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35
Replacing handset battery
After a time, you may find that the
handset battery is running out of
charge more quickly. This is a
standard sign of wear and the battery
will need replacing.
If you have any difficulty in obtaining
replacement battery packs, call the
Diverse Helpline on 08457 908070.
Fully charged battery does not
indicate full power when put into
a handset.
When you replace the handset
battery with one that has been fully
charged, the battery indicator will
not show full until the next charge
cycle has been completed. Charge
the handset until the battery
registers full again. From then on
the display will be correct.
Use only batteries labelled
C39153-Z7-C3 (Item Code: 871459) in
the handset. Any other types may cause
irreparable damage.
Do not immerse battery packs in
water or throw them into fire, or
dispose of them with ordinary
domestic refuse.
To charge the battery, use only the
plug-in power supply station provided.
BT accepts no responsibility for
damage caused to your Diverse
2020 Pocket by the use of batteries
not originally supplied by BT.
If you have a problem, the
following simple solutions may
provide the answer.
No display appears
Is the handset switched on?
The battery may be flat or dead.
Recharge or replace the battery.
No dial tone
Is the telephone line cord plugged
into the phone socket and the base
station?
If other handsets are registered on
the base, the outside line(s) may
already be in use. Wait until a line
becomes free and try again.
The base station name is flashing
on the display or you cannot link
up with the base station. Is the
handset registered with the base
station? To register the handset, see
page 30.
Is the mains power cable connected
at the base and switched on at the
wall socket?
Is the handset within range of a base
station to which it is registered?
Please note: If you go out of range of
a base station for a long time while
your handset is switched ON, it may
take more than 20 minutes to ‘find
the base station again when you
come back within range. However, by
simply switching the handset OFF
for a moment, and then ON again, it
will find the base station within a
few seconds.
37


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