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If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
4. As each message is played, the handset will display the number or the
name if you have Caller Display and a name/number match and the
time and date it was received. If you have any old (already listened to)
messages these will be played after your new messages.
During playback you have the following options:
or to adjust the playback volume.
to switch private playback through the handset to
handsfree playback.
or once to repeat the current message playing from the beginning.
or twice within a second to skip back to the previous message.
or once to skip forward to the next message.
Delete or
to delete the current message playing.
At the end of playback, you will hear, “End of messages,” and the same
message will be displayed. The answer phone icon on the idle screen will
be renumbered to take into account any deleted messages.
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  • I have just replaced my BT8600. Can I transfer the previous blocked numbers and contact details from my old set to me new set? Submitted on 15-11-2022 at 14:15

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