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If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com
General sales enquiries
BT Residential lines – call 150. BT Business lines – call 152.
For non BT line customers, call 0800 800 150 (residential) or 0800 800 152 (business).
Additional handsets are available from the Helpdesk on 0870 605 8047.
Billing enquiries
Refer to the telephone number shown on your telephone bill.
Other functions and services available from the text messaging service
By sending the following commands to the BT text self administration facility you can control
functions and capabilities in your text phone and the way messages are handled.
1. Press
Menu
and scroll to
Text Settings
and press
Select
.
2.
Write Message
is highlighted. Press
Select
.
3. Use the keypad to type in the following commands (depending upon what you want to do):
Opt out from receiving voice text messages.
Turns off the opt out option.
Turns on permanent voice text message delivery to your phone.
All incoming text is delivered as voice text.
Turns off permanent voice text message delivery.
4. Press
Options
. Display highlights
Send
.
5. Enter the number 00000 then press
Send
.
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