Manual BT Diverse 5310 (page 56 of 60) (English)

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BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191

User Guide

BT DIVERSE 5310

This equipment is not designed for making

emergency telephone calls when the power fails.

Alternative arrangements should be made for

access to emergency services.

This product is intended for connection to analogue

public switched telephone networks and private

switchboards in the UK.

FOR SMS

TEXT MESSAGING

YOU MUST SUBSCRIBE

TO A CALLER DISPLAY SERVICE

AND YOU MUST NOT WITHHOLD

YOUR TELEPHONE NUMBER.

A QUARTERLY FEE IS PAYABLE.

BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191

Please open this page for an ‘At a glance’ guide

to your BT Diverse 5310.

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INT MENU

BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191

At a glance

Microphone

Hash/Keyguard

Hold down to switch the

keypad guard on and off.

Extra Directory

Used to store an

additional 10 names and

numbers.

Keypad

Red phone

Press to end a call, return

the display to idle or turn

the power on and off.

Display

Displays the status

of your handset.

Handsfree

Use to answer

calls or make a call

in handsfree mode.

Green phone

For making and

answering calls.

Recall

Press for use with switchboards

and certain Network Services or

press and hold to enter a pause.

Calls list

Lets you access your

lists – calls and SMS.

Right hand side

Takes you into the

redial list.

Left hand side

Allows you to

make an internal call.

Right hand side

Takes you into the

menu options.

Left hand side

Lets you set the

alarm clock.

Star/bell

Switches the handset

ringer on and off.

One button

As well as being the

number one button hold

down to access your

Voice Mail service.

other handset answers you can

tell them you are transferring

the call.

Press the

RED PHONE button

to put the call through.

Note

You can also put the call through

without announcing it by immediately

pressing the RED PHONE button after

dialling the other handset.

Note

You can also page all handsets by

pressing the PAGE button on the base

station.

INT

USING

BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191

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To answer a waiting call

during an internal call

If you are making an internal

call and hear the Call Waiting

tone you can immediately take

the incoming call.

Press the

MENU button.

To accept Call Waiting, press

the

OK options button.

To reject Call Waiting, press

the DOWN navigation button.

The display shows

reject

Call Waiting

Press the

OK options button.

Note

If you accept Call Waiting you will

automatically terminate your

internal call.

USING

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BT CALLING FEATURES

Caller Display and other

BT Calling Features

IMPORTANT

To use Caller Display and Call Waiting

you must first subscribe to the Services

from your Network Provider. For more

information on BT’s Calling Features

call BT free on 0800 800 150.

Note

Calls that are ‘withheld’, ‘unavailable’

or ‘international’ are not stored in the

Calls list, as there is no telephone

number sent via the Network.

Note

If you have a new call in your Calls

list, the icon will flash on the

handset display.

If you subscribe to a Caller Display

Service you can see who is calling you

on your handset display, as well as the

date and time of their call (unless the

number has been withheld).

If you have stored a name to go with

the number in your handset directory,

the name will be displayed as well.

Please ensure that you have stored the

full telephone number, including the area

code, otherwise the name will not match

the number stored in the directory.

If the caller has withheld their number,

the display will show

WITHHELD

If you call from another internal

handset, the display shows the handset

number and

INT

Calls list

The Calls list contains the telephone

numbers of your last 10 callers.

Whether you take a call or not, the

caller’s details are stored in the Calls

list. You can display, scroll through and

dial numbers in the list and copy them

into the directory.

If a call is received when the Calls list

is full then the oldest entry will be

deleted automatically.

The button lets you open:

• Text messages (SMS).

• Network Mailbox.

• Calls list.

BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191

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BT CALLING FEATURES

To view the Calls list

When you have new calls, the

icon flashes in the display.

Press the

ENVELOPE button.

Press the

DOWN navigation

button until the display shows,

e.g.

Calls List: 03+07

In this example, you have

received 3 new calls and you

have 7 old calls (calls you have

already viewed).

Press the

OK options button to

display the most recent number

that called you.

Press the

UP or DOWN

navigation button to display

all your new calls, followed by

all your old calls.

WHEN A CALLS LIST ENTRY

IS DISPLAYED YOU HAVE THE

FOLLOWING OPTIONS:

To call the number:

Press the GREEN PHONE

button. The number displayed

is dialled.

To display the date and time

the call was received:

Press the MENU options

button.

Press the

DOWN navigation

button until the display shows

Date and Time

Press the

OK options button.

The date and time of the call

are displayed.

Press the

OK options button to

return to the Calls list.

To display the status of the call:

Press the MENU options

button.

Press the

DOWN navigation

button until the display shows

Status

Press the

OK options button.

The display shows whether the

call is a

New Call or an Old

Call and the number of the

call in the Calls list, e.g.

01/10

–

the first call in a list of ten.

Press the

OK options button to

return to the Calls list.

Note

To exit the Calls list at any time,

press the RED PHONE button until

you reach the idle display.

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BT CALLING FEATURES

To copy a number from the

Calls list to the directory:

Press the MENU options

button.

Press the

DOWN navigation

button until the display shows

Copy to Directory

Press the OK options button.

The number is displayed.

Press the

OK options button.

The display shows

Enter the name of the person

using the keypad.

Press the

MENU options

button.

The display shows

Save Entry

Press the OK options button.

