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User Guide
BT DIVERSE 5400
ADDITIONAL HANDSET AND CHARGER
This equipment is not designed for making
emergency telephone calls when the power fails.
Alternative arrangements should be made for
access to emergency services.
FOR SMS
TEXT MESSAGING
YOU MUST SUBSCRIBE
TO A CALLER DISPLAY SERVICE
AND YOU MUST NOT WITHHOLD
YOUR TELEPHONE NUMBER.
A QUARTERLY FEE IS PAYABLE.
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Please open this page for an ‘At a glance’ guide
to your BT Diverse 5400.
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1
INT M
1
4
9
WXYZ
7
PQRS
8
TUV
GHI
3
DEF
5
JKL
2
ABC
6
MNO
0
R
SMS
At a glance
Microphone
Hash/Keyguard
Hold down to switch
the keypad guard on
and off.
Extra Directory
Used to store an
additional 10 names
and numbers.
Red phone
Press to end a call,
return the display to
idle or turn the
power on and off.
Display
Displays the status of your
handset.
Green phone
Used to make and
answer calls.
Switches from
handsfree mode
back to handset.
Control button
Allows voice dialling.
Lets you display
options from the
menus.
INT
Used to make
internal calls and
access the call
barring options.
M
Opens main menu
Recall
Press for use with switchboards
and certain Network Services or
press and hold to enter a pause.
Calls list
Lets you access your
lists – calls, SMS and
voice mail.
Keypad
Display buttons
Lets you access the
functions displayed
on the screen.
Star/bell
Switches the handset
ringer on and off.
When writing text
messages, switches
between capitals,
lower case letters
and number options
One button
As well as being the
number one button
hold down to access
your Voice Mail
service.
Handsfree
Use to answer
calls or make a call
in handsfree mode.
Directory
Opens the main
directory.
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Charger
Charger underside
Power socket
Contact points
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3
BT Diverse Helpline 08457 908 070
In this guide
At a glance 1
Main menu structure 4
Directory menus 6
Message menus 6
Quick guide to handset 7
Quick guide to handset
display icons 8
Introduction 9
Unpacking your Diverse 5400 9
For your records 9
Safety information 10
Setting up 11
Using the telephone 16
Control button 16
Display buttons 16
Making and ending calls 17
Handsfree 18
Secrecy 19
Paging and internal calls 19
Using the main directory and
extra directory 22
Character map 23
Birthday alert signal 25
Extra directory 26
VIP 27
Copying numbers 28
Redial 30
Voice dialling 32
Caller Display and other
BT Calling Features 36
Caller Display 36
Calls list 36
Call Waiting 38
SMS (text messaging) 38
Network Mailbox 38
Other BT Calling Features 39
Additional features 41
Voice Mail 41
Handset settings 43
Alarm clock 43
Appointments 44
Shortcut buttons 48
Room monitor 52
Walk and talk 53
Help 56
General information 58
Guarantee 58
BT Accessories and replacement items 58
Technical information 59
Index 60
Hints and tips boxes
In this user guide, we’ve included
helpful tips and important notes.
They are shown in boxes like this.
Helpline
If you experience any difficulties
with your BT Diverse 5400, please
call the BT Diverse Helpline on
08457 908 070.
Please refer to the separate Using
SMS User Guide for instructions on
using the SMS functionality.
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When using your SMS mailbox without a PIN
SMS Write message
Incoming
Outgoing
Settings Service Centres Service Centre 1>
Service Centre 5
SMS Mailboxes Mailbox 1>3
Notify Number
Notify Type Missed Calls On
Off
When using your SMS mailbox with a PIN or using 2-4 mailboxes
SMS Mailbox 1-4 Write message
Incoming
Outgoing
Settings Service Centres Service Centre 1
Service Centre 5
Select Services Withhold No.
All Calls Call Divert All calls
Call no.
On/Off
Call Waiting On
Off
Ringback Off
Add. Features Room Monitor
Walk and Talk
Calender/Clock Set Appoints 1-5.
Alarm Clock
Missed Dates
Date/Time
Audio Settings Handset Volume
Ringer Settings Ext. Calls
Internal Calls
Appointments
Alarm
All
Advisory Tones KeyTones
Confirm
Battery
Ringer Echo
Main Menu
Please note that you will only see all the below menu options if you are registered
to a BT Diverse 5410 base station.
For further
information,
please refer to
your SMS user
guide.
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H/Set Settings Auto Answer
Language
Register H/Set
Select Base Base 1>
Base 4
Best Base
Screen Picture (Please refer to your SMS user guide)
Reset Handset
Base settings System PIN
Base Reset
Add. Features Dialling Mode Tone
Pulse
Tone-Earth
Recall 80ms
to
800ms
Repeater Mode
Access Code
Add. Emerg. No.
Listening In
Voice Mail Set Key 1
Ans. Machine (For use with the BT Diverse 5450)
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Note
If you make a mistake, you can return to the previous menu by pressing the RED
PHONE button. If you keep pressing the RED PHONE button you will return to the
idle screen.
Directory and Extra directory menus
When you have Directory entries stored:
Press the or button.
New Entry
is displayed followed by an alphabetical list of all directory entries.
Use to scroll to the entry you want and then press to open the following
list of options.
Display Number
Edit Entry
Delete Entry
VIP Entry
(main directory only)
Copy and Edit
(main directory only)
Copy Entry
Delete List
Copy List
Available Memory
Message menus
Press to open your Mailbox, then press to scroll to either
SMS
(text
messages),
Voicemail
(on your Network’s voicemail service) or
Calls list
.
Press to open the message list for the displayed option.
Use to select the message you want.
Press to select from the following list of options:
SMS Reply
Answer: Yes
Reply
Answer: No
Use Text
Forward
Copy to Directory
View Content
Character Set
Voicemail
or
Ans. M.
(for use with the BT Diverse 5450).
Calls List Delete
Answer
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Quick guide
Switch the handset
OFF/ON: Hold down.
(default is ON)
Switch Keyguard
Hold down.
on/off
Switch handset
Hold down.
ringer off/on
Make a call or or .
Redial a number to scroll through the list to dial.
Copy a displayed
to display Copy to directory add name
number in the redial
display shows Save entry .
list to the directory
Dial from the
to name or number you want to dial .
directory
Dial from Calls list to display Calls List to display the number you want .
Adjust handsfree
Display shows Volume to decrease/increase volume
volume whilst in
handsfree mode
.
Adjust earpiece
volume whilst display shows Volume to decrease/increase volume .
making a call
Make internal call then to select handset .
Call all handsets to Call All .
Transfer call to
then to select handset . When user answers, press .
another handset
Put caller on hold
then to select handset . When finished press .
while you make
Back is selected, press .
an internal call
Set date and time to display Calender/Clock to display Date/Time
enter date enter time e to select 12hr or 24hr Time mode .
OK
OK
OK
OK
OK
INT
INT
INT
INT
OK OK
OK
Menu
Menu
Menu
Save
Menu Save
Save
Menu
Menu
OK
Page
no
17
46
47
17
30
29
24
37
18
46
19
19
20
20
15
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Quick guide to handset
display icons
Shows the status of the handset battery.
In range signal strength.
Redial, lists up to the last 10 dialled numbers.
Opens the SMS menu.
Flashes to indicated new messages (e.g. Calls, SMS or Answer machine).
Remains on, when you have old messages stored.
For calling other handsets.
Opens the menu.
Scroll through the menu.
Confirms function displayed.
Scroll left and right, when entering numbers or messages.
Deletes numbers/characters (from right to left).
Ringer off.
Keypad locked.
Crescendo tone.
Answer machine (shows when used with the BT Diverse 5450).
INT
SMS
MENU
OK
C
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INT M
1
4
9
WXYZ
7
PQRS
8
TUV
GHI
3
DEF
5
JKL
2
ABC
6
MNO
0
R
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9
INTRODUCTION
If anything is missing, please contact
your place of purchase immediately.
One BT Diverse 5400
charger
One BT Diverse 5400
handset
One power supply
for the charger
Two AAA rechargeable
batteries
One belt clip
Battery compartment
cover
Introduction
Unpacking your
BT Diverse 5400
For guarantee purposes proof of
purchase is required so please keep
your receipt.
For your records
Date of purchase:
Place of purchase:
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SAFETY INFORMATION
Safety information
Safety information
General
Only use the power supply included
with the product. Using an
unauthorised power supply will
invalidate your guarantee and may
damage the telephone. Power supply
number is C39280 -Z4-C478.
For the handset use only AAA 1.2V
Nickel Metal Hydride (NiMH)
rechargeable batteries with a minimum
capacity of 700 mAh. Never use other
batteries or conventional alkaline
batteries. They could lead to a short
circuit or destroy the battery casing.
Batteries and accessories are available
from www.withandwithoutwires.com
or call 0870 240 5522.
If the Keyguard is switched on, it is
NOT possible to make calls, including
emergency numbers (999/112).
Do not open the charger or handset
(other than to change batteries). This
could expose you to high voltages or
other risks.
