or Delete All and press OK to confirm.
6
. Press
to return to standby.
Receiving messages
When you receive a new text message, the
icon is displayed
and
New Text is displayed on the idle screen.
Read messages
1. Press Menu, Text is highlighted. Press OK. Scroll
to
Inbox and press OK.
2
. Scroll
or to the text you want to read and
press
Read.
3
. Press
or to scroll through the text.
4. Press Options and scroll
or to:
Reply Press OK. Reply with original text?
is displayed.
Press No to use a blank message or Yes
to keep original text in the reply.
Enter your message and press Options,
select Send and press OK.
Details Press OK to display the telephone number and
date and time the text was received.
Forward Press OK. Add more text if required and
proceed as shown on page 41 for creating
a new message.
Unread messages are marked new
with the
icon.
44
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
Delete Press OK. Display shows Delete?
Press Yes to confirm or No to cancel.
Delete All Press OK. Display shows Delete All?
Press Yes to confirm or No to cancel.
Call
Number
Press
OK
and follow instructions.
Store
Number
Press
OK
and follow instructions.
Store as draft Press OK. The display will show Saved.
5
. Press
to cancel at any time and return to standby.
Edit or delete templates
1. Press Menu, Text is displayed. Press OK.
2
. Scroll
to Template and press OK.
3
. Scroll
or to the template you want to edit or delete
and press Options.
4
. Scroll
or to select either Edit or Delete and
press
OK.
Edit Press Clear to delete characters.
Enter your template text and press OK.
Delete? Press Yes to confirm or No to cancel.
5
. Press Back to return to the previous menu level.
Service Centre numbers
To send and receive text messages you need the telephone
number of your Network’s text Centre. If you accidentally delete
the Send or Receive Service Centre numbers you will need to
re-enter them in order for your text Service to work.
You can enter up to 4 Service Centre numbers – two Send and
two Receive.
The Send Service number is: 1470P17094009.
The Receive Service number is: 0800587529.
There are five pre-set templates
There are five pre-set templates:
Please call
I’ll be there at
What time will
I’ll call you
Happy Birthday!
You can change the templates to your
preferred message, up to a maximum
of 20 characters.
If you delete a template without
replacing the text it is marked
as
Empty.
All templates are restored if you
reset your BT Diverse 7150 Plus to its
default settings, see page 28.
Do you have two text phone bases
connected to the same phone line?
If you have two text phone base
stations plugged into one line, you
are likely to experience problems
receiving text messages. Normally,
only one SMS enabled base unit
(DECT or cordless) can be plugged
into any line.
If you do want to use two base units
and still receive written text you must
delete receive service centre number
from one of the base stations. To do
this on your BT Diverse 7150 Plus, see
page 45. This will allow you to send
text via either base station but texts
will only be received on the product
with the active receive
centre number.
If you want to keep more than one
text enabled phone connected see
the alternative method on page 53
for instructions.
45
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
Add or change Service Centre numbers
1. Press Menu, Text is displayed, press OK.
2
. Scroll
or to Settings and press OK.
3
. Text Centre is highlighted press OK.
4
. Scroll
or to Send Centre 1 or 2 or
Rcv. Centre 1 or 2 and press OK.
5
. If necessary, press Clear to delete the current number.
Enter the new service centre number and press
OK.
6
. Press Back to return to the previous menu level. Or press
to return to standby.
Select Send Service Centre
Only service centres that have numbers stored will be displayed as
Send Centres.
1
. Press Menu, Text and press OK.
2
. Scroll
or to Settings and press OK.
3
. Scroll
to Send Service and press OK.
4
. Press
or to select the Send Centre menu and
press
OK.
Message alert
When you receive a text message:
•
the new message beep will sound at the handset.
• the new text message icon is shown on the handset display.
• the base indicator light flashes.
These alerts can be switched On or Off.
The default setting is On.
Switch new text message alert on or off
1. Press Menu, Text is highlighted. Press OK.
2
. Scroll
or to Settings and press OK.
3
. Scroll
to New Text Alert and press OK.
4
. Press
or to select On or Off and press OK.
5
. Press Back to return to the previous menu level.
If you have more than one ‘Text
Centre’ stored on your BT Diverse
7150 Plus you will need to select
which one you want to use for
sending (see next section below).
