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14 General information
Within the 12 month guarantee period:
In the unlikely event of a defect occurring, please return the
product, with the receipt, to the place of purchase.
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee period has
ended, the repair must meet the approval requirements for
connection to the telephone network. We recommend that you
contact BT’s approved repair agent, Helpdesk Solutions on
0870 240 5029 or a local qualified repairer.
If you have to return your BT Decor 1100:
Pack the unit securely, preferably in the original packaging. All
parts must be returned. We cannot take responsibility for goods
damaged in transit. Please obtain and keep proof of posting
from the carrier.
Technical information
How many telephones can you have?
All items of telephone equipment have a Ringer Equivalence
Number (REN), which is used to calculate the number of items
which may be connected to any one telephone line. Your BT
Decor 1100 has a REN of 1. A total REN of 4 is allowed, if the
total REN of 4 is exceeded, the telephones may not ring.
With different telephone types there is no guarantee of ringing,
even when the REN is less than 4.
Switchboard compatibility
This product is intended for use within the UK for connection to
the public telephone network and compatible switchboards,
which support tone dialling and time break recall. If in doubt
please consult your Service Provider.
You can change to pulse dialling if necessary. Please see page 7
for instructions on how to change the dial mode.
R&TTE Directive
This product is intended for use within the UK for connection to
the public telephone network and compatible switchboards.
This equipment complies with the essential requirements for
the Radio Equipment and T
elecommunications T
erminal
Equipment Directive (1999/5/EC).
If you would like a copy of the Declaration of Conformity please
visit: www.ateamtech.com/products/doc/decor1100
If you need any assistance with your product, please visit www.bt.com/producthelp
15


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