Radio signals transmitted between the
handset and base may cause interference
to hearing aids.
This product should not be used near
emergency/intensive care medical
equipment and should not be used by
people with pacemakers.
Never dispose of batteries in a fire. There
is a serious risk of explosion and/or the
release of highly toxic chemicals.
Cleaning
Simply clean the handset and charger
with a damp (not wet) cloth, or an
anti-static wipe. Never use household
polish as this will damage the product.
Never use a dry cloth as this may cause
a static shock.
Environmental
Do not expose to direct sunlight.
The product may heat up when the
batteries are being recharged. This is
normal. However, we recommend that
you do not place the product on
antique/veneered wood to avoid damage.
Do not stand your product on carpets or
other surfaces which generate fibres, or
place it in locations preventing the free
flow of air over its surfaces.
Do not submerge any part of your
product in water and do not use it in
damp or humid conditions, such as
bathrooms.
Do not expose your product to fire,
explosive or other hazardous conditions.
There is a slight chance that your phone
could be damaged by an electrical storm.
We recommend that you unplug the
power and telephone line cord during an
electrical storm.
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SETTING UP
Plan the location
Situate your product close enough to
a mains power socket so that the cable
will reach.
Make sure it is at least 1 metre away
from other electrical products to avoid
interference.
Do not situate the product in the
bathroom or other humid areas.
IMPORTANT
Please note that your handset is NOT
registered to a base station. The BT
Diverse 5400 handset will be easily
registered once you complete the steps
1 to 3 below.
2 Plug the power supply unit
into the wall socket
Setting up
1 Connect the charger
Plug the power supply cable into the
power socket at the back of your charger.
3 Registering and charging
the handset
The display is protected by a plastic
film. You can remove this protective
plastic film from the display.
S
M
S
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SETTING UP
Insert the two batteries supplied,
as indicated inside the battery
compartment and slide the
battery compartment
cover shut.
Insert the batteries Registering the handset
If the icons on the display
flash continuously...
It means that the handset is not
registered with the base station.
Ensure you have correctly carried out
step 3 above. If the product is still not
registered see Registering Manually
on page 13.
All additional handsets you purchase
will need to be individually registered
with the base station before they
will work.
The battery cover may be found in the
packaging with the batteries.
WARNING
Under no circumstances should
non-rechargeable batteries be used.
Using incorrect batteries will invalidate
your guarantee and may damage the
telephone.
To register your handset to a BT Diverse
5410 or 5450 base station, place it in the
main BT Diverse 5400 base station with
the display facing upward. After approx.
one minute, the handset's internal
number is displayed (e.g. 2).
Successful registration is signalled by
a confirmation tone.
Replace the newly registered handset
into the charger and leave to charge for
approximately 16 hours. The charging
status icon flashes on the handset to
indicate that the batteries are being
charged.
When the handset is registered the
display will show:
SMS
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SETTING UP
To manually register a BT
Diverse 5400 handset to
another base station.
If you want to register your
handset to another base station
you will need to manually
register it.
On the handset to be registered:
Press MENU.
Scroll DOWN to
H/set Settings
.
Press OK.
Scroll DOWN to
Register Handset
.
Press OK.
Select the base.
Press OK
Enter the system PIN.
(Original setting
0000
).
Press OK.
If the base station is a
BT Diverse 5400, press the
PAGE button until you hear
a beep – after approximately
three seconds.
After approximately one
minute the handset will display
its internal number. The
handset is now registered and
the handset display will return
to the idle screen.
If the base is not a 5400 you will
need to follow the user guide
for the base station you are
registering the 5400 handset to.
MENU
OK
OK
OK
OK
PAGE
Note
To make internal calls or page
handsets, see page 19.
To de-register a handset
Press the INT button. Display
lists the registered handsets.
Press UP/DOWN to highlight
the handset you want to
de-register.
Press MENU.
Scroll DOWN to
De-reg H/set. No
.
Press OK.
Enter the system PIN.
(Original setting
0000
).
Press OK to confirm
de-registration.
Press RED PHONE to return
to the idle display.
OK
OK
OK
INT M
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SETTING UP
Out of range?
If you go out of range of a base station
for a long time while your handset is
switched ON, it may take more than
20 minutes to ‘find’ the base station
again when you come back within
range. However, by simply switching
the handset OFF for a moment, then
ON again, it will find the base station
within a few seconds.
Battery level icons
When the batteries are almost flat a
beep sounds and the display shows the
empty battery icon. You will need to
recharge your handset before you can
use it. The various states of charge
are shown below:
Batteries fully charged
Batteries at 66%
Batteries at 33%
Batteries empty
Battery performance
Batteries and case may become warm
during charging. This is normal.
Under ideal conditions, the handset
batteries should give about 13 hours
talktime or 170 hours standby time
on a single charge. However, new
NiMH batteries do not reach their full
capacity until they have been in
normal use for several days.
The charge capacity of rechargeable
batteries will reduce with time as they
wear out, so reducing the talk/standby
time of the handset. Eventually they
will need to be replaced. New batteries
are available from
www.withandwithoutwires.com
or call 0870 240 5522.
If you replace the handset batteries
with ones that have been fully charged,
the battery indicator will not show full
until the next charge cycle has been
completed. Charge the handset until
the batteries register full again. From
then on the display will be correct.
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SETTING UP
Your BT Diverse 5400 is now
ready for use.
SSlloott
5 Setting the date and time
Press the RIGHT options
button.
Press the DOWN navigation
button until the display shows
Calender/Clock
.
Press the OK options button.
Press DOWN until display
shows
Date/Time
.
Press the OK options button.
Enter the day/month/year,
e.g.
05 10 03
for 5th October
2003.
Press DOWN to scroll to
Time
.
Enter the time – hours/
minutes. E.g.
0925
for 9.25am.
Press DOWN to scroll to
Time Mode
.
Press LEFT/RIGHT to select
12hr
or
24hr clock
Press SAVE to confirm.
Display shows
Entry Saved
.
Press RED PHONE to return
to the idle display.
4 To fit the belt clip
Fit the belt clip onto the back of the
handset.
OK
SAVE
OK
Note
If you subscribe to a Caller Display
service the time and date will be set
with the first incoming call.
However, the year setting will have to
be changed manually. See opposite.
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USING THE TELEPHONE
Using the telephone
Control button
The control button lets you open menus and gives you
shortcuts to different functions such as Voice Dialling.
Control button functions
In idle mode In lists and menus When adding entries
Voice dialling Scroll up Move cursor one
(press and hold) line up
Open directory Scroll down Move cursor one
line down
Open main menu Confirm selection Move cursor to
the right
Open handset list Scroll back one level Move cursor to
in the menu the left
Display buttons
These are the two buttons directly underneath the display.
The functions vary according to how you are using the phone.
Display button functions
The display shows the current function is shown directly above each button.
Icon Function
Lets you access the last 10 numbers dialled.
OK
Confirms menu function or entry.
SMS
Opens SMS text menu
Deletes characters from right to left
Takes you one menu level back.
INT M
Display buttons
Control button
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USING THE TELEPHONE
To make an external call
Ensure the handset is
switched on.
Press the GREEN PHONE
button. You hear the dial tone.
Dial the number.
Preparatory dialling
Dial the number first.
If you make a mistake, press
the
C display button to
remove any incorrect digits.
Press the GREEN PHONE
button to dial the number.
Making and ending calls
Note
To exit a menu at any time, press the
RED PHONE button. This will take
you back one step. Keep pressing the
RED PHONE button to return to the
idle screen.
To switch the handset power
on and off
Press and hold the RED
PHONE button to switch the
handset off.
Press and hold the RED
PHONE button to switch the
handset on again.
C
For example,
To adjust the handsfree
loudspeaker volume
Press RIGHT to open the
main menu.
Press DOWN to scroll to
Audio Settings
.
Press RIGHT or the OK
display button.
Confirm Handset Volume by
pressing RIGHT or the OK
display button.
Press LEFT/RIGHT to adjust
the volume.
Press SAVE to confirm.
Press RED PHONE to return
to the idle display.
Alternatively:
Press the HANDSFREE button
twice.
Press LEFT/RIGHT to adjust
the volume.
Press SAVE to confirm.
Press RED PHONE to return
to the idle display.
OK
SAVE
SAVE
OK
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USING THE TELEPHONE
To receive an external call
Press the GREEN PHONE
button to answer the call.
Or
Press the Accept display
button.
Or
If the handset is on the base,
simply lift it up and speak.
You do not need to press the
GREEN PHONE button.
This is called Autotalk. You
can switch autotalk off so you
always have to press the
GREEN PHONE button to
answer a call, see page 50.
To make a handsfree call
Dial the number.
Press the HANDSFREE button.
The loudspeaker is switched
on and you hear the number
being dialled.
To switch back to using the
handset and any time, press
the GREEN PHONE button.
Handsfree
Handsfree allows you to talk to your
caller without holding the handset and
enables other people in the room to
listen to the conversation. Your hands
are left free, for example, to take notes.