Entry Saved

is displayed.

The display automatically

returns to show the Calls list.

To delete a call from the

Calls list:

Press the MENU options

button.

The display shows

Delete Entry

Press the OK options button.

The display shows

Entry has

been deleted!

The display then shows the

next Calls list entry.

To delete the whole Calls list:

Press the MENU options

button.

Press the

DOWN navigation

button until the display shows

Delete List

Press the OK options button.

The display shows

Calls list

empty!

Press the RED PHONE button

until you reach the idle display.

SMS (text messaging)

For instructions on using the SMS

functionality, please refer to the separate

‘Using SMS user guide’.

Network Mailbox

By pressing the button you can

also access your network mailbox facility

whether it is behind a switchboard or

via 1571.

For instructions on setting up and

operating this function, please refer to

page 31,

“To set one-touch access to your

messages”.

BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191

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BT CALLING FEATURES

To accept a waiting call

During a call when you hear

the Call Waiting beeps:

The number (and name if

stored in the directory) of the

second caller will appear on

the display.

Press the

MENU options

button.

Display shows

Accept Call

Waiting

Press the

OK options button.

Press the

UP or DOWN

navigation buttons to toggle

between callers.

Call Waiting

If you also subscribe to a Call Waiting

Service, when you are on a call and

another person tries to call you, the

second caller’s number will appear on

the handset display and you will hear

an intermittent beep through the

handset. This is to alert you to the

other caller waiting to speak to you.

Other BT Calling Features

Your BT Diverse 5300 handset helps you

use your Network’s special services. For

full details ask your Network provider.

Options before you make a call

Before making a call you can:

• Withhold your number from being

sent for one call.

• Switch Call Waiting on/off.

• Switch off Ring Back.

• Divert all calls to another number

(must be subscribed to).

To withhold your number

from being sent

Your number appears on the

display of the person you call.

You can withhold it from the

next call.

Press the MENU options button.

Press the DOWN navigation

button until the display shows

Select Services

Press the

OK options button.

The display shows

Withhold

Number

Press the OK options button.

Enter the telephone number

you want to call.

Press the

OK options button

to dial.

The number is dialled and your

number is withheld for this call.

BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191

BT Diverse Helpline – 08457 908 070

BT CALLING FEATURES

To switch Call Waiting on/off

You can choose whether to have

your Call Waiting service

switched on or off depending on

what you are doing i.e. if you

are using the Internet via your

PC and do not want Call Waiting

to interrupt you.

Press the

MENU options button.

Press the

DOWN navigation

button until the display shows

Select Services

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

For All Calls

Press the

OK options button.

Press the

DOWN navigation

button until display shows

Call Waiting

Press the

OK options button.

Press the

DOWN navigation

button to choose between

Off

Press the

OK options button.

Press the

RED PHONE button

until you reach the idle display.

Ring Back Off

If you make a call and the

number is engaged you can

set your telephone to ring you

back once the number is free

by pressing 5. If you want to

cancel this request i.e. if you

have to go out before the call

rings back.

Press the

MENU button.

Display shows

Select

Services

Press the

OK options button.

Press the

DOWN navigation

button until

Cancel Ringback

is displayed.

You will hear a Network

message confirming your

divert request.

Press the

OK options button.

Press the

RED PHONE button

until you reach the idle display.

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BT CALLING FEATURES

To set Call Divert

You can divert all incoming

calls to another number where

you can be reached.

You can divert calls:

•

All calls

– calls are put

straight through to the number

you have set.

•

No answer

– calls are

forwarded if your phone is

not answered.

•

When busy

– calls are

forwarded if your phone is

engaged.

Press the

MENU options button.

Press the

DOWN navigation

button until the display shows

Select Services

highlighted.

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

For All Calls

Press the

OK options button.

Display shows

Call Divert

Press the

OK options button

again.

Press the

UP or DOWN

navigation button to display

the option you want

All Calls

No Answer

When Busy

Press the

OK options button

again.

Select

Off

Press the

OK options button.

Enter the telephone number

you want your calls diverted to.

Press the

OK options button.

You will hear a Network

message confirming your

divert request.

Press the

RED PHONE button

until you reach the idle display.

Note

Call Divert requires subscription

from your Network provider. You

may be charged a subscription fee.

BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191

BT Diverse Helpline – 08457 908 070

ADDITIONAL FEATURES

To set one-touch access to

your messages

Press the MENU options button.

Press the

DOWN navigation

button until the display shows

Voice Mail

Press the

OK options button.

The display shows

Set Key 1

Press the

OK options button.

The display shows

Network

Mailbox

Press the

OK options button.

Enter the telephone number

of your messaging service.

For example,

1571 to access the

‘BT Answer’ voice mail service.

Press the

OK options button.

Display shows

Entry Saved

Press the

RED PHONE button

until you reach the idle display.

Voice Mail

If you have Call Minder or a Network

Messaging Service on your telephone

line you can set the 1 button to access

your messages.

Additional features

To set up quick access to

your Voice Mail service when

behind a switchboard e.g.

Meridian Mail

Follow the steps previously

given, but when you come to

enter the telephone number of

your messaging service, you

will need to follow the example

below:

Enter the access number for

your messaging service,

e.g.

7000

Press

and hold the RECALL

button until

is displayed to

enter a pause in the dialling

sequence.

Enter your extension number,

followed by a hash, e.g.

