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BT Decor 425 – Edition 3.1 – 28.10.03 – 5558
Help
Many common problems are caused by the telephone and power cables being incorrectly
connected, not connected at all, or the power being turned off.
Please check that your BT Decor 425 has been correctly set up, see page 6, before ringing
the BT Decor 425 Helpline.
No dialling tone
Check your line/power cord connections.
You dial and nothing happens
You may be connected to an exchange which has not been modernised. Call BT on
Freefone 0800 800 150 for information.
The phone does not ring
Check the ringer is not turned off. (See page 7).
Are there too many other phones or faxes connected to the same line? (See ‘How many
telephones can you have?’, on page 33.)
You hear the dial tone or recorded exchange messages when storing numbers
This may happen when storing numbers. Ignore any noise as it will not affect storing.
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5558 BT Decor 425 UG [3] 28/10/03 3:16 PM Page 27
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