To adjust the handsfree
volume whilst in handsfree
mode
Press the LOUDSPEAKER
button.
Press LEFT/RIGHT to increase
or decrease the volume.
Press the SAVE display button
to save the new volume setting.
SAVE
Accept
Note
You can test the handsfree function by
dialling the BT speaking clock on 123.
To end a call
Press the RED PHONE button.
Call timer
Your handset automatically times the
duration of all external calls, showing it
on the display during your call and for
a few seconds after it is finished.
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USING THE TELEPHONE
Note
If you need to replace the handset in
the base station during a call, for
example, because the battery is flat,
hold down the HANDSFREE button.
To switch to handsfree during
a call
You can switch to handsfree at
any time during a call.
Press the HANDSFREE button.
The call is transferred to the
loudspeaker.
Press and switch back to
private conversation again by
pressing the GREEN PHONE
button.
To answer a call in handsfree
When the phone rings:
Press the HANDSFREE button.
To switch secrecy on and off
During a call:
Press LEFT. The microphone
is switched off. Your caller
hears a melody.
Press RETURN to speak to
your caller again
Secrecy
During a call, you can switch off your
handset’s microphone so your caller
cannot hear you. They will hear a
melody instead so you can talk to
someone else in the room.
Paging and internal calls
You can alert a handset user that they
are wanted, or locate a missing handset.
If you have multiple handsets registered
to the base you can make internal calls
between handsets.
To make an internal call
Press the LEFT/INT button.
A list of all the handsets that
are registered to the base are
listed. You can select any of
them.
Your handset is identified by
INT 1 <
.
INT M
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USING THE TELEPHONE
Press UP/DOWN to scroll to
the handset you want to call
and press the GREEN PHONE
button.
Or
Press the handset number you
want to call on the keypad.
Or
Select Call All to ring all the
handsets registered
to the base and press the
GREEN PHONE button. Your
call will be taken by the first
handset user to answer.
Call All
Note
You can also page all handsets by
pressing the PAGE button on the base
station.
Press UP/DOWN to scroll to
the handset you want to call or
Call all handsets
.
Press the GREEN PHONE
button to call. When the other
handset answer can tell them
you are transferring the call.
Press the RED PHONE button
to put the call through.
To transfer an external call
between handsets
You can forward an external call
to another handset registered
to the base.
During an external call:
Press the LEFT/INT button to
display a list of handsets. Your
caller is put on hold and hears
musical tones.
INT M
Note
You can also put the call through
without announcing it by immediately
pressing the RED PHONE button after
dialling the other handset.
To put an external call on
hold while you make an
internal call
This enables you to ask another
handset user a question and
then get straight back to your
caller.
During a call:
Press the LEFT/INT button to
display a list of handsets. Your
caller is put on hold and hears
musical tones.
Press UP/DOWN to scroll to
the handset you want to call.
Press OK to call.
Or
INT M
OK
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USING THE TELEPHONE
Press the handset number
you want to call on the keypad
to the base and press the
GREEN PHONE button.
You can now speak with the
other handset user.
To return to your external call:
Press END.
You are re-connected.
END
Three-way conversation
While you are talking to an
external caller, another
handset user can join in.
While you are on an
external call:
The other handset user’s
screen shows
In use
.
Press the GREEN PHONE
button.
Press the RED PHONE to exit
the conversation.
To answer a waiting call
during an internal call
If you are making an internal
call and hear the Call Waiting
tone you can immediately take
the incoming call.
Press the ACCEPT button to
end your internal call and take
the new call.
Or
Press the REJECT button to
reject
Call Waiting
. The Call
Waiting tone is switched off and
you can carry on with your call
to the other handset user.
ACCEPT
Note
To use the Three-way conversation
feature, make sure the Listening In
setting is switched ON, see opposite.
To switch the Listening In
function on/off
Press RIGHT to open the menu.
Press DOWN to scroll to
Base
Settings
.
Press OK.
Press DOWN to scroll to
Add.
Features
.
Press OK.
Press DOWN to scroll to
Listening In
.
Press OK.
Enter the System PIN (original
setting
0000
)
REJECT
OK
OKOK
OK
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USING THE TELEPHONE
Press the OK display button.
Enter the telephone number.
Scroll DOWN to
Enter Name
.
Enter the name.
Entering names:
Enter the name using the
letters on the keypad. For
example, to enter the name
TOM:
Press the 8 button,
T
appears
on the display.
Press the 6 button three times
until the display shows
O
.
Then press the 6 button to
display
M
.
For the full character map, see
page 23.
Press MENU then
Save Entry
is displayed.
Press the OK display button.
Or
To enter their birthday:
Scroll down to
Annivers: Date
.
Enter the person’s birthday
Press the OK display button.
Press SAVE to confirm.
Press RED PHONE to return
to the idle display.
OK
To store an entry in the
main directory
Press the DIRECTORY button.
Display shows
New Entry
.
Using the main directory
and extra directory
You can store a total of up to 200 names
and numbers, in the main directory,
SMS directory and Extra directory
depending on the length of each entry.
You can enter up to 32 digits and up to
16 letters.
The Extra directory – opened by
pressing the button on the keypad –
gives you extra quick access to your 9
most important and/or frequently used
numbers.
You can create a main directory, SMS
directory and Extra directory just for
your handset. You can also copy each
directory to other handsets registered
to the same base station, see page 29.
MENU
OK
8
TUV
6
MNO
6
MNO
Press OK.
Listening In
with a
indicates it is switched on.
Or
Press OK again to switch off,
the disappears.
Press RED PHONE to return
to the idle display.
OK
OK
SAVE
OK
Note
Please refer to the section ‘Add
Birthday Alert’, page 25.
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USING THE TELEPHONE
Note
The first letter of each name, and the
first letter after a punctuation mark
are automatically shown as capitals.
Letters are always added to the left of
the cursor.
Press to switch between capitals
and lower case.
Press to move the cursor.
Press to delete from right to left.
Press 1 to enter a blank space.
1
C
1st 2nd 3rd 4th 5th 6th 7th 8th 9th 10th 11th 12th 13th 14th
press press press press press press press press press press press press press press
1 £$¥
abc2äáàâãç
def3ëéèê
ghi4ïíìî
jkl5
mn o 6 ö ñ ó ò ô õ
pqrs
tuv8üúùû
wxy z 9ÿ ´øå
aA /()<=>%
.,?!0+-:¿¡‘;
#@\ &§
0
9
WXYZ
8
TUV
7
PQRS
6
MNO
5
JKL
4
GHI
3
DEF
2
ABC
1
Character map
These are the characters you can use when storing a directory entry.
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USING THE TELEPHONE
To dial a name and number in
the main directory
Press DIRECTORY to open
the list.
Scroll DOWN to the entry
you want
Or
Enter the first letter of the
name you want, e.g. for Emma,
press 3 twice to search for
names beginning with E
Press the GREEN PHONE
button. The number is dialled.
To view entries in the
main directory
Press the DIRECTORY button.
Press UP or DOWN to scroll
to the entry name you want.
Press VIEW to see the entry
details.
Press RED PHONE to return
to the idle display.
To edit entries in the
main directory
Press the DIRECTORY button.
Press UP or DOWN to scroll
to the entry name you want.
Press the VIEW display button
to see the entry details.
Press the EDIT display button.
Edit the number, if necessary
using the LEFT/RIGHT and
DELETE buttons.
Scroll DOWN to edit the name.
If the name is correct, press
the MENU display button.
Save Entry
is displayed
Press OK to confirm.
Or
If you wish to edit the name,
enter a new name now using
the LEFT/RIGHT and DELETE
buttons.
If the name is correct, press
the MENU display button.
Save Entry
is displayed
Press OK to confirm.
VIEW
VIEW
EDIT
MENU
OK
MENU
OK
C
C
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USING THE TELEPHONE
To add a birthday alert to
an entry
You can save birthdays in
the directory along with a
reminder alarm to help you
remember them. When the
birthday date and time you
have set arrives, the handset
will automatically alert you.
Press the DIRECTORY button.
Scroll UP or DOWN to scroll
to the entry name you want.
Press VIEW to see the entry
details.
Press EDIT
Scroll DOWN to
Annivers:
Press RIGHT to open the
Anniversary section.
Enter the date and time you
want for the alarm call.
Then select whether you want
to be reminded by a Visual or
Ringer alert.
Press the OK display button.
Press SAVE to confirm.
Press RED PHONE to return
to the idle display.
To delete an entry from the
main directory
Press the DIRECTORY button.
Press UP or DOWN to scroll
to the entry name you want.
Press RIGHT.
Press DOWN to scroll to
Delete Entry
.
Press the OK display button.
Display shows
Entry has been
deleted
.
You can either delete another
entry, or
Press RED PHONE to return
to the idle display.
VIEW
EDIT
OK
SAVE
Birthday alert signal
A birthday alarm is signalled by
showing the directory entry and
icon. If you have set a ringer alert, the
melody selected is played.