1234 #

Press

and hold the RECALL

button until

is displayed to

enter another pause in the

dialling sequence.

Enter your PIN followed by a

hash, e.g.

000000 #

The entire number should

look like this:

7000P1234#P000000#

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ADDITIONAL FEATURES

Press and hold down the

1 button or access your network

mailbox via the button.

When set up it will take you into

your message service. If during

the set up you entered your

security PIN as well as the

telephone number you will be

taken quickly into your

messages. If the security PIN

was not included you will have

to enter this number now,

followed by a

You will then be taken into

your messages.

Press the RED PHONE button

until you reach the idle display.

Note

If you store your security PIN as part

of the quick access number, anyone

with access to the handset will be able

to retrieve your messages.

Note

If your handset is registered to an

answering machine base i.e.

BT Diverse 5350 you will be given the

choice of accessing your answering

machine messages or Network

Messaging Service. See your

BT Diverse 5350 user guide for further

information.

To retrieve messages from

your Voice Mail service

Press the OK options button.

Press the RED PHONE button

until you reach the idle display.

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BT Diverse Helpline – 08457 908 070

HANDSET SETTINGS

To change the earpiece volume

and handsfree volume

You can choose from:

• 3 earpiece volume levels

• 5 handsfree loudspeaker

volume levels.

Press the

MENU options button.

Press the DOWN navigation

button until the display shows

Audio Settings

Press the

OK options button.

The display shows

Earpiece

Volume

Press the OK options button.

You hear the current earpiece

volume.

Press the LEFT or RIGHT

navigation button to set the

volume level you want.

Press the

OK options button.

Press the DOWN navigation

button to select the handsfree

volume.

Press the OK options button.

You hear the current handsfree

volume.

Press the LEFT or RIGHT

navigation button to set the

volume level you want.

Press the

OK options button to

confirm and save the settings.

Press the RED PHONE button

until you reach the idle display.

Handset settings

You can choose a range of settings to suit your

personal preferences.

To set the ringer volume

and melody

You can choose from:

• 5 ringer volumes (original

setting = 3)

• Crescendo ring (increasing

volume)

• Ringer off

• 10 ringer melodies

Press the MENU options button.

Press the

DOWN navigation

button until the display shows

Audio Settings

Press the OK options button.

Press the DOWN navigation

button until the display shows

Ringer Volume

Press the

OK options button.

You hear the current ringer

volume.

BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191

BT Diverse Helpline – 08457 908 070

HANDSET SETTINGS

Press the LEFT or RIGHT

navigation button to set the

ringer level you want.

Press the OK options button.

Press the

DOWN navigation

button to select the ringer

melody.

Press the

OK options button.

Select whether external calls or

internal calls:

Press the OK options button.

Press the UP or DOWN

navigation button to set the

ringer melody you want.

The melody is played and its

number shown.

Press the

OK options button to

confirm and save the settings.

A is displayed next to the

Set melody

Press the

RED PHONE button

until you reach the idle display.

Shortcut button

If you want to switch the handset

ringer off quickly you can also press

and hold the button. The

icon is displayed. To turn the handset

ringer back on press and hold down

the button again and the symbol

will disappear.

To change the display

language

Press the MENU options button.

Press the

DOWN navigation

button until the display shows

Handset Settings

Press the OK options button.

Press the DOWN navigation

button until the display shows

Language

Press the

OK options button.

Press the DOWN navigation

button to display the language

you want.

Press the OK options button

to confirm.

Press the

RED PHONE button

until you reach the idle display.

BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191

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Alarm clock

You can use your handset as an alarm

clock. You must set the date and time

before the alarm will work. The alarm will

ring daily until the setting is turned off.

To set the alarm

Press the ALARM CLOCK

options button.

Display shows

Alarm Clock

Press the

OK options button.

Display shows

Enter alarm

time

and the first digit of the

time will be flashing.

Enter the time you want the

alarm to go off at.

Press the

OK options button.

Use the

UP/DOWN navigation

button to select

am/pm

if in 12

hour mode.

Press the

OK options button.

Display shows

Entry Saved

Press the

RED PHONE button

until you reach the idle display.

The icon will be displayed

in the top right of the handset

display to indicate that the

alarm has been set.

To stop the alarm ringing

When the alarm goes off it

sounds like an incoming call

and lasts for about 30 seconds.

The display will also show

< < < Alarm Clock>>>

flashing.

Press any button to switch the

alarm off.

To cancel the alarm setting

The alarm will ring daily until

you cancel the setting.

Press the

ALARM CLOCK

options button.

Display shows

Alarm Clock

with a above the OK

options button.

Press the

OK options button.

You will hear a tone and the

will disappear. Press the

RED PHONE button until you

reach the idle display.

The icon will have

disappeared from the top of

the handset display.

Note

The alarm will only sound if the

handset is in idle mode. The alarm

will not sound if the Room Monitor

function is being used.

HANDSET SETTINGS

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Appointment call

You can use your handset to remind

yourself of an appointment. You can set

the time and date of the appointment

and enter a name for it. The alarm will

ring on the time and date you have set.

To set the appointment call

Press the MENU options

button.

Press the

DOWN navigation

button until the display shows

Calender/Clock

Press the

OK options button.

Display shows

Set Appointment

Press the

OK options button.

