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If you experience any problems, please visit bt.com/producthelp
30 General information
Safety information
Do not open the handset or base. This could expose you to high
voltages or other risks.
Only use the power supply suitable for the BT Converse 2300. Using
an unauthorised power supply will invalidate your guarantee and
may damage the phone. The item code for the power supply is
084721 for a white product and 066270 for a black product.
Cleaning
Clean the phone with a damp (not wet) cloth, or an anti-static wipe.
Never use household polish as this may damage the product. Never
use a dry cloth as this may cause a static shock.
Environmental
Do not expose to direct sunlight.
We recommend that you do not place the products on antique/
veneered wood to avoid damage.
Do not stand your product on carpets or other surfaces which
generate fibres, or place it in locations preventing the free flow of air
over its surface.
Do not submerge any part of your product in water and do not use it
in damp or humid conditions, such as bathrooms.
Do not expose your product to fire, explosive or other hazardous
conditions.
Guarantee
Your BT Converse 2300 is guaranteed for a period of 12 months
from the date of purchase. Subject to the terms listed below, the
guarantee will provide for the repair of, or at BT’s or its agent’s
discretion the option to replace the BT Converse 2300 or any
component thereof, (other than batteries), which is identified as
faulty or below standard, or as a result of inferior workmanship of
materials. Products over 28 days old from the date of purchase may
be replaced with a refurbished or repaired product.
The conditions of this guarantee are:
The guarantee shall only apply to defects that occur within the
12 month guarantee period.
Proof of purchase is required.
The equipment is returned to BT or its agent as instructed.
This guarantee does not cover any faults or defects caused by
accidents, misuse,fair wear and tear, neglect, tampering with the
equipment, or any attempt at adjustment or repair other than
through approved agents.
This guarantee does not affect your statutory rights
Within the 12 month guarantee period:
In the unlikely event of a defect occurring, please return the product
with the receipt, to the place of purchase.
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee period has ended,
the repair must meet the approval requirements for connection
to the telephone network. We recommend that you contact BT’s
recommended repair agent Discount Communications on 0800 980
8999 or a local qualified repairer.
Returning your phone
Where possible, pack the product in its original packaging. Please
include all parts, including the line cords. (Please note, we cannot
take responsibility for goods damaged in transit.) Please obtain and
keep proof of posting from the Post Office or carrier.
30


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