To stop a birthday alert
When the alert rings or the
visual alert is displayed
Press the OFF display button.
Or
Press SMS to send a text
message to the person.
OFF
SMS
OK
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USING THE TELEPHONE
To delete the entire main
directory
Press the DIRECTORY button.
Press UP or DOWN to scroll
to the entry name you want.
Press RIGHT.
Press DOWN to scroll to
Delete List
.
Press the OK display button.
Display asks
Delete all
entries?
Press YES to confirm or NO
to exit.
Scroll DOWN to Enter Key.
Press LEFT/RIGHT to select a
button number,
0
or
2
-
9
under
which to store the entry.
Press SAVE to confirm.
Add another entry or press
RED PHONE to return to the
idle display.
OK
Extra directory
This is an additional directory where
you can store up to 10 of your most
important and/or frequently dialled
names and numbers.
SAVE
To store an entry in the
Extra directory
Press the EXTRA DIR button.
Display shows
New Entry
.
Press the OK display button.
Enter the telephone number.
Scroll DOWN to Enter Name.
Enter the name.
To dial from the
Extra directory
Press and hold the single
number assigned to the Extra
directory entry you want. The
phone number is displayed.
Press the GREEN PHONE
button. The number is dialled.
Or
Press the EXTRA DIRECTORY
button to open the list.
Scroll DOWN to the entry
you want
Press the GREEN PHONE
button. The number is dialled.
OK
YES
or
NO
Note
To view/edit or delete entries from
the Extra directory, press the
button and then follow instructions
on pages 24 and 25.
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USING THE TELEPHONE
To delete the entire
Extra directory
Press the DIRECTORY button.
Press UP or DOWN to scroll
to the entry name you want.
Press RIGHT.
Press DOWN to scroll to
Delete List
.
Press the OK display button.
Display asks
Delete all
entries?
Press YES to confirm or NO
to exit.
OK
YES
or
NO
Note
This Extra directory does not “name
and number match” when used with
Caller Display.
VIP
To mark a directory/Extra directory
entry as a VIP.
You can select particularly important
entries as VIPs. You can then assign a
different ringer melody to the entry so
you can tell who's calling by the ring.
After the phone starts ringing, your
Diverse 5400 recognises the caller's
number and changes the ring to the
VIP melody you have selected.
To mark a directory/Extra
directory entry as a VIP
Press the DIRECTORY button.
Press UP or DOWN to scroll
to the entry name you want.
Press RIGHT.
Press DOWN to scroll to
VIP Entry
.
Press RIGHT to open the VIP
options list.
Press RIGHT to switch VIP ON.
Press DOWN. The current
melody is played.
Press LEFT/RIGHT to scroll
through and hear the 10
melody options.
Press SAVE to select the
melody option you want.
Press RED PHONE to return
to the idle display.
Note
You must have Caller Display
working in order for this feature
to work.
SAVE
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USING THE TELEPHONE
To copy numbers to the
directory from the Redial and
Calls list
When the Redial or Calls list
telephone number is displayed:
Press RIGHT to open the
Options list
.
Scroll DOWN to
Copy to
Directory
.
Press the OK display button.
A new directory entry is
opened.
Scroll DOWN to
Name
.
If you wish, enter a name to
go with the number.
Scroll DOWN to
Date
.
Enter birthday details if
required.
Press the SAVE display button.
Press RED PHONE to return
to the idle display.
Copying numbers
OK
SAVE
To copy a number from an
SMS text message to the
directory
Press the ENVELOPE button.
Press OK to open the SMS list.
Scroll DOWN to the SMS you
want.
Press READ. The message is
displayed.
Press MENU to open the menu.
Scroll DOWN to
Copy to the
directory
.
Press OK.
Scroll DOWN to
Name
.
Use the keypad to enter the
name.
Press MENU to open the menu.
Display shows
Save entry
.
Press OK to confirm.
Press RED PHONE to return
to the idle display.
OK
OK
OK
READ
MENU
MENU
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USING THE TELEPHONE
To copy an SMS sender’s
phone number
Press the ENVELOPE button.
Press OK to open the SMS list.
Scroll DOWN to the SMS you
want.
Press MENU to open the menu.
Scroll DOWN to
Copy to the
directory
.
Press OK.
Scroll DOWN to
Name
.
Use the keypad to enter the
name.
Press MENU to open the menu.
Display shows
Save entry
.
Press OK to confirm.
Press RED PHONE to return
to the idle display.
OK
OK
OK
MENU
MENU
To copy a directory entry or
the whole directory list to
another handset
Press DIRECTORY to open the
directory.
Scroll DOWN to the entry you
want.
Press RIGHT to open the
Options list.
Scroll DOWN and select either:
Copy Entry
– to copy an
individual entry.
Or
Copy List
– to copy the whole
directory list.
Press OK.
Scroll DOWN to the handset
you want to copy to e.g.
INT 2
.
Press OK to confirm.
Press RED PHONE to return to
the idle display.
OK
OK
Note
You will only be able to copy directory
entries if you are using the Diverse
5300 or 5400 handset.
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USING THE TELEPHONE
To copy and change a
directory entry
Press DIRECTORY to open the
directory.
Scroll DOWN to the entry you
want.
Press RIGHT to open the
Options list.
Scroll DOWN to
Copy and Edit
.
Press the OK display button.
Edit the number, if necessary.
Scroll DOWN to
Name
.
Edit the name, if necessary
Scroll DOWN to
Date
.
Edit birthday details if
required.
Press the SAVE display button.
Press RED PHONE to return
to the idle display.
OK
SAVE
Note
VIP settings or voice commands
cannot be copied.
Redial
Your handset automatically saves the
last 10 telephone numbers dialled into
a redial list.
To dial a number in the
redial list
Press the REDIAL display
button. The last number
dialled will be displayed.
Press DOWN to scroll through
the redial list.
Press the GREEN PHONE
button to dial the number.
To edit a number in the
redial list
Press the REDIAL display
button. The last number
dialled will be displayed.
Press DOWN to scroll to the
number you want.
Press RIGHT to open the
menu.
Press DOWN to highlight
Display Number
.
Press OK.
Use LEFT/RIGHT button to
move the cursor and make the
changes you want.
OK
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USING THE TELEPHONE
To delete a number in the
redial list
Press the REDIAL display
button. The last number
dialled will be displayed.
Press DOWN to scroll to the
number you want.
Press RIGHT to open the
menu.
Press DOWN to highlight
Delete Entry
.
Press the OK display button.
Display shows
Entry has been
deleted
.
Press the RED PHONE button
to return to the idle display.
To copy a number into the
directory
See ‘Copying numbers’, page 29.
OK
Press the REDIAL button.
Scroll DOWN to the number
you want to redial
Press MENU.
Automatic Redial
is displayed.
Press OK to confirm.
The display will show e.g.
Automatic Redial
0208 123 4567
Press the RED PHONE button
to return to the idle display and
cancel the automatic redial.
Automatic redial
Your BT Diverse 5400 can
automatically redial a number
for you every 20 seconds until
the called number rings. If the
called person does not answer,
the call will be terminated
after approx. 30 seconds. Your
BT Diverse 5400 will attempt
to redial up to 10 times.
OK
MENU
Note
Automatic redial will be cancelled if
you make a call to another telephone.
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USING THE TELEPHONE
Voice dialling
You can make calls by speaking the
name of the person you want into your
handset.
Up to four different users can record
names for voice dialling.
A total of 29 names can be recorded for
voice dialling.
Remember that your Diverse 5400 will
only respond to voice that has made the
original recording.
Changing a Voice dialling
name
If you want to change the
voice dialling name for any
entry, you must first delete the
existing recording and then re-
record a new name.
To record a name for
Voice dialling
Once you have created a
directory entry, you can add a
recording for Voice dialling.
Press DIRECTORY to open the
directory.
Scroll DOWN to the entry
you want.
Press VOICE. The User list is
displayed.
Press UP/DOWN to select the
User 1-4 identity you want,
e.g.
User 1
.
Press OK.
Press RECORD and follow the
simple on-screen prompts to
record the person's name.
Press RED PHONE to return
to the idle display.
To call a number using
Voice dialling
Press and hold the UP button.
Display shows
Please Speak
Now
.
Speak the name of the person
you want in the same manner
as your recording.
You hear the name repeated
and the number is displayed
and dialled.
If the name is not recognised,
the display shows
Voice Not
Recognised
. Repeat Voice
dialling.
Press RETURN to go back to
the start of voice recording.
VOICE
OK
RECORD
Note
If your recording sounds too similar
to another recording, a message
tells you.
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USING THE TELEPHONE
To assign or change a user
name
Instead of having to remember
which user you are – User 1-4
– you can set your own name
for Voice dialling.
Press DIRECTORY to open
the directory.
Scroll DOWN to the entry
you want.
Press VOICE.
If necessary scroll DOWN to
select the User you want.
Press EDIT.
Press DELETE to delete the
current User name.
Enter the User name you
want, e.g. your name.
Press SAVE to confirm.