Display shows

Enter Date:

and the first digit is flashing.

Enter the day and month of

the appointment, e.g . for 20th

May enter

20.05

Press the

OK options button.

Display shows

Enter Time:

and the first digit is flashing.

Enter the hours and minutes

of the appointment.

Press the

OK options button.

Use the

UP/DOWN navigation

button to select

am/pm

if in 12

hour mode.

Press the OK options button.

Display shows

< Enter Text >.

Enter a name for the

appointment, e.g. Dentist,

using the keypad letters.

Press the

OK options button.

Display shows

Entry Saved

Press the RED PHONE button

to return to the idle display.

The icon will be displayed

in the top right of the handset

display to indicate that the

appointment has been set.

Note

Your handset will only display an

appointment if the handset is in idle

mode. An appointment will not be

displayed if the Room Monitor function

is being used or if a call is in progress.

HANDSET SETTINGS

BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191

BT Diverse Helpline – 08457 908 070

To stop the appointment call

alarm ringing

When the alarm goes off it

sounds like an incoming call

and lasts for about 30 seconds.

The display will also flash the

name of the appointment.

Press the

OK options button to

switch the alarm off.

To cancel a set

appointment call

Press the MENU options

button.

Press the

DOWN navigation

button until the display shows

Calender/Clock

Press the

OK options button.

Display shows

Set Appointment

with a underneath it.

Press the

OK options button.

You will hear a tone and the

will disappear to indicate

that the appointment has been

cancelled.

Press the

RED PHONE button

until you reach the idle display.

The icon will have

disappeared from the top of

the handset display.

To switch off your handset’s

beeps and tones

You can switch off and on:

• Key beeps when you press

each button on your handset

• Confirmation beeps when you

have finished making a setting

or action on your handset.

• Battery Low warning beep.

You can also set this to sound

only during a call.

Press the

MENU options button.

Press the DOWN navigation

button until the display shows

Audio Settings

Press the OK options button.

Press the

DOWN navigation

button until the display shows

Advisory Tones

Press the OK options button.

Press the OK navigation

button to switch the key tones

On or Off.

Press the

DOWN navigation

button to move to the next line.

Press the OK options button.

Press the UP or DOWN

navigation button to switch the

battery low beep On or Off or to

sound only during a call.

Press the

OK options button to

confirm the settings.

Press the RED PHONE button

until you reach the idle display.

HANDSET SETTINGS

BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191

BT Diverse Helpline – 08457 908 070

To switch auto talk on or off

When you receive a call, you

can answer it simply by lifting

the handset off the base station.

This is called auto-talk. When

you switch auto-talk off, you

answer all calls by pressing

the GREEN PHONE button.

Press the

MENU options button.

Press the

DOWN navigation

button until the display shows

Handset Settings

Press the

OK options button.

The display shows

Auto

Answer

Press the

OK options button.

A indicates auto talk is

switched on. Press the OK

options button again to switch

auto-talk off.

Press the

RED PHONE button

until you reach the idle display.

To reset a handset

You can restore a handset to

its factory settings.

The handset’s Registration,

the Directory and the Calls list

are not affected.

Press the

MENU options button.

Press the

DOWN navigation

button until the display shows

Handset Settings

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Reset Handset

Press the

OK options button.

The display shows

reset to

default?

Press the OK options button to

confirm reset.

The settings after a reset will be:

Ringer volume 3

Ringer melody 1

Auto talk On

Battery low beep On

Room monitor level off

Room monitor level high

Time control off

Display language English

Redial list deleted

Press the RED PHONE button

until you reach the idle display.

HANDSET SETTINGS

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To give a handset a name

rather than a number

The handsets when registered

are assigned numbers e.g.

INT 1

You can give the handset a

name instead of a number to

match the user or location,

e.g.

Anne

Office

The name can be up to 10

characters long.

Press the INT options button

to enter the internal call menu.

Press the

UP or DOWN

navigation button to select the

handset you want to change

the name or number of.

Press the DOWN navigation

button to display

Change

Handset Name

To switch keyguard on and off

You can lock the keypad so that

it cannot be used accidentally

while carrying it around.

Press and hold the

button.

When the keyguard is

switched on, the display will

show the icon.

Press and hold the

button to

switch the keyguard off.

INT

To change the internal number

of a handset

Your handsets are automatically

assigned internal numbers

between 1-6. You can change

these numbers.

Press the

INT options button

to display the list of handsets.

Press the

UP or DOWN

navigation button to select the

handset you want.

Press the

MENU options

button.

Edit Handset No.

is displayed.

Press the

OK options button.

Note

This name will only appear in the

internal list of handsets.

INT

Press the OK options button.

Press the



C options button

to delete the old name.

Enter the name you want (see

page 16).

Press the

OK options button to

confirm.

Press the RED PHONE button

until you reach the idle display.



HANDSET SETTINGS

To switch walk and talk mode

on and off

To switch walk and talk on:

Press the MENU options

button.

Press the

DOWN navigation

button until the display shows

Additional Features

Press the OK options button.

Display shows

Room Monitor

Press the DOWN navigation

button until the display shows

Walk and Talk

Press the

OK options button.

You will hear a tone and the

display will show

Walk and Talk

To switch walk and talk off:

Press the MENU options

button.

Display shows

Walk and Talk

Off

Press the

OK options button.

The display will return to the

idle screen.

