Manual BT Diverse 4016 Executive (page 65 of 76) (English)

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Diverse 4016 Executive ~ 7th Edition ~ 21st September ~ 4080

Help

Try these solutions to the most common problems.

Problem Possible cause Solution

Handset not registering. The base is not powered.

Make sure that the power supply

There are no batteries in the

is plugged in at the base and

handset.

switched on. Make sure that the

rechargeable batteries (included)

are fitted in the handset correctly.

Switch the handset off and then

back on again, place the handset

on to the base again and leave

for approx. 1 minute to try

registering again.

You have forgotten your base You have changed the PIN. Try entering the default PIN (0000).

station PIN number. If you have changed the PIN and

cannot remember the number you

will need to contact the BT Diverse

Helpline on 08457 908070.

No display The handset is switched off. Hold down

RED PHONE for

1 second.

Charge or replace the batteries.

Nothing happens when you Keyguard may be switched on. Hold down the

button for

press any button. 1 second.

No connection between Are you out of range of the Move closer to the base station.

handset and base station. base station.

Handset is not registered. Register the handset.

Base station is not switched on. Check the mains power is

connected correctly.

Handset on the base does Is another handset using the Maximum charging power is only

not charge. line for a long time? possible when no calls are being made.

Is the handset placed on the Make sure that the handset is

base properly? placed on the base or in the

charger correctly. You will hear

a confirmation tone.

Are the batteries in correctly? Check that you have put the batteries

in the right way, you will hear a

confirmation tone.

HELP

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BT Diverse 4016 Executive Manual

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