Press RED PHONE to return
to the idle display.
VOICE
EDIT
SAVE
C
To play your Voice dialling
recording
Press DIRECTORY to open
the directory.
Scroll DOWN to the entry you
want.
Press VOICE.
Press DOWN to scroll to the
User you want.
Press OK. The first Voice
dialling name in the User list
is displayed.
Press DOWN to scroll to the
entry you want.
Press PLAY to hear the
recording.
Either scroll to more names in
the list.
Or
Press RED PHONE to return
to the idle display.
VOICE
OK
PLAY
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USING THE TELEPHONE
To delete a Voice
dialling name
Press DIRECTORY to open
the directory.
Scroll DOWN to the entry
you want.
Press VOICE.
If necessary, press DOWN to
scroll to the user you want.
Press RIGHT. Voice dialling
entries have a displayed.
Press RIGHT to open the
Menu.
Scroll down to
Delete Name
.
Press OK. Display shows
Voice Prompt Deleted
.
To switch the caller
announcement on/off
Press RIGHT to open the
menu.
Scroll DOWN to
Audio
Settings
.
Press OK.
Scroll DOWN to
Ringer
Settings
.
Press OK. Display shows
Ext. Calls
.
Press OK.
Scroll DOWN to highlight
Announce On/Off
.
Press RIGHT to switch
between
On
and
Off
.
Press SAVE to confirm the
setting displayed.
Press RED PHONE to return
to the idle display.
Announcing the caller
If you have recorded a Voice dialling
name with a directory entry, when that
number calls, your Diverse 5400 will
announce the name you have recorded.
For the announcement to work, the
number must be received by your
network’s Caller Display service.
OK
OK
OK
SAVE
VOICE
OK
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USING THE TELEPHONE
Available memory
The memory is shared by the main and
Extra directories. The total memory
available is displayed.
To access available memory
Press DIRECTORY to open
the directory.
Scroll DOWN to any entry.
Press RIGHT to open the
Options list.
Scroll DOWN to
Available
memory
.
Press RIGHT. The number of
entries available is shown.
Press RED PHONE to return
to the idle display.
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BT CALLING FEATURES
Caller Display and other
BT Calling Features
IMPORTANT
To use Caller Display and Call Waiting
you must first subscribe to the Services
from your Network Provider. For more
information on BT’s Calling Features
call BT free on 0800 800 150.
Note
Calls that are ‘withheld’, ‘unavailable’
or ‘international’ are not stored in
the Calls list, as there is no telephone
number sent via the Network.
Note
If you have a new call in your Calls
list, the icon will flash on the
handset display.
If you subscribe to a Caller Display
service you can see who is calling on
your handset display, as well as the
date and time of their call (unless the
number has been withheld).
If you have stored a name to go with
the number in your handset directory,
the name will be display instead.
Please ensure that you have stored the
full telephone number, including the
area code, otherwise the name will not
match the number stored in the
directory.
If the caller has withheld their number,
the display will show
WITHHELD
.
If you call from another handset, the
display shows either the handset
number and INT or the name assigned
to that handset.
Calls list
The Calls list contains details of up to
30 callers.
You can set whether the Calls list
contains details of only calls you have
missed (this is the default setting) or all
received calls.
You can display, scroll through and dial
numbers in the list and copy them to
the directory.
If a call is received when the Calls list is
full then the oldest entry will be
deleted automatically.
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BT CALLING FEATURES
The Calls list screen
Type of Calls list:
Missed Calls
or
All Calls
.
Most recent call is
displayed first.
Number of calls.
Phone number of caller.
Date and time of call.
Press to delete the call from
the list.
Press ANSWER to call the
number displayed.
The call is new.
The call details have been
viewed.
The button lets you open:
Calls list.
Network Mailbox.
Text messages (SMS).
ANSWER
DELETE
NEW CALL
OLD CALL
Press OK. The most recent
call is displayed.
Press RIGHT to open the
menu.
Press the DOWN button to
scroll to
Calls Settings
.
Press OK. The current setting
Missed Calls
or
All Calls
is
ticked.
To select the option you want:
Press OK to confirm.
Press RED PHONE to return
to the idle display.
To view, call or delete
numbers in the Calls list
Press the ENVELOPE button.
Scroll DOWN to
Calls List
or
SMS
.
Press OK. Details of the most
recent incoming call are
displayed.
Press DELETE to clear the
entry and see the next one.
Or
Press ANSWER to dial the
number displayed.
Or
Press UP/DOWN to scroll
through the list.
To set Calls list to contain all
calls received or missed calls
The default setting is to
display missed calls only.
Press the ENVELOPE button.
Press the DOWN button to
scroll to Calls List.
OK
ANSWER
OK
OK
OK
DELETE
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BT CALLING FEATURES
Note
To exit the Calls list at any time,
press the RED PHONE button until
you reach the idle display.
Note
To copy a Calls list number to the
directory or Extra directory see
‘Copying numbers’, page 29.
To delete the entire Calls list
Press the ENVELOPE button.
Scroll DOWN to
Calls List
or
SMS
.
Press OK. Details of the most
recent incoming call are
displayed.
Press RIGHT to open the
menu.
Press DOWN to scroll to
Delete Calls List
.
Press OK to confirm.
Press RED PHONE to return
to the idle display.
To accept a waiting call
During a call when you hear
the Call Waiting beeps:
The number (or name if stored
in the directory) of the second
caller will flash on the display.
Press the MENU display
button.
Display shows
Accept Call
Waiting
.
Press OK.
Press the UP/DOWN buttons
to switch between callers.
OK
OK
Call Waiting
If you subscribe to a Call Waiting
service, when you are on a call and
another person tries to call you, the
second caller's number will appear on
the handset display and you will hear
an intermittent beep through the
handset. This is to alert you to the
other caller waiting to speak to you.
MENU
OK
SMS (text messaging)
For instructions on using the SMS
functionality, please refer to the separate
‘Using SMS user guide’.
Network Mailbox
By pressing the button you can
also access your network mailbox facility
whether it is behind a switchboard or
via 1571.
For instructions on setting up and
operating this function, please refer to
page 41, “To set one-touch access to your
messages”.
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BT CALLING FEATURES
Other BT Calling Features
Your Diverse 5400 handset helps you use
your Network's special services. For full
details ask your Network provider.
Options before you make a call
Before you make a call you can:
Withhold your number from being
sent for one call.
Switch Call Waiting on/off.
Switch off Ring Back.
Divert all calls to another number.
(This is a subscription service.)
To withhold your number
from being sent
Your number appears on the
display of the person you call.
You can withhold it from the
next call.
Enter 141 before dialling the
number you are calling.
Or
Press the RIGHT button to
open the menu.
Press the DOWN button to
scroll to
Select Services
.
Press OK.
Withhold number
is
highlighted.
Press OK.
Enter the telephone number
you want to call.
Press GREEN PHONE.
The number is dialled and
your number is withheld from
this call.
1
4
GHI
1
To switch Call Waiting on/off
The default setting is on.
Press the RIGHT button to
open the menu.
Press the DOWN button to
scroll to
Select Services
.
Press OK.
Press the DOWN button to
scroll to
All Calls
.
Press OK.
Press the DOWN button to
scroll to
Call Waiting
.
Press OK.
Press LEFT/RIGHT to select
between
On
and
Off
.
Press RED PHONE to return
to the idle display.
OK
OK
OK
OK
OK
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BT CALLING FEATURES
Ring Back Off
If you make a call and the
number is engaged you can set
your phone to ring you back
once the number is free by
pressing 5. If you want to cancel
this request, i.e. if you have to
go out before the call rings back.
Press the MENU button to open
the menu.
Press the DOWN button to
scroll to
Select Services
.
Press OK.
Press the DOWN button to
scroll to
Ringback Off
.
Press OK.
To set Call Divert
You can divert all incoming
calls to another number where
you can be reached.
You can divert:
All calls
– calls are put
straight through to the
number you have set.
No answer
– calls are
forwarded if your phone is
not answered.
When busy
– calls are
forwarded if your phone is
engaged.
Press the RIGHT button to
open the menu.
Press the DOWN button to
scroll to
Select Services
.
Press OK.
Press the DOWN button to
scroll to
All Calls
.
Press OK.
Press the DOWN button to
scroll to
Call Divert
.
Press OK.
Press LEFT/RIGHT to select
All calls
,
No answer
or
When busy
.
Scroll DOWN to
Call no
.
Press RIGHT. Display shows
Phone Number:
.
Enter the telephone number to
which you want calls diverted.
Press the MENU button.
Press OK to save the entry.
Scroll DOWN to
Status
.
Press RIGHT to select
On
or
Off
.
Press RED PHONE to return
to the idle display.
5
JKL
MENU
OK
OK
Note
Call Divert is a subscription service
with your Network provider. You
may be charged a fee.
OK
OK
OK
MENU
OK
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ADDITIONAL FEATURES
To set or change one-touch
access to your messages
Press the RIGHT button to open
the menu.
Press DOWN to scroll to
Voice Mail
.