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BT Diverse Helpline – 08457 908 070

Enter an available number.

If the number is already

assigned to another handset

you hear a beep. Select another

number.

If required, press the

UP or

DOWN navigation button to

select another handset and use

the Keypad to change the

number.

Press the

OK options button

to confirm.

Press the

RED PHONE button

until you reach the idle display.

• The handsets are registered to

different bases but are both set to

Best Base

• One of the handsets is not registered

and the other handset is registered as

Best Base

• Neither handset is registered.

Walk and talk

If you have more than one Diverse 5000

handset then you can use the walk and

talk mode. This allows two handsets to

communicate with each other outside

the range of the base station. When they

are out of range, however, they cannot

receive external calls. The maximum

range between the communicating

handsets is 300 metres outdoors in

ideal conditions. Please note that

batteries are used more quickly in walk

and talk mode.

Communication between two handsets is

possible when:

• Both handsets are registered to the

same base and have currently

selected that base.

HANDSET SETTINGS

BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191

BT Diverse Helpline – 08457 908 070

To use walk and talk

To call a handset:

When you have switched walk

and talk mode on for at least

two handsets as shown on

page 40:

Press the

GREEN PHONE

button.

Display will show

Walk and Talk

Call to all

All handsets that are in walk

and talk mode will be called.

The connection will be made

with the first handset to

answer the walk and talk call.

To answer a call:

Press the GREEN PHONE

button to take the call.

To end a call:

Press the RED PHONE button.

Room monitor

You can use a handset as a room monitor.

If a certain noise level is reached, for

example a baby crying, the handset will

automatically dial an internal or external

number which you have set.

The following points should be considered

when using the room monitor:

• If you store an external number that

has an answering machine connected,

it should be switched off.

• Make sure Call barring is not set.

• Any incoming calls on the handset

being used as the room monitor will

not ring at the handset, however,

the display will show when you have

a call.

• The battery power is used up more

quickly. If using for long periods of

time it may be advisable to place the

handset in the base to ensure that the

battery does not run out.

• When an external number is called it

will ring for approximately 90 seconds

but room monitor calls to an internal

number are unlimited.

HANDSET SETTINGS

BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191

BT Diverse Helpline – 08457 908 070

To enter an external or

internal number for your

room monitor call

Press the MENU options

button.

Press the DOWN navigation

button until the display shows

Additional Features

Press the OK options button.

Display shows

Room Monitor

Press the OK options button.

Display shows

Call

Internal

Either:

To enter an internal number:

Press the OK options button.

Enter the internal handset

number.

Press the OK options button.

Or:

To enter an external number:

Press the DOWN navigation

button to scroll to

Call

External

and press the OK options

button.

Display shows

< Enter Number >

Enter the telephone number.

Display shows

Entry Saved

and then

Room Monitor set to:

with the last four digits of the

telephone number.

To set the room monitor

sensitivity level

Press the MENU options

button.

Press the

DOWN navigation

button until the display shows

Additional Features

Press the

OK options button.

Display shows

Room Monitor

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Level

Press the

OK options button.

Use the

UP/DOWN navigation

button to select either

Low

High

Press the

OK options button.

A will be displayed to

indicate that the level has

been set.

Press the

RED PHONE button

until you reach the idle display.

HANDSET SETTINGS

BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191

BT Diverse Helpline – 08457 908 070

To switch the room monitor

off from another phone

When you are called by the

room monitor you can switch

off the room monitor from

that phone.

Answer the call.

Press the

9 and

button.

The room monitor will be

switched off.

To switch the room

monitor off

Press the MENU options

button.

Display will show

Room Monitor off

Press the

OK options button.

Note

The other room monitor functions,

e.g. no ringer will remain until you

press the MENU options button and OK

options button on the handset that is

set to room monitor.

wxyz

HANDSET SETTINGS

BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191

BT Diverse Helpline – 08457 908 070

Base station settings

Press the OK options button to

save the new PIN.

Press the

RED PHONE button

until you reach the idle display.

To change the base station PIN

Press the MENU options button.

Press the

DOWN navigation

button until the display shows

Base Settings

Press the

OK options button.

Select

System PIN

Press the

OK options button.

Enter the current PIN

(original setting =

0000

Press the

OK options button.

Enter the new PIN.

Press the

OK options button.

Repeat the new PIN to confirm.

Base station PIN (Personal

Identification Number)

Your base station PIN has a default

setting of

0000

but you may want to

change this to prevent unauthorised use

of the handset(s).

If you change your PIN keep a record of

the new number by writing it in the

space provided on

page 8.

BASE SETTINGS

To reset the base

You can restore a base station

to its factory settings.

Resetting the base will not affect

the system PIN or handset

registration.

Press the

MENU options button.

Press the

DOWN navigation

button until the display shows

Base Settings

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Base Reset

Press the

OK options button.

Enter the current PIN

(original setting =

0000

Press the

OK options button.

Display shows

reset to

default?

Press the OK options button to

confirm reset.

BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191

BT Diverse Helpline – 08457 908 070

BASE SETTINGS

The settings after a reset will be:

Calls list deleted

Handset names INT 1- INT 6

Dialling mode tone

Flash time 100ms

Prefix deleted

Pause after prefix 3secs

SMS provider Pre-set number

number switched on

SMS incoming

and outgoing lists deleted

Voice mail deleted

Press the RED PHONE button

until you reach the idle display.