46
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
Using additional handsets
You can use up to five BT Diverse additional handsets with your
BT Diverse 7150 Plus base to extend your phone system without
needing to install telephone extension sockets for each new phone.
Your BT Diverse 7150 Plus handset can also be registered to up to
four other bases. You can then select the base you would prefer
to use.
If you have purchased an additional handset you must register
it to your BT Diverse 7150 Plus base before it can be used. The
batteries must be fully charged for 24 hours before you register it.
Easy registration of a new additional Diverse handset
To use easy registration a new handset must be used and the
base must have the PIN code 0000. (If the base PIN has been
changed then the longer registration procedure on the following
page will need to be followed).
1
. The display will show Please Register and once the handset
has been fully charged for 24 hours, press
Reg (left soft key).
2
. The display will show Press and Hold Base Find Key. The
button is located on the Diverse base underneath where
the handset sits. Press and hold the
button on the base for
approximately 8 seconds until the base beeps, then release.
3
. Immediately, press OK on the handset to confirm. The base will
go into registration mode for 90 seconds and will beep when
registration is successful. The handset will automatically be
assigned the next available handset number and registration is
now complete.
Registering another make of handset
to your BT Diverse 7150 Plus base
If you want to register another
make of handset (i.e. not a BT Diverse
7150 Plus handset) to your BT Diverse
7150 Plus base then you will need to
follow the Registration instructions
that came with the handset first and
then continue with the base part of
the registration procedure (as shown
on page 47, 'At the base'). Please note
that registering other types of handset
will only provide limited compatibility
i.e. you may only be able to
make and receive calls on the
additional handset.
You have 90 seconds to complete the
registration process.
Registration of handsets can only take
place while the base is not engaged
on another call.
If registration is not successful first
time, please repeat the process again
in case the base registration period
ran out of time.
If there are already 5 handsets
registered to the base, the
registration will fail. You must
de-register another handset before
you can register the new one.
If your BT Diverse 7150 Plus handset
is registered to more than one base,
you can select which base to use,
see page 25.
If you have a handset registered
to more than one base and then
de-register it from one of them
you will need to re-select which
base to use. Until the base is
selected the handset will display
Please Register.
47
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
Registration of an additional handset when base
PIN changed
(i.e. if PIN changed from default setting of 0000)
At the handset:
1
. Press Menu, scroll
to Settings and press OK.
2
. Scroll to HS Settings and press OK.
3
. Scroll
or to Register and press OK.
4
. Press
or to select the base you want (1-4). You should
only select a base that has a * displayed beside it. Press OK.
5
. Enter the 4-digit system PIN then press OK. The display shows
Overwrite the registration on Base x? Press Yes.
6. Press and Hold Base Find Key is displayed, press OK on the
handset to commence registration.
At the base:
1
. Press and hold for approximately 8 seconds until it
beeps and then release. Press OK on the handset to confirm.
The base will go into registration mode for 90 seconds and
will then beep if registration is successful. The handset will
automatically be assigned the next available handset number.
Internal calls
Call another handset
If you have more than one handset registered to the base, you can
make internal calls between two handsets.
1
. Press and if you have one other handset it will ring.
If you have other handsets, press
or to select the
handset (1-5) you want to call, then press OK.
48
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
Transfer a call
You can transfer an external call to another handset registered to
the base.
1
. During your call, press . Your external caller is put on hold.
2. If you have one other handset it will ring. If you have extra
handsets, press
or to select the handset (1-5) you
want, then press OK.
3
. When the other handset answers you can announce the caller.
4. Press Switch to switch between the two callers if required.
While speaking to the other handset, press
to transfer the
call to the other handset.
3-Way conference call
You can hold a 3-way conference call between 2 internal callers
and 1 external caller
1
. During your call, press . Your external caller is put on hold.
2. If you have one other handset it will ring. If you have extra
handsets press
or to select the handset (1-5) you
want, then press OK.
3
. When the other handset answers you can announce the call.
Press Conf to join all callers.
If the other handset does not answer,
press
Back to return to your original
caller.
49
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
Help
Phone does not work
• Have you removed the pull tab and are the batteries installed correctly? See page 6.
• Check that the power is correctly connected.
No dial tone
• Is the telephone cord of the base plugged into the phone socket?