Press OK. Display shows
Set Key 1
.
Press OK. Display highlights
Network Mailb
.
Press OK. Display shows
Enter mailbox number
.
Enter the telephone number
of your messaging service.
For example, 1571 to access
‘BT Answer’ voice mail service.
Press the MENU button.
Press OK. Display shows
Entry Saved
.
Press RED PHONE to return to
the idle display.
Voice Mail
If you have Call Minder or a Network
Messaging service on your telephone
line, you can set the 1 button to access
your messages.
Additional features
To set up quick access to
your Voice Mail service when
connected to a switchboard
e.g. Meridian Mail
Follow the steps given above,
but when you come to enter
the telephone number of your
messaging service, you will
need to follow the example
below:
Enter the access number
for your messaging service
e.g. 7000.
Press and hold the RECALL
button until
P
is displayed to
enter a pause in the dialling
sequence.
Enter your extension number
followed by a
#
, e.g. 1234
#
.
Press and hold the RECALL
button until
P
is displayed to
enter another pause in the
dialling sequence.
Enter your pin followed by a
#
, e.g. 0000
#
.
The entire number should look
like this:
7000P1234#P000000#
OK
OK
OK
OK
MENU
R
R
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ADDITIONAL FEATURES
Press and hold down the
1 button.
When set up it will take you
into your message service. If
during the set up you entered
your security PIN as well as
the telephone number you will
be taken quickly into your
messages. If the security PIN
was not included you will have
to enter this number now
followed by a
#
.
You will be taken into your
messages.
Press RED PHONE to return
to the idle display.
Note
If you store your security PIN as part
of a quick access number, anyone with
access to the handset will be able to
retrieve your messages.
To call your Network Voice
mailbox
Press OK.
Press RED PHONE to return
to the idle display.
OK
1
Note
If your handset is registered to an
answering machine base i.e.
BT Diverse 5450 you will be given the
choice of accessing your answering
machine messages or Network
Messaging Service. See your
BT Diverse 5450 user guide for further
information.
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HANDSET SETTINGS
Handset settings
You can choose a range of settings to suit your
personal preferences.
To set the date and time
If you have subscribed to a
Caller Display service your BT
Diverse 5400 will automatically
set the correct date and time
when you receive your first call.
You can also set the date and
time manually.
Press the RIGHT button to open
the menu.
Press DOWN to scroll to
Calender/Clock
.
Press OK.
Press DOWN to scroll to
Date/Time
.
Press OK.
Enter the date – day, month,
year.
Scroll DOWN to
Time
and enter
the time – hours, minutes.
Scroll DOWN to
Time Mode
.
Press LEFT/RIGHT to switch
between the 12 and 24 hour
clock.
Press SAVE to confirm.
Press RED PHONE to return to
the idle display.
OK
OK
SAVE
Alarm clock
Providing the date and time has been
set, your BT Diverse 5400 provides
alarm clock functions.
To use the alarm clock
Press the RIGHT button to
open the menu.
Press DOWN to scroll to
Calender/Clock
.
Press OK.
Press DOWN to scroll to
Alarm Clock
.
Press OK.
Press LEFT/RIGHT to switch
the alarm clock function
On
.
Scroll DOWN to
Time
.
Enter the time at which you
want the alarm to go off,
e.g. 0730 for 7.30am.
If your handset is set to
12 hour mode, press the
AM/PM display button to
switch between
am
and
pm
Press SAVE to confirm.
Press RED PHONE to return
to the idle display.
OK
OK
AM/PM
SAVE
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HANDSET SETTINGS
To switch the alarm off
When the alarm goes off, it will
ring for 30 seconds.
Press the SILENCE display
button to switch the alarm off.
SILENCE
Note
The alarm clock will ring only if the
handset is in idle mode. It will not ring
if the handset is being used as a room
monitor or while a call is being made.
To set a different ringer melody
and volume for the alarm clock, see
page 47.
To prevent the alarm
from ringing
Press the RIGHT button to
open the menu.
Press DOWN to scroll to
Calender/Clock
.
Press OK.
Press DOWN to scroll to
Alarm Clock
.
Press OK.
Press LEFT/RIGHT to switch
the alarm clock function
Off
.
Display shows
Save
. Press the
OK button.
Press RED PHONE to return
to the idle display.
OK
OK
OK
Appointments
You can use your handset to remind
you of up to 5 appointments.
To set an appointment
reminder call
Press the RIGHT button to
open the menu.
Press DOWN to scroll to
Calender/Clock
.
Press OK. Display shows
Set Appoints
.
Press OK. Display highlights
Appointment 1
.
If required, scroll DOWN to
another appointment setting
1-5
.
Press OK.
Press LEFT/RIGHT to switch
the appointment
On
.
Scroll DOWN to
Date
.
Enter the date of the
appointment – day, month,
e.g. 2005 for 20th May.
Scroll DOWN to
Time
.
Enter the time of the
appointment – hours, minutes,
e.g. 1530 for 3.30pm
Scroll DOWN to
Notes
.
Press the EDIT display button.
OK
OK
OK
EDIT
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HANDSET SETTINGS
Enter the name or place, up to
16 characters.
Press OK.
Press SAVE to confirm.
Press RED PHONE to return
to the idle display.
OK
SAVE
Note
If you do not enter a name, the display
will show Appointment when you
receive the reminder call.
You can set a different ringer melody
and volume for appointment reminder
calls, see page 47.
Appointment details will only be
displayed when the handset is in idle
mode. It will not be shown if the
handset is being used as a room
monitor or while a call is being made.
If required, scroll DOWN to
another appointment setting
1-5
.
Press OK.
Press LEFT/RIGHT to switch
the appointment
Off
.
Press SAVE to confirm.
Press RED PHONE to return
to the idle display.
OK
SAVE
To cancel an appointment
reminder call
Press the RIGHT button to
open the menu.
Press DOWN to scroll to
Calender/Clock
.
Press OK. Display shows
Set Appoints
.
Press OK. Display highlights
Appointment 1
.
To receive the appointment
alarm
When the alarm goes off, it will
ring for 30 seconds.
Press the SILENCE display
button. The Appointment is
then deleted from the list.
OK
OK
SILENCE
To view and delete missed
appointments and birthday
reminders
If you miss an appointment or
birthday reminder, it will be
saved in a list. You can view
and delete entries in this list.
Press the RIGHT button to
open the menu.
Press DOWN to scroll to
Calender/Clock
.
Press OK.
Scroll DOWN to
Missed Dates
.
OK
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HANDSET SETTINGS
Note
If there is a new appointment in the
list, the display shows
APPOINT
. You can
press this display button to open the list
of appointments and birthdays. Once
you have viewed the list, the
APPOINTS
display will disappear from the screen.
Emergency numbers cannot
be dialled while the keypad
guard is switched on.
Press and hold the
#
/KEY
button to use the keypad again.
Press OK.
Scroll DOWN through the list.
A missed appointment has a
symbol. A missed birthday
has a symbol.
Press DELETE to delete the
entry.
Press RED PHONE to return
to the idle display.
OK
DELETE
IMPORTANT
An incoming call automatically
switches the keypad on again. Once
the call is ended, the keypad reverts
to off.
To switch keypad guard
on/off
You can turn the handset
buttons off so that you do not
accidentally dial a number
when carrying the handset
around.
Press and hold the right hand
side of the
#
/KEY button.
Display shows and the
keypad is locked.
To change the handsfree/
earpiece volume
Press the RIGHT button to
open the menu.
Press DOWN to scroll to
Audio Settings
.
Press OK. Display highlights
H/set Volume
.
Press OK. You hear the
current handsfree speaker
volume.
Press LEFT/RIGHT to adjust
the volume.
Scroll DOWN to .
Press LEFT/RIGHT to adjust
the earpiece volume.
Press SAVE to confirm.
Press RED PHONE to return
to the idle display.
OK
OK
SAVE
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HANDSET SETTINGS
To change the ringer melody
and volume
You can choose from:
5 ringer volumes
(original setting =
3
).
Crescendo ring
(increasing volume).
10 ringer melodies.
You can also set time controls
where your handset will ring
more e.g. during the night.
You can choose different
settings for:
External calls.
Internal calls.
Appointment reminders
(to set an appointment
reminder, see page 44).
Alarm calls (to set an
alarm call, see page 43).
All calls.
Press the RIGHT button to
open the menu.
Press DOWN to scroll to
Audio Settings
.
Press OK.
Press DOWN to scroll to
Ringer Settings
.
Press OK. Display highlights
Ext. calls
.
If you wish, you can scroll
down to select individual
ringer and volume settings for
Internal calls, Appointment
reminder calls, Alarm calls or
for All calls.
Set melody and volume:
Press OK, the current volume
and melody is displayed.
Press LEFT/RIGHT to select
the volume you want.
Scroll DOWN to the melody
setting.
Press LEFT/RIGHT to select
the melody you want.
Scroll DOWN to
Announce
.
If you have recorded names
for Voice dialling, your Diverse
5400 will announce those
names when you are called.