To set repeater mode

You can extend the range of

your base station by purchasing

a BT Diverse repeater. This

boosts the signal and allows

you to use your handset

further away from the base

station. If you want to use a

BT Diverse repeater, you must

switch this mode on.

Press the

MENU options button.

Press the DOWN navigation

button until the display shows

Base Settings

Press the OK options button.

Press the

DOWN navigation

button until the display shows

Additional Features

Press the OK options button.

Press the DOWN navigation

button until the display shows

Repeater Mode

Press the

OK options button.

Display shows

Change

repeater setting

Press the OK options button.

The message states “Please

wait”. The phone will return

to the main idle screen

automatically.

Note

The icon beside

Repeater mode

shows that it is ON.

BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191

BT Diverse Helpline – 08457 908 070

ADDITIONAL HANDSETS

Using additional

handsets and bases

Registering additional

handsets

If you purchase new handsets to use

with your current BT Diverse 5310,

they will not be pre-registered to a base

station. You will need to do this before

you can use them.

To register a new BT Diverse

5300 handset to a 5310 base

station

For this method of registration

your handset must be a

BT Diverse 5300.

Place your handset in the base

station.

Ensure that the handset is

switched on.

After about 1 minute, the

handset’s internal number will

be displayed, e.g.

INT 2

The next available internal

number (

2-6) has been

automatically assigned to the

handset.

abc

def

ghi

jkl

mno

tuv

wxyz

pqrs

➤

INT MENU

abc

def

ghi

jkl

mno

tuv

wxyz

pqrs

➤

INT MENU

abc

def

ghi

jkl

mno

tuv

wxyz

pqrs

➤

INT MENU

abc

def

ghi

jkl

mno

tuv

wxyz

pqrs

➤

INT MENU

abc

def

ghi

jkl

mno

tuv

wxyz

pqrs

➤

INT MENU

abc

def

ghi

jkl

mno

tuv

wxyz

pqrs

➤

INT MENU

BT Diverse 5310

Up to six handsets can be registered

and operated from the BT Diverse 5310

base station. This allows you to make

an internal call between two handsets

while a third is making an external call.

Each handset can only be registered

with one base at a time.

BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191

BT Diverse Helpline – 08457 908 070

ADDITIONAL HANDSETS

If the base station is a

BT Diverse 5310 or 5350 base

press the PAGE button for

approximately three seconds.

After approximately one minute

the handset will display its

internal number. The handset

is now registered and the

handset display will return to

the idle screen.

If the base is not a 5310 or

5350 you will need to follow

the user guide for the base

station you are registering the

5300 handset to.

To manually register a

BT Diverse 5300 handset to

another base station

If you want to register your

handset to another base station

you will need to manually

On the handset to be registered:

Press the MENU options button.

Press the

DOWN navigation

button until the display shows

Handset Settings

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Press the

OK options button.

Enter system PIN.

Press the

OK options button.

Note

If all internal numbers have been

assigned then the internal number 6

will be re-assigned.

You can change the internal handset

number if you wish, see page 39.

Note

To make internal calls or page

handsets, see page 22.

BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191

BT Diverse Helpline – 08457 908 070

ADDITIONAL HANDSETS

To de-register a handset

Press the INT navigation

button to display the list of

internal handsets registered

to the base.

Press the

UP or DOWN

navigation button to select the

handset you want to de-register.

Press the

MENU options button.

Press the

DOWN navigation

button until the display shows

De-register Handset

Press the

OK options button.

Enter the base station PIN

(original setting =

0000

Press the

OK options button.

Display shows

de-register

handset?

Press the OK options button

to confirm de-registration.

Press the

RED PHONE button

to return to the idle screen.

Note

To check that the handset has

registered successfully to the base,

press the PAGE button, all handsets

will ring.

To register BT Diverse 2000/

3000/4000 series handsets

and other makes

Providing your handset is

GAP (Generic Access Profile)

compliant, you can register it

to your BT Diverse 5310 base.

Place your handset into

registration mode according

to the instructions in its user

guide.

When the handset is in

registration mode, you will

need to press the

PAGE button

located on the top of your

BT Diverse 5310 base station,

for approximately three

seconds. After a short period

of time the handset will be

registered. The BT Diverse

5310 will allocate the next

available handset number.

INT

BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191

BT Diverse Helpline – 08457 908 070

HELP

Help

Try these solutions to the most common problems.

Problem Possible cause Solution

Handset not registering. The base is not powered.

Make sure that the power supply

There are no batteries in the

is plugged in at the base and

handset.

switched on. Make sure that the

rechargeable batteries (included)

are fitted in the handset correctly.

Switch the handset off and then

back on again, place the handset

on to the base again and leave

for approx. 1 minute to try

registering again.

If this is still unsuccessful, then try a

manual registration (see page 47).

You have forgotten your base You have changed the PIN. Try entering the default PIN (0000).

station PIN number. If you have changed the PIN and

cannot remember the number you

will need to contact the BT Diverse

Helpline on 08457 908070.

No display. The handset is switched off. Hold down RED PHONE for

1 second.

Charge or replace the batteries.

Nothing happens when you press Keyguard may be switched on. Hold down the

button for

any button. 1 second.

No connection between handset Are you out of range of the base Move closer to the base station.

and base station. station.

