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If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
The Block button
The block call button can be used in 3 ways:
1. Incoming call
When you have an incoming call, the handset
display will show ‘Announced call’. When
you pick up the handset you’ll hear the caller
announcement so you can decide whether to
take the call. If you don’t want to take the call,
press
on the handset and the caller will be
advised that their call is not accepted and the call
will be disconnected.
The number will be blocked and added to the
blocked calls list if Caller ID is displayed. If the
number calls again, the caller will hear, “Calls
to this number are being screened by BT Call
Guardian, the person you are calling is not
accepting your call. Please hang up”.
Added to blocked
numbers list
Mute
12:00pm
Mark
Mobile
20 BT Call Guardian20
20


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  • Hi, l am having problems with my phone but 8610; l phone someone options to left on the right it says back press it and l get mute, please can you help Submitted on 26-6-2023 at 22:06

    Reply Report abuse
  • When l phone someone it says back on the left hand side mute on the right hand side. It is but 8610 thank you Submitted on 26-6-2023 at 21:53

    Reply Report abuse


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