Press LEFT/RIGHT to switch
between
On
and
Off
.
Set the time control, if required
(this is only available under the
Ext. Calls menu).
Press the TIME C display
button to see the time control
screen.
OK
OK
OK
TIME C
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HANDSET SETTINGS
Press LEFT/RIGHT to switch
between
On
and
Off
.
Scroll DOWN to
From
.
Enter the start time e.g. 2330
for 11.30pm.
Scroll DOWN to
Until
.
Enter the end time e.g. 0730
for 7.30am.
Scroll DOWN to .
Press LEFT/RIGHT to set the
volume.
Press SAVE to confirm the
time control.
Press SAVE to confirm the
full setting.
Press RED PHONE to return
to the idle display.
SAVE
SAVE
Shortcut buttons
To switch all ringer tones off
If you want to switch the
handset ringer off quickly you
can also press and hold the
/BELL button. The display
shows
All ringer tones off
,
then reverts to the idle screen
with the icon displayed.
To switch the current ring off
When the phone rings, press
the SILENCE display button.
If you have switched the ringer
off, you can set an ‘Attention’
beep to let you know when you
have a call.
When the ringer is switched off:
Press and hold the /BELL
button for 3 seconds. Display
shows
BEEP ON
. Incoming calls
will now be signalled by a
short beep.
Press and hold the /BELL
button again to switch the
ringer back on.
To turn the handset ringer
back on, press and hold the
/BELL. The display shows
All
ringer tones on
, then the idle
screen without the RINGER
MUTE symbol.
SILENCE
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HANDSET SETTINGS
To switch the first ringer
tone off
The first ringer tone of an
incoming SMS text message
is automatically switched Off.
You can change this to On.
However, if the first ringer
tone is switched on, and you
answer an SMS call on the first
ringer tone, the SMS text
message will be lost as your
phone will not have had the
time to receive it all.
Press the RIGHT button to
open the menu.
Enter the code 8919.
Press 0 to hear the first
ringer tone.
Or
Press 1 to switch the first
ringer tone off.
Press OK to confirm.
OK
0
1
Press OK.
Press DOWN to scroll to
Ringer Echo
.
Press OK to switch
On
or
Off
.
Press RED PHONE to return
to the idle display.
To adjust the ringer quality
In some situations the quality
of certain melodies may not
be as good as normal. You can
increase the quality of
melodies 4-10.
Press the RIGHT button to
open the menu.
Press DOWN to scroll to
Audio Settings
.
OK
OK
To change the display
language
Press the RIGHT button to
open the menu.
Press DOWN to scroll to
H/set Settings
.
Press OK.
Press DOWN to scroll to
Language
.
Press OK. The current
language is marked by a .
Press UP/DOWN to scroll
through the languages.
Press OK to select the
language you want.
Press RED PHONE to return
to the idle display.
OK
OK
OK
Note
If you accidentally select the wrong
language:
Press , then to
choose the right language OK .
2
ABC
7
PQRS
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HANDSET SETTINGS
To switch auto talk on or off
When you receive a call, you
can answer it simply by lifting
the handset off the base station.
This is called auto-talk. When
you switch auto-talk off, you
answer all calls by pressing
the GREEN PHONE button.
Press the RIGHT button to
open the menu.
Press DOWN to scroll to
H/set Settings
.
Press OK. Display highlights
Auto Answer
. A means
auto answer is switched On.
Press OK to select either
On
or
Off
.
Press RED PHONE to return
to the idle display.
OK
OK
To switch off your handset’s
beeps and tones
You can switch off and on:
Key beeps when you press
each button on your handset
Confirmation beeps when you
have finished making a setting
or action on your handset.
Battery Low warning beep.
You can also set this to sound
only during a call.
Press the RIGHT button to open
the menu.
Press DOWN to scroll to
Audio Settings
.
Press OK.
Press DOWN to scroll to
Advisory Tones
.
Press OK.
Press LEFT/RIGHT to switch
Key Tones
On
or
Off
.
Scroll DOWN to Confirm.
Press LEFT/RIGHT to switch
confirmation tones
On
or
Off
.
Scroll DOWN to
Battery
.
Press LEFT/RIGHT to switch the
battery tones
On
,
Off
or
In Call
.
Press SAVE to confirm.
Press RED PHONE to return to
the idle display.
OK
OK
SAVE
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HANDSET SETTINGS
To reset a handset
You can restore a handset to
its factory settings.
The handset’s registration, the
main Directory, Extra
directory, SMS directory and
the Calls list are not affected.
Press the RIGHT button to
open the menu.
Press DOWN to scroll to
H/set Settings
.
Press OK. Display shows
Auto Answer
.
Scroll DOWN to
Reset Handset
.
Press OK.
Press YES to confirm or NO
to exit.
Press RED PHONE to return
to the idle display.
The settings after a reset will be:
Base station
selection Best base
Handset volume 1
Handsfree volume 3
Ringer volume 5
Time control for
ringer volume Off
Ringer melody 1
Name announcement Off
Auto talk On
Handset beeps and
tones On
Display language English
Character map English
Alarm clock/
appointment Off
Appointment name Deleted
Redial list Empty
Room monitor Off
Room monitor
sensitivity High
Note
To cancel the reset at any time,
press RED PHONE button.
OK
OK
YES
NO
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HANDSET SETTINGS
Note
The room monitor function drains the
handset batteries more quickly than
normal use. Make sure the handset is
fully charged before leaving it in the
room to be monitored.
To switch the room monitor on
When there are sounds in the
room, the monitor function
detects them.
The listening handset then
rings either the receiving
handset selected or the phone
number you have set. You can
then listen.
Using a handset as a
room monitor
If you have at least two handsets
registered to your BT Diverse 5400
base station you can leave one handset
in a room and monitor the sounds in
the room by making an internal or an
external call to another handset. This
could be used, for example, in a child’s
bedroom.
Place the handset 1-2 metres away,
with the microphone facing the child.
Always check that the phones are
working properly.
Press MENU.
Scroll DOWN to
Add. Features
.
Press OK. Display highlights
Room Monitor
.
Press OK. Display shows the
Room Monitor setting.
Press RIGHT to switch the
Room Monitor setting
On
Scroll DOWN to
Call to
.
Press RIGHT.
Either enter the internal
number of a handset.
Or
Enter the telephone number of
a phone which you want to use
as a listening device.
Press MENU. Display shows
Save Entry
.
Press OK. Display returns to
the Room Monitor setting.
Scroll DOWN to
Level
.
Press LEFT or RIGHT to set
the sensitivity
Low
or
High
.
Press SAVE to confirm. The
room monitor function is now
switched on.
OK
OK
OK
SAVE
MENU
OK
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HANDSET SETTINGS
To change an external or
internal number on the room
monitor
You can select another
telephone to use as a listening
device.
Press MENU.
Scroll DOWN to
Add. Features
.
Press OK. Display highlights
Room Monitor
.
Press OK. Display shows the
Room Monitor setting.
Scroll DOWN to
Call to:
Press EDIT.
Press DELETE to delete the
current number.
Either
Enter a new external number
Press the MENU button.
Display shows
Save Entry
.
Press OK.
Or
Press INT to enter another
handset number.
Scroll DOWN to the handset
you want.
Press OK to confirm.
MENU
OK
OK
EDIT
C
MENU
OK
INT M
OK
To switch off the room
monitor
If you receive a room monitor
alert call, you can then switch
off the room monitor function.
Accept the room monitor
alert call:
Press 9 then
#
. The room
monitor is switched off after
about 90 seconds and no more
alert calls will be sent.
At the monitoring handset:
When you get back to the
room that was being monitored,
press OFF on the handset to
return it to idle mode.
Walk and talk
You can use any two BT Diverse 5400
handsets as walkie talkies providing
they are registered to the same base
station. The walkie talkie function
works when you are out of range of the
base station, for example, when you are
away on holiday.
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HANDSET SETTINGS
IMPORTANT
Two handsets will have an active range
between them of up to 300 metres.
For the Walkie Talkie function to work,
both handsets must be set to search
for Best Base, see ‘To select best base’,
see below.
Handsets cannot receive incoming calls
from external callers.
To select best base
If your handset is registered
at several base stations the
handset will automatically
switch to the base with the
strongest signal. You also need
this setting if you want to use
the handsets as walkie talkies.
Press MENU.
Scroll DOWN to
H/set Settings
.
Press OK.
Scroll DOWN to
Select Base
.
Press OK.
Scroll DOWN to
Best Base
.
Press OK. A appears by
Best Base
.
Press OK to confirm.
Press RED PHONE to return
to the idle display.
MENU
OK
OK
OK
OK
To switch Walk and Talk on/off
Press MENU.
Scroll DOWN to
Add. Features
.
Press OK.
Scroll DOWN to
Walk and Talk
.
Press OK. Display shows
Walk and Talk
.
Press OFF to switch the walkie
talkie function off.
MENU
OK
OK
OFF
To set a Walk and Talk
handset to room monitor
mode
When in Walk and Talk mode,
you can use one handset as a
room monitor.
Press RIGHT to open the
menu.
Scroll DOWN to
Room Monitor
.
Press OK.
Press LEFT or RIGHT to
switch Room Monitor On.
Scroll DOWN to
Level
.
Press LEFT or RIGHT to select
Low
or
High
.
OK
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HANDSET SETTINGS
Press SAVE to confirm.
The room monitor function
is switched on and the other
handset will be called if the
monitoring handset detects
a noise.
Press the OFF button on the
monitoring handset to switch
room monitoring off. The
handset will then return to
walkie talkie mode.
SAVE
OFF
Note
Always check handsets used as room
monitors for level sensitivity and to
confirm that the connection works.
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HELP
Help
Try these solutions to the most common problems.
Problem Possible cause Solution
Handset not registering. The charger is not powered.
Make sure that the power supply
There are no batteries in the
is plugged in at the charger and
handset.
switched on. Make sure that the
rechargeable batteries (included)
are fitted in the handset correctly.
Switch the handset off and then
back on again, place the handset
on to the base again and leave
for approx. 1 minute to try
registering again.
If this is still unsuccessful, then try a
manual registration (see page 13).
You have forgotten your base You have changed the PIN. Try entering the default PIN (0000).
station PIN number. If you have changed the PIN and
cannot remember the number you
will need to contact the BT Diverse
Helpline on 08457 908070.
No display. The handset is switched off. Hold down RED PHONE for
1 second.
The batteries may be flat. Charge or replace the batteries.
Nothing happens when you press Keyguard may be switched on. Hold down the
#
button for
any button. 1 or 2 seconds.
No connection between handset Are you out of range of the base Move closer to the base station.
and base station. station.
Handset is not registered. Register the handset.
Base station is not switched on. Check the mains power is connected
correctly.
Handset on the base does not Is another handset using the line Maximum charging power is only
charge. for a long time? possible when no calls are being made.
Is the handset placed on the base Make sure that the handset is placed
properly? on the base or in the charger correctly.
You will hear a confirmation tone.
Are the batteries in correctly? Check that you have put the batteries
in the right way, you will hear a
confirmation tone.
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BT Diverse Helpline 08457 908 070
57
HELP
The incoming caller’s number is The caller’s number has been Caller has to allow their number to
not displayed even though you withheld. be sent.
have Caller Display.
The handset or base station does The ringer has been switched off. Switch the ringer back on, see page 47.
Call Diversion has been set to Switch off Call Diversion, see page 40.
All Calls
You keep hearing the error beep You have pressed the wrong Check the prompts in the display
(a descending tone). button in a sequence. or refer to instructions in the
user guide.
Voice dialling does not work. You may be speaking too far Move to within 20cm of the handset
away from the handset. microphone.
There may have been too much Record your Voice dialling name in
background noise when recording quiet surroundings.
the Voice dialling name.
The other caller cannot hear me. You may have pressed the INT Press the RETURN display button.
button and muted the handset.
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BT Diverse Helpline 08457 908 070
58
GENERAL INFORMATION
General information
Within the 12-month guarantee period:
If you experience difficulty using the
product, prior to returning it, please
read the Help section beginning on
page 56, or contact the BT Diverse
Helpline on 08457 908070 for
assistance.
In the unlikely event of a defect
occurring, please follow the Helpline's
instructions for replacement or repair.
Outside the 12-month guarantee period:
If your product needs repair after the
guarantee period has ended, the repair
must meet the approval requirements
for connection to the telephone network.
We recommend that you contact the
Helpline on 08457 908070 and ask for
details of our recommended repair
agents.
Guarantee
Your BT Diverse 5400 is guaranteed for
a period of 12 months from the date of
purchase.
Subject to the terms listed below the
guarantee will provide for the repair of,
or at BT’s or its agent’s discretion the
option to replace the BT Diverse 5400,
or any component thereof, (other than
batteries), which is identified as faulty
or below standard, or as a result of
inferior workmanship or materials.
Products over 28 days old from the
date of purchase may be replaced with
a refurbished or repaired product.
The conditions of this guarantee are:
The guarantee shall only apply to
defects that occur within the 12
month guarantee period.
Proof of purchase is provided.
The equipment is returned to BT or
its agent as instructed.
This guarantee does not cover any
faults or defects caused by accidents,
misuse, fair wear and tear, neglect,
tampering with the equipment, or
any attempt at adjustment or repair
other than through approved agents.
This guarantee does not affect your
statutory rights.
BT Accessories and
replacement items
For a full range of accessories and
replacement items for BT products
please call 0870 240 5522,
or visit:
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BT Diverse Helpline 08457 908 070
59
GENERAL INFORMATION
Technical information
How many telephones can you?
All items of telephone equipment have
a Ringer Equivalence Number (REN),
which is used to calculate the number
of items which may be connected to
any other telephone line.
The BT Diverse 5410 or 5450 (with up
to 6 handsets) has a total REN of 1.
Any other instrument provided by BT
may be assumed to have a REN of 1
unless stated otherwise.
A total REN of 4 is allowed per telephone
line. (For example, if the BT Diverse
5410 or 5450 is used in conjunction with
three extension telephones, each with a
REN of 1, then the total REN = 4).
Only use approved power supply, item
code C39280-Z4-C478.
R&TTE
This product is intended for use within
the UK for connection to the public
telephone network and compatible
switchboards.
This equipment complies with the
essential requirements for the Radio
Equipment and Telecommunications
Terminal Equipment Directive
(1999/5/EC). In demonstration with
the Essential Requirement for efficient
use of the radio spectrum, the product
complies with TBR6. For a copy of the
Declaration of Conformity please
contact the BT Diverse Helpline on
08457 908070.
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BT Diverse Helpline 08457 908 070
60
INDEX
Index
Alarm clock 43
Appointment call 44
Announcing the caller 34
Auto talk on/off 50
Base selection 54
Batteries
charging 12
installing 12
performance 14
replacing 12
warning beeps 14
Beeps and tones 50
Belt clip 15
Birthday alert signal 25
Call divert 40
Call timer 18
Call Waiting 38
Caller Display 36
Calling Features 36
Call Divert 40
Caller Display 36
Calls list 36
Call Waiting 38
Ring Back 40
withhold your number 39
Voice Mail 41
Calls list 36
call number 37
copy to directory 29
delete a call 37
delete complete list 38
dial a number from 37
view 37
Calls
end 18
external 17, 18
handsfree 18
holding 20
internal 19
making 17
on hold 20
preparatory dialling 17
receiving 18
redial 30
secrecy 19
three-way 21
transferring 20
Character map 23
Copying numbers 29
Date set 15
Delete
all directory numbers 26, 27
Calls list call 37
complete Calls list 38
directory entry 25
redial list 31
De-register handset 13
Directory – main and extra 22
birthday alert signal 25
character map 23
copy entry to another
handset 29
delete all entries 26, 27
delete an entry 25
dial a number 24
edit an entry 24
extra directory 26
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BT Diverse Helpline 08457 908 070
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INDEX
store name and number 22
view an entry 24
VIP ringing 27
Display icons 8
Earpiece volume 46
Ending calls 18
External calls 17,18
Extra directory 26
Guarantee 58
Handset
beeps and tones 50
display icons 8
melody 47
on/off 17
reset 51
ringer 47
volume 47
Handset quick guide 7
Handsfree 18
Help 56
Holding calls 20
Internal calls 19
Keyguard 46
Language change 49
Listening In 21
Main menu 4
Making calls 17
Melody 47
Memory available 35
Music on hold 20
Network Mailbox 38
On/off
alarm clock 43
auto talk 50
beeps and tones 50
handset power 17
keyguard 46
room monitor 52
secrecy 19
walk and talk 54
Page a handset 19
Power connection 11
Preparatory dialling 17
Quick guide
display icons 8
handset 7
Range warning 14
Receiving calls 18
Redial 30
automatic 31
copy to directory 29
delete 31
dial number in redial list 30
edit number in redial list 30
Registering
handset 12
manually 13
REN, how many phones can I have? 59
Reset
handset settings 51
Room monitor 52
Safety information 10
Secrecy 19
Setting up 11
Shortcut buttons 48
Technical information 59
Three-way conversation 21
Time – set 15
Transferring calls 20
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BT Diverse Helpline 08457 908 070
62
INDEX
VIP ringing 27
Voice dialling 32
Voice Mail 41
retrieve messages 42
set one-touch access 41
set up quick access behind
switchboard 41
Volume
earpiece 46
handset ringer 47
handsfree 18, 46
Walk and talk 53
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Visit us at www.bt.com
Offices worldwide
The telecommunications services described in this publication
are subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of
contract. Nothing in this publication forms any part of any contract.
© British Telecommunications plc 2003.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
BT Diverse 5400 (08/03) 3
Designed and produced by The Art & Design Partnership Ltd.
Siemens number: A31008-S001-P002-1-7620
CE compliant to R&TTE Directive (1999/5/EC)
0682
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63


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