Handset is not registered. Register the handset.

Base station is not switched on. Check the mains power is connected

correctly.

Handset on the base does not Is the handset placed on the base Make sure that the handset is placed

charge. properly? on the base or in the charger correctly.

You will hear a confirmation tone.

Are the batteries in correctly? Check that you have put the batteries

in the right way, you will hear a

confirmation tone.

BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191

BT Diverse Helpline – 08457 908 070

HELP

Handset does not ring. The handset ringer may be Hold down

✱

to switch the ringer

switched off. back on.

The incoming caller’s number is The caller’s number has been Caller has to allow their number to

not displayed even though you withheld. be sent.

have Caller Display.

You keep hearing the error beep You have pressed the wrong Check the prompts in the display

(a descending tone). button in a sequence. or refer to instructions in the

user guide.

BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191

BT Diverse Helpline – 08457 908 070

GENERAL INFORMATION

General information

Within the 12-month guarantee period:

If you experience difficulty using the

product, prior to returning your

product, please read the Help section

beginning on page 49, or contact the

BT Diverse Helpline on 08457 908070

for assistance.

In the unlikely event of a defect

occurring, please follow the Helpline’s

instructions for replacement or repair.

Outside the 12-month guarantee period:

If your product needs repair after the

guarantee period has ended, the repair

must meet the approval requirements

for connection to the telephone network.

We recommend that you call the Helpline

on 08457 908070 and ask for details

of our recommended repair agents.

Guarantee

Your BT Diverse 5310 is guaranteed for

a period of 12 months from the date of

purchase.

Subject to the terms listed below the

guarantee will provide for the repair of,

or at BT’s or its agent’s discretion the

option to replace the BT Diverse 5310,

or any component thereof, (other than

batteries), which is identified as faulty

or below standard, or as a result of

inferior workmanship or materials.

Products over 28 days old from the

date of purchase may be replaced with

a refurbished product.

The conditions of this guarantee are:

• The guarantee shall only apply to

defects that occur within the 12

month guarantee period.

• Proof of purchase is provided.

• The equipment is returned to BT or

its agent as instructed.

• This guarantee does not cover any

faults or defects caused by accidents,

misuse, fair wear and tear, neglect,

tampering with the equipment, or

any attempt at adjustment or repair

other than through approved agents.

• This guarantee does not affect your

statutory rights.

BT Accessories and

Replacement Items

For a full range of accessories and

replacement items for BT products

please call 0870 240 5522,

or visit:

BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191

BT Diverse Helpline – 08457 908 070

GENERAL INFORMATION

Switchboard compatibility

Generally this telephone may be

connected to switchboards. In the event

of any difficulties please consult your

switchboard Service Provider.

Technical information

How many telephones can you have on

the line?

All items of equipment have a Ringer

Equivalence Number (REN) which is

used to calculate the number of items

that may be connected to any one

telephone line.

The BT Diverse 5310 (with up to 6

handsets) has a total REN of 1.

Any other instrument provided by

BT may be assumed to have a REN of

1 unless stated otherwise.

A total REN of 4 is allowed per telephone

line. (For example: if the BT Diverse 5310

is used in conjunction with three

extension telephones, each with a REN

of 1, then the total REN = 4)

Only use approved power supply item

code

M-GA35-095130F.

R&TTE

This product is intended for use within

the UK for connection to the public

telephone network and compatible

switchboards.

This equipment complies with the

essential requirements for the Radio

Equipment and Telecommunications

Terminal Equipment Directive

(1999/5/EC). In demonstration with

the Essential Requirement for efficient

use of the radio spectrum, the product

complies with TBR6. For a copy of the

Declaration of Conformity please

contact the BT Diverse Helpline on

08457 908070.

To set the dialling mode

You need only adjust this

setting if your switchboard does

not operate with the pre-set

tone dialling. You can change

the dial mode to pulse dialling.

Press the MENU options button.

Press the

DOWN navigation

button until the display shows

Base Settings

Press the OK options button.

Press the DOWN navigation

button until display shows

Additional Features

Press the

OK options button.

Display shows

Dialling Mode

Press the OK options button.

Press the DOWN navigation

button to select:

– Tone (with TBR)

– Pulse (with Earth Recall)

– Tone-Earth (tone with

Earth loop recall)

Press the

OK options button

to confirm. The display shows

Entry Saved

Press the

RED PHONE button

until you reach the idle display.

BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191

BT Diverse Helpline – 08457 908 070

GENERAL INFORMATION

To set the recall time

You need only adjust this setting

if your switchboard requires a

different recall time to the

pre-set recall time of 100ms.

Press the

MENU options button.

Press the

DOWN navigation

button until the display shows

Base Settings

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Additional Features

Press the

OK options button.

Press the

DOWN navigation

button until the display shows

Recall

Press the

OK options button.

Press the

DOWN navigation

button to select the recall time

100

120

180

250

300ms

600ms

Press the

OK options button to

confirm. The display shows

Entry Saved

Press the

RED PHONE button

until you reach the idle display.

Note

100ms is the standard setting for most

UK switchboards.

To switch temporarily from

pulse to tone dialling

If you are using pulse dialling

with your switchboard but

need tone dialling to use

certain functions on your

BT Diverse 5310 you can switch

to tone dialling during the call.

During your call:

Press the MENU options button.