• Only use the telephone cord supplied with the phone.
• Check that the power is correctly connected.
Cannot dial out or receive calls
• Check that the power is correctly connected.
• Is the telephone line cord (provided with the product) plugged into the phone socket.
• The batteries may need recharging.
• Has there been a power cut? If so, place the handset back on the base for 10 seconds and try
again. If it still does not work disconnect the batteries and power for 10 minutes, then reconnect
and try again.
You have a dial tone, but the phone will not dial out
• If you are connected to a switchboard, check whether you need to dial an access code.
Handset does not ring
• The ringer volume may be switched off on the handset or the base, see page 24 and 26.
• Check that the power is correctly connected to the base.
• Make sure the handset is registered to the base, see page 46.
No display
• The batteries may be flat, dead or incorrectly inserted.
• Recharge or replace the batteries (any replacement batteries must be rechargeable and of the
same type supplied).
50
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
icon flashes
• Is the handset registered correctly to the base, see page 46.
• Check that the power is correctly connected.
• Check that the handset is within range of the base.
• The batteries are low, place the handset on the base/charger to recharge.
You hear the busy tone when you press
• Another handset registered to your BT Diverse 7150 Plus base may be on the line.
Answering machine messages have the wrong date and time
• Have you set the date and time? See page 7.
Answer machine not recording messages
• The memory may be full. Play and delete old messages, see page 38-39.
• Check whether you have a network based Voice mail service, i.e. BT Answer 1571/BT Call Minder,
activated on your telephone line. If you have either:
BT Answer 1571 this service answers after 7 rings and cannot be changed. Set the BT Diverse 7150
Plus Answer delay (page 36 "Answer Settings") to answer after six rings this will ensure that the
answer machine receives the message.
BT Call Minder this service allows you to vary when the service answers the call, either 0, 4, 7 or 10
rings. Change the Voice Mail service to answer after 7 or 10 rings and then set the Diverse 7150 Plus
Answer delay (page 36 "Answer Settings") to answer at either 6 or 9 rings to ensure that the answer
machine receives the message.
Cannot access your messages from another phone
• Has Remote access been disabled? To enable Remote access, see page 39.
No Caller Display number/name displayed
• Have you subscribed to a Caller Display service from your network provider, see page 30.
• The caller may have withheld their number.
• An exact name/number match was not found in your phonebook.
Check that you have stored the full STD dialling code.
51
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
Cannot register a handset to a base
• You can register a total of 5 handsets to your BT Diverse 7150 Plus base and you can register your
BT Diverse 7150 Plus handset to up to 4 bases. Check that you have not exceeded the limits.
•
Check that you have entered the correct system PIN number (default PIN 0000).
• Check that you are at least one metre away from other electrical equipment to avoid interference
when registering.
Base unit does not ring, but the lights are on
• Have you connected the telephone line to the telephone wall socket correctly?
• You must use the telephone line cord supplied with the product otherwise the phone
may not work.
•
Is the base ringer set to off?
• You may have a faulty line or socket. Try using another socket or line. Call BT on 151 if you still
experience problems.
Buzzing noise on my phone or on other electrical equipment nearby
• Sometimes your BT Diverse 7150 Plus can interfere with other electrical equipment if it is placed
too close. It is recommended that you place your BT Diverse 7150 Plus at least one metre away
from electrical appliances or metal obstructions to avoid any risk of interference.
•
Are you using your Diverse 7150 Plus on a Broadband line? If you are, then please ensure that
it is connected via an ADSL microfilter otherwise it may cause problems with your phone and
Broadband service. BT ADSL microfilters can be purchased from www.shop.bt.com
You keep hearing a beep
• You have pressed the wrong button in a sequence. Check the prompts in the display or refer to
instructions in this user guide.
•
The New Call alert might be switched on. The default setting is Off but if you have switched this
feature On, then your handset will beep when a missed call is received in your Calls list. See page
30 if you want to switch this feature Off.
•
The beeping might be a new text message alert. Check if you have received a new text message
and not viewed it yet, see page 43. This alert can be switched Off, see page 45.
•
Your battery may be low. Please refer to the battery icons on page 9 and check against the icons
on your handset display. If your battery is low, you will need to place the handset on the base to
charge it.
