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If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp
37
You’ll need to subscribe to
your network provider’s Caller
Display service for this feature
to work. You might have to pay
a fee. For more information on
BT Calling Features, call BT free
on 0800 800 150.
To make sure the caller’s name
is displayed, make sure you’ve
stored the full telephone
number in your contacts list,
including the dialling code.
You can store more than one
number for the same caller.
There are some incoming calls
where a number is not displayed
and a network message is
recorded instead e.g.
Unavailable = number
is unavailable
Withheld = number has
been withheld
International = international
number
Operator = call from the operator
Payphone = call from a
payphone
Ringback = a ringback call
Caller Display
If you’ve subscribed to a Caller Display service,
you’ll be able to see your caller’s number on your
handset display (provided it’s not withheld) before
you answer a call. If your caller’s name is stored
in your contacts list and it matches the number
calling, you’ll see the caller’s name and where they
are calling from (i.e. Home, Mobile or Work) on the
display instead. If you haven’t subscribed to a Caller
Display service Incoming call will be displayed when
you receive a call. If you receive a call from
a number you have stored in your Blocked calls
list Blocked will be displayed under the name
or number.
Calls list
The Calls list holds up to 50 incoming (missed and
answered) calls and 30 outgoing calls. The date
and time of the call is also stored. If you haven’t
subscribed to a Caller Display service, your calls list
will show No number, for incoming calls. The time
and date will still be recorded against this entry.
Calls are listed in chronological order with the most
recently received/made call at the top of the list.
Caller Display and the Calls list
37


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  • How do l increase the number of times the handset rings before the answer machine is activated. Submitted on 29-6-2023 at 19:47

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  • I have 4 handsets. how do I transfer an incoming call to another handset Submitted on 28-7-2022 at 20:10

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  • Trying to put on new outgoing message but old one keeps coming up. Submitted on 24-9-2020 at 22:41

    Reply Report abuse
  • We have bought a new Nuisance Call Blocker BT7610 to replace an old one.
    How can we transfer the contacts from the old phone to the new one?
    We have many many contacts and can't face typing them all in again. HELP PLEASE!! Submitted on 22-7-2020 at 22:34

    Reply Report abuse
  • We have bought a second BT7610 Nuisance Call Blocker.
    How can we get the contacts from the old BT7610 onto the new one? Submitted on 22-7-2020 at 22:30

    Reply Report abuse
  • How do l tap into a call already picked up n another handset n bt7610 Submitted on 18-5-2020 at 22:07

    Reply Report abuse
  • "This mail box is full" but there aren't any messages on the phone
    Submitted on 12-4-2020 at 20:04

    Reply Report abuse
  • How do i extend the amount of times my answer machine rings before before the answer machine starts on my BT7610. Submitted on 24-3-2020 at 16:59

    Reply Report abuse
  • My new Twin BT7610 one handset has a message no link to base please check base for what? Submitted on 11-2-2020 at 21:49

    Reply Report abuse


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