Press the

DOWN navigation

button until the display shows

Tone dialling

Press the

OK options button.

Tone dialling is now active.

Press the

RED PHONE button

until you reach the idle display.

Note

This setting is only for the duration of

the call.

BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191

BT Diverse Helpline – 08457 908 070

Note

If you want to insert a pause into a

telephone number you are storing in

your directory, start storing the

number (see page 16) and where a

pause is needed press

and hold

the

RECALL button, the pause is added

and stored with the number.

To set a pause before dialling

You can insert a pause to allow

your switchboard time to get

a line before your BT Diverse

5310 dials the number.

Press the

MENU options

button.

Press the

8 button.

Press the

9 button.

Press the

1 button.

Press the

1 button.

Enter the number for the

corresponding pause length

(e.g.

4 for 6 seconds):

1 = 1 second

2 = 2 seconds

3 = 3 seconds

4 = 6 seconds.

Press the

OK options button

to confirm the setting. ‘

Entry

Saved

’ is displayed.

Setting pauses

GENERAL INFORMATION

To set the duration of a pause

You can set the length of a

pause that is inserted after

pressing the RECALL button.

Press the

MENU options

button.

Press the

8 button.

Press the

9 button.

Press the

1 button.

Press the

2 button.

Enter the pause length:

1 = 800ms

2 = 1600ms

3 = 3200ms

Press the OK options button to

confirm the setting.

tuv

wxyz

tuv

wxyz

abc

BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191

BT Diverse Helpline – 08457 908 070

Additional handset and bases 46

Alarm clock 35

Appointment call 36

Auto talk on/off 38

Base station PIN 44

Base station reset 44

Batteries

charging 12

installing 11

performance 12

replacing 12

warning beeps 12

Beeps and tones 37

Belt clip 13

Call timer 14

Call Waiting 28

Caller Display 25

Calling Features 25

Call Divert 30

Caller Display 25

Calls list 25

Call Waiting 28

Ring Back 29

withhold your number 28

Voice Mail 31

Calls list 26

call the number 26

copy to directory 27

delete a call 27

delete complete list 27

dial a number from 26

display status of call 26

display time of call 26

Calls

end 14

external 14

handsfree 15

holding 23

internal 22

making 14

on hold 23

receiving 15

redial 21

secrecy 22

three-way 23

transferring 23

Character map 17

Date set 13

Delete

all directory numbers 20

Calls list call 27

complete Calls list 27

directory entry 20

redial list 22

De-register handset 48

Dialling mode 52

Directory 16

character map 17

copy entry to another

handset 19

copy directory to another

handset 20

Index

INDEX

BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191

BT Diverse Helpline – 08457 908 070

delete all entries 20

delete an entry 20

dial a number 18

edit an entry 19

extra directory 21

store name and number 16

view an entry 18

VIP ringing 18

Display icons 7

Earpiece volume 33

Ending calls 14

External calls 14

Extra directory 21

Guarantee 51

Handset

beeps and tones 37

change internal number 39

display icons 7

melody 33

naming 39

on/off 14

reset 38

ringer 33

Handset quick guide 6

Handsfree 15

Help 49

Holding calls 23

Internal calls 22

Internal number – change 39

Keyguard 39

Language change 34

Main menu 4

Making calls 14

Melody 33

Music on hold 22

On/off

auto talk 38

beeps and tones 37

handset power 14

keyguard 39

secrecy 22

walk and talk 40

Page a handset 22

Pause 54

Phone socket 13

PIN 44

Power connection 10

Preparatory dialling 14

Pulse dialling 53

Quick guide

display icons 7

handset settings 6

Range warning 12

Repeater mode – set 45

Recall time 53

Receiving calls 15

Redial 21

copy to directory 21

delete 22

dial number in redial list 21

Registering

additional handsets 46

manually 47

your handset 11

REN, how many phones can I have? 52

Reset

base settings 44

handset settings 38

Room monitor 41

INDEX

BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191

BT Diverse Helpline – 08457 908 070

Safety information 9

Secrecy 22

Setting up 10

Switchboard compatibility 52

Technical information 52

Telephone line cord 13

Time – set 13

Tone dialling 53

Transferring calls 23

VIP ringing 18

Voice Mail 31

retrieve messages 32

set one-touch access 31

set up quick access behind

switchboard 31

Volume

earpiece 33

handset ringer 33

handsfree 15, 33

Walk and talk 40

INDEX

BT Diverse 5310 ~ 5th Edition ~ 11th June ’03 ~ 5191

Visit us at www.bt.com

Ofﬁces worldwide

The telecommunications services described in this publication

are subject to availability and may be modiﬁed from time to time.

Services and equipment are provided subject to British

Telecommunications plc’s respective standard conditions of

contract. Nothing in this publication forms any part of any contract.

Registered Ofﬁce: 81 Newgate Street, London EC1A 7AJ.

Registered in England No. 1800000.

BT Diverse 5310 (06/03) 5

Designed and produced by The Art & Design Partnership Ltd.

Siemens number: A31008-C200-P101-

✱ -7619

CE compliant to R&TTE Directive (1999/5/EC)

0682

can I use Panasonic eneloop DECT Rechargeable AAA batteries min capacity 750mAh in but diverse 5310 Submitted on 6-10-2021 at 11:17
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BT Diverse 5310 Manual

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