•
You may be hearing an error tone. If you press and hold a handset button that does not have
a dual-function associated with it i.e. the BT button, then a long press will emit an error tone
(providing the handset key tone is set to on) and will not open the BT menu. A long press and
hold is only used for dual-function buttons i.e. a speed dial and keylock button etc, when the
dual-function will respond and there will be no error tone.
52
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
Customer Helpline
If you are still experiencing difficulties please call the BT Diverse 7150 Plus Helpline on 0800 218
2182* or visit www.bt.com/producthelp.
Possible problems with text messaging
Text messages cannot be sent and screen displays Message not sent
• The base station power supply or telephone line cord might not be properly connected.
• Check that the base station power supply is plugged into the mains socket and switched on and
that the telephone is plugged into the telephone wall socket.
•
There might be a fault on the line. Check your telephone line is working properly.
• You might have deleted the server number in error. See page 45 for instructions on how to enter
the number.
Cannot send text
• Check service centre number is correct including 1470P prefix (this is for BT lines. If you have
another network provider please check the prefix number with them). In order to send and receive
text messages you must not withhold your number. If you normally withhold your number the
1470 prefix presents your number for you.
Cannot receive text
• You will not be able to receive text messages until you have first sent a message. The first message
sent registers you with the text service.
•
More than one text messaging product is plugged into the line. Either remove the other text
(SMS) enabled products or see below "I want to use more than one text (SMS) enabled product on
my telephone line" for alternative instructions.
•
Check service centre number is correct.
• Ensure you have subscribed to a Caller Display service and that it is active. You can check this by
noting if your phone displays your caller’s number when you receive an incoming call.
53
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
I want to use more than one text (SMS) enabled product on my telephone line
It is possible to connect more than one SMS product to the same telephone line and for both of them
to send and receive Text messages, but you must amend the final digit of both the Send and Receive
Service Centre telephone numbers first.
All BT text capable telephones are provided with the same send and receive telephone numbers, but
with two or more text capable telephones connected to the same telephone line, delivery of text
messages becomes unreliable causing the text to be delivered as a normal telephone call which when
answered will be an electronic Text to Speech message.
To overcome this problem you must keep one of the products as it is with the default Send &
Receive ending in a '9', but for the second and subsequent products you must change the final
digit of the Service Centre numbers (from the default ‘9’) to any unique number between 1 and
8 i.e for a second product change last digit from a '9' to a '1' by changing the Send number from
1470P17094009 to 1470P17094001 and the Receive number from 0800587529 to 0800587521.
For the Send number, go into
Text - Settings- Send centre 1- and amend the last digit and then
press
Save…. (For Rcv. Centre, go into Text - Settings - Rcv. Centre 1 and amend the last digit
and then press
Save).
Once changed, for the products that you have assigned new send and receive numbers, you need to
send a new registration text to the Fixed Line Text Service platform to register the new identity
(i.e. send a text to 00000 from the product that you changed the Send & Receive numbers).
You can then send and receive text messages from more than one product.
Text has previously been sent and received but you are now only receiving voice
spoken text messages, from number 0845 6021111.
• This may be due to your line being de-registered at the text service centre. All you need to do is
text Reset and send it to 00000. You will receive a confirmation message back. This assumes that
your Caller Display service is active and working on your line. Messages sent to 00000 are free.
Further help and advice for text queries on BT lines:
• BT Residential customers – call 151, choose option 2, when prompted by the Fault Management Service
select option 2, enter your phone number on the handset and wait to speak to a customer adviser.
•
BT Business Customers – call 152, choose option 2, when prompted by the Fault Management Service
select option 2, enter your phone number on the handset and wait to speak to a customer adviser.
•
For other telephone service providers please contact their customer services.
54
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
General sales enquiries
• BT Residential lines – call 150. BT Business lines – call 152.
• For non BT line customers, call 0800 800 150 (residential) or 0800 800 152 (business).
• Additional handsets are available from the Helpdesk on 0800 218 2182*.
Billing enquiries
• Refer to the telephone number shown on your telephone bill.
Other functions and services available from the text messaging service
By sending the following commands to the BT text self administration facility you can control
functions and capabilities in your text phone and the way messages are handled.
1
. Press Menu. Text is highlighted. Press OK.
