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If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
Help 55
No display
The batteries may be flat, dead or incorrectly inserted.
Recharge or replace the batteries.
Range icon flashes
Make sure the handset is registered to the base, see page 50.
Check that the mains power is correctly connected to the base.
Check that the handset is within range of the base.
If the batteries are low, place the handset on the base/charger to recharge.
You hear the busy tone when you press
Make sure the handset is in range of the base.
Another handset registered to your BT4000 base may be on the line and
Auto Join is switched off, please see page 40.
No Caller Display number/name displayed
Have you subscribed to a Caller Display service from your network provider?
See page 34.
The caller may have withheld their number.
Network may not have the callers number information.
An exact name/number match was not found in your contacts. Check that you’ve
stored the full STD dialling code.
55


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