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BT Call Guardian
If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
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How to add numbers straight to your Blocked and Allow lists
Aside from adding numbers to your Block and Allow list as calls come
through, you can also add numbers directly to the lists via your Call
Control menu.
To add a number to the block list
1. In idle mode, press
.
2. Follow the instructions to set your PIN or enter your PIN and select
.
3. BT Call Guardian is highlighted, press Select or
.
4. Scroll
to Block numbers and press Select or .
5. Add number is highlighted, press Select or
.
6. Enter the telephone number you want to block (make sure you enter the full
dialling code) and press Save.
To block numbers by area code
You can also block numbers by area code. This will mean that any calls
beginning with that code, will be blocked. Follow the instructions above
from 1 to 4 and then:
5. Scroll
to Area codes, press Select or .
6. On first use, you will see No area codes stored. Add code? Select Yes.
7. Add the area code (e.g. 01473) and press Save.
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  • Hi, l am having problems with my phone but 8610; l phone someone options to left on the right it says back press it and l get mute, please can you help Submitted on 26-6-2023 at 22:06

    Reply Report abuse
  • When l phone someone it says back on the left hand side mute on the right hand side. It is but 8610 thank you Submitted on 26-6-2023 at 21:53

    Reply Report abuse


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