2
. Write Message is highlighted. Press OK.
3
. Use the keypad to type in the following commands (depending upon what you want to do):
Opt out from receiving voice text messages.
Turns off the opt out option.
Turns on permanent voice text message delivery to your phone.
All incoming text is delivered as voice text.
Turns off permanent voice text message delivery.
4
. Press Options. Send is highlighted, press OK.
5
. Enter the number 00000 then press Send.
If you are sending a message from a fixed line phone to another fixed line phone
DE
F
Forces a message you send to be delivered as a voice text even though the recipient
may have a text enabled phone and usually receives written text. This command is inserted at the
start of the message and applies only to that message, e.g.
DE
F
‘Hello I will be home late’.
User Guide formats
This document is also available in other formats, such as Large print, Braille and Audio CD.
If you would like a copy, please call 0800 218 2182*.
55
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
General information
IMPORTANT
This equipment is not designed for making emergency telephone call when the power fails.
Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks and private
switchboards in the United Kingdom.
Replacing the handset batteries
After a time, you may find that the handset batteries are running out of charge more quickly. This is a
standard sign of wear and the batteries will need replacing.
1. Slide open the battery compartment cover.
2. Take out the old batteries and replace with 2x AAA NiMH 600mAh rechargeable batteries.
3. Push the battery compartment cover back on until it clicks into place.
Replacing the base plinth
If you ever remove the base plinth then follow this diagram re-attach it:
WARNING
Do not immerse batteries in water or throw them into a fire, or dispose of them with ordinary
domestic refuse.
BT accepts no responsibility for damage caused to your BT Diverse 7150 Plus by using any other
types of batteries.
There is a risk of explosion if incorrect batteries are fitted.
56
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
Safety information
• Only use the power supply suitable for the BT Diverse 7150 Plus range. Using an unauthorised
power supply will invalidate your guarantee and may damage the telephone. The item code for
the base power supply is 048611. If you have purchased a Diverse additional handset the item
code for the charger power supply is 048610.
•
Use only the approved rechargeable batteries supplied. Spare rechargeable batteries are available
from the BT Diverse 7150 Plus Helpline on 0800 218 2182*.
•
Do not open the handset (except to replace the handset batteries) or the base. This could expose
you to high voltages or other risks. Contact the Helpline on 0800 218 2182* for all repairs.
•
If the keylock is switched on, it is possible to make calls to emergency services numbers
999 and 112.
•
Radio signal transmitted between the handset and base may cause interference to hearing aids.
• It is recommended that advice from a qualified expert be sought before using this product in the
vicinity of emergency/intensive care medical equipment.
•
It is recommended that if you have a pacemaker fitted you check with a medical expert before
using this product.
•
Your product may interfere with other electrical equipment, e.g. TV and radio sets, clock/alarms
and computers if placed too close.
•
It is recommended that you place your product at least one metre away from such appliances to
minimise any risk of interference.
•
Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly
toxic chemicals.
Cleaning
• Clean the handset and base (or charger) with a damp (not wet) cloth, or an anti-static wipe.
Never use household polish as this will damage the product. Never use a dry cloth as this may
cause a static shock.
Environmental
• Do not expose to direct sunlight.
• The handset may become warm when the batteries are being charged or during prolonged
periods of use. This is normal. However, we recommend that to avoid damage you do not place
the product on antique/veneered wood.
•
Do not stand your product on carpets or other surfaces which generate fibres, or place it in
locations preventing the free flow of air over its surfaces.
57
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
• Do not submerge any part of your product in water and do not use it in damp or humid
conditions, such as bathrooms.
•
Do not expose your product to fire, explosive or other hazardous conditions.
• There is a slight chance your phone could be damaged by an electrical storm. We recommend that
you unplug the power and telephone line cord during an electrical storm.
Product disposal instructions
The symbol shown here and on the product means that the product is classed as Electrical
or Electronic Equipment and should not be disposed with other household or commercial
waste at the end of its working life.
The Waste of Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC) has been put in
place to recycle products using best available recovery and recycling techniques to minimize the
impact on the environment, treat any hazardous substances and avoid the increasing landfill.
Product disposal instructions for residential users
When you have no further use for it, please remove any batteries and dispose of them and the
product as per your local authority’s recycling processes. For more information please contact your
local authority or the retailer where the product was purchased.
Product disposal instructions for business users
Business users should contact their suppliers and check the terms and conditions of the purchase
contract and ensure that this product is not mixed with other commercial waste for disposal.
Guarantee
Your BT Diverse 7150 Plus is guaranteed for a period of 12 months from the date of purchase.
Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s
discretion, the option to replace the BT Diverse 7150 Plus or any component thereof, (other than
batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or
materials. Products over 28 days old from the date of purchase may be replaced with a refurbished or
repaired product.
The conditions of this guarantee are:
• The guarantee shall only apply to defects that occur within the 12 month guarantee period.
• Proof of purchase is provided.
• The equipment is returned to BT or its agent as instructed.
58
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
• This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and
tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than
through approved agents.
•
This guarantee does not affect your statutory rights.
Within the 12 month guarantee period:
If you experience difficulty using the product, prior to returning your product, please read the
Help section beginning on page 49 or contact the BT Diverse Plus Helpdesk for assistance on
0800 218 2182*. Additional answers to Frequently Asked Questions are available from
www.bt.com/producthelp
In the unlikely event of a defect occurring, the helpdesk will issue a Fault Reference Authorisation
(FRA) number and instructions for replacement or repair. Please note you will need the FRA number
before returning the product. This does not affect your statutory rights.
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee period has ended, the repair must meet the approval
requirements for connection to the telephone network. If you require technical assistance outside
of the 12 month guarantee period, please call BT's approved technical support agent, Discount
Communications Ltd on 0800 980 8999.
Returning your phone
If the Helpline is unable to remedy your problem they will issue a Fault Reference Authorisation
number and ask you to return the product to your original place of purchase. Where possible, pack
the product in its original packaging. Please remember to include all parts, including the line cords,
power supply units and the original batteries.
For your records
Date of purchase:
Place of purchase:
Serial number:
For guarantee purposes proof of purchase is required so please keep your receipt.
* Calls made from within the UK mainland network are free. Mobile and International call costs may vary.
59
If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or visit www.bt.com/producthelp
Technical information
How many telephones can I have?
All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to
calculate the number of items which may be connected to any one telephone line. Your BT Diverse
7150 Plus has a REN of 1. A total REN of 4 is allowed. If the total REN of 4 is exceeded, the
telephones may not ring. With different telephone types there is no guarantee of ringing, even when
the REN is less than 4. Any additional handsets and chargers that you register have a REN of 0.
R&TTE
This product is intended for use within the UK for connection to the public telephone network and
compatible switchboards.
This equipment complies with the essential requirements for the Radio Equipment and
Telecommunications Terminal Equipment Directive 1999/5/EC.
Declaration of Conformance
Hereby, BT declares that this BT Diverse 7150 Plus is in compliance with the essential requirements
and other relevant provisions of Directive 1999/5/EC.
If you would like a copy of the Declaration of Conformance, please visit www.bt.com/producthelp
Connecting to a switchboard
This product is intended for use within the UK for connection to the public telephone network and
compatible switchboards, which support tone and pulse dialling and timed break or earth recall.
If in doubt please consult your service provider.
Inserting a pause
With some switchboards, after dialling the access code you may have to wait for a moment while the
switchboard picks up an outside line so you will need to enter a pause in the dialing sequence.
Press and hold
to insert a pause (P) before entering the telephone number.
You may also need to enter a pause when storing international numbers or charge card numbers.
Recall
You may need to use the recall function if you are connected to a switchboard/PBX (Private Branch
Exchange), contact your PBX supplier for further information. The recall function is set to timed break
recall by default and is also used for BT Calling Feature.
Offices worldwide
The services described in this publication are subject to availability
and may be modified from time to time. Services and equipment
are provided subject to British Telecommunications plc’s respective
standard conditions of contract. Nothing in this publication forms
any part of any contract.
© British Telecommunications plc 2012.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
Printed in China.
Designed and produced by The Art & Design Partnership Ltd.
BT Diverse 7150 Plus (12/12) Issue 3
For a Better Future
We’re always looking to make our products last longer
and use less power, so we don’t have such a big impact
on the environment.
To find out about what we are doing, visit
bt.com/betterfuture
… 50 …


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