Manual BT BT7610 (page 30 of 32) (English)

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30 Help

Phone doesn’t work

• Have you activated the batteries correctly? See page 6.

• Check that the mains power is correctly connected.

No dial tone or line cord error message displayed on screen

• Is the telephone cord plugged into the base and phone wall socket?

• Check that the mains power is correctly connected.

• Only use the telephone cord supplied with the phone.

Can’t make or receive calls

• Check that the mains power is correctly connected.

• The batteries may need recharging.

• Check that product call barring is not active – see Parental control on page 26.

• Has there been a power cut? If so, place the handset back on the base for ten

seconds and try again. If it still doesn’t work, disconnect the batteries and mains

power for ten minutes, then reconnect and try again.

You have a dial tone, but the phone won’t dial out

• If you’re connected to a switchboard, check whether you need to dial an access

code, see the full user guide, go to bt.com/producthelp.

Handset doesn’t ring

• The ringer volume may be switched off, see page 22.

• Check that the mains power is correctly connected.

• Do Not Disturb may be switched on, see the full user guide, go to

bt.com/producthelp.

• Block nuisance calls may be switched on, see page 19.

• Make sure the handset is registered to the base, see the full user guide,

go to bt.com/producthelp.

1

How do l increase the number of times the handset rings before the answer machine is activated. Submitted on 29-6-2023 at 19:47
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I have 4 handsets. how do I transfer an incoming call to another handset Submitted on 28-7-2022 at 20:10
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Trying to put on new outgoing message but old one keeps coming up. Submitted on 24-9-2020 at 22:41
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We have bought a new Nuisance Call Blocker BT7610 to replace an old one.
How can we transfer the contacts from the old phone to the new one?
We have many many contacts and can't face typing them all in again. HELP PLEASE!! Submitted on 22-7-2020 at 22:34
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We have bought a second BT7610 Nuisance Call Blocker.
How can we get the contacts from the old BT7610 onto the new one? Submitted on 22-7-2020 at 22:30
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How do l tap into a call already picked up n another handset n bt7610 Submitted on 18-5-2020 at 22:07
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"This mail box is full" but there aren't any messages on the phone
Submitted on 12-4-2020 at 20:04
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How do i extend the amount of times my answer machine rings before before the answer machine starts on my BT7610. Submitted on 24-3-2020 at 16:59
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My new Twin BT7610 one handset has a message no link to base please check base for what? Submitted on 11-2-2